Reception Technician Jobs (NOW HIRING)

Salary: $26.59 - $41.89 Hourly
Location : Energy Resources Operations Center (EROC) (Electric & Gas), 628 Albemarle Ave, Rocky Mount, NC, NC
Job Type: Full-Time
Job Number: 202600071
Department: Energy Resources
Opening Date: 07/20/2026
Closing Date: 9/14/2026 11:59 PM Eastern
Work Schedule: 7:00am- 3:30pm Monday - Friday
FLSA Status: Non-Exempt
Pay Range: 15
16
DESCRIPTION OF WORK
** THIS IS A RE-POST, ALL PREVIOUS AND CURRENT APPLICANTS ARE STILL BEING CONSIDERED AND DO NOT NEED TO RE-APPLY**
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
DEFINITION: This position performs difficult skilled technical work in the installation, operation, inspection, repair, and maintenance of electrical substation and related equipment.
REPORTS TO: The Substation Supervisor assigns work in terms of general instructions.
An incumbent in this position may be designated as SUBSTATION TECHNICIAN I or II dependent upon the qualification, experience and knowledge of the selected applicant.
This position requires residency within acceptable reception and transmission range of the City's 800 MHz radio system (approximately 20 miles).
SALARY RANGE:
$26.59 - $39.89 per hour (Substation Technician I) $27.92 - $41.89 per hour (Substation Technician II)
JOB REQUIREMENTS
JOB REQUIREMENTS - SUBSTATION TECHNICIAN I :

• Assist in the installation, operation, inspection, repair, and maintenance of all types of equipment used in electrical substations.
• Assists in the installation, construction, and modification of all types of equipment, structure, bus, communications and control schemes, etc. used in substations.
• Assist in switching on transmission and distribution circuits.
• Assist in the testing and repair of high voltage transformers, circuit breakers, reclosers, capacitors, voltage regulators and other related equipment.
• Performs other related duties as assigned.
• This position will require the candidate to be on call every other week outside of normal working hours.

• Possession of a valid Class-A CDL driver's license issued by the State of North Carolina.

This position requires residency within acceptable reception and transmission range of the City's 800 MHz radio system (approximately 20 miles).
JOB REQUIREMENTS - SUBSTATION TECHNICIAN II :

• Operate, inspect, maintain and repair all types of equipment, communication and control schemes used in electric substations.
• Installs, constructs and modifies all types of equipment, structure, bus, communication and control schemes, etc. used in electric substations.
• Participates in the switching of transmission and distribution circuits.
• Test and repair high voltage transformers, circuit breakers, reclosers, capacitors, voltage regulators and other related equipment and maintain associated records.
• Performs other related duties as assigned.
• This position will require the candidate to be on call every other week outside of normal working hours.

• Possession of a valid Class-A CDL driver's license issued by the State of North Carolina.

This position requires residency within acceptable reception and transmission range of the City's 800 MHz radio system (approximately 20 miles).
MINIMUM QUALIFICATIONS
SUBSTATION TECHNICIAN I :

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of a valid Class-A CDL driver's license issued by the State of North Carolina.

SUBSTATION TECHNICIAN II :

• Knowledge and level of competency commonly associated with the completion of specialized training in the field of work, in addition to basic skills typically associated with high school education.
• Experience sufficient to thoroughly understand the work of the Substation Technician I position to be able to answer questions and resolve problems, usually associated with three or more years' experience or service.
• Possession of or valid Class-A CDL driver's license issued by the State of North Carolina.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
SUBSTATION TECHNICIAN I :

• Knowledge of basic electricity.
• Knowledge of electric substation and/or electric distribution system installation, operation, inspection, repair, and maintenance.
• Knowledge of electrical schematics.
• Knowledge of electrical wiring.
• Knowledge of hand tools, test instruments, and power tools.
• Knowledge of proper safety procedures, rules and regulations including NESC, OSHA, APPA and City policies.
• Skill in the interpretation and application of federal, state, and local policies, codes, and laws.
• Skill in analyzing problems and identifying solutions.
• Skill in establishing cooperative and productive working relationships
• Skill in setting priorities for competing projects.
• Skill in performing mathematical calculations.
• Skill in operating computers and other standard office equipment.
• Skill in interpersonal relations.
• Skill in oral and written communication.

SUBSTATION TECHNICIAN II :

• Knowledge of electric substation and/or electric distribution system installation, operation, inspection, repair, and maintenance.
• Knowledge of electrical schematics.
• Knowledge of electrical wiring.
• Knowledge of hand tools, test instruments, and power tools.
• Knowledge of proper safety procedures, rules and regulations including NESC, OSHA, APPA and City policies.
• Knowledge of maintenance and calibration procedures for protective relays and SCADA system.
• Knowledge of the testing and repairing of high voltage transformers, circuit breakers, reclosers, capacitors, voltage regulators, and related equipment.
• Knowledge of electric distribution and transmission circuit switching.
• Skill in the interpretation and application of federal, state, and local policies, codes, and laws.
• Skill in analyzing problems and identifying solutions.
• Skill in establishing cooperative and productive working relationships.
• Skill in setting priorities for competing projects.
• Skill in performing mathematical calculations.
• Skill in operating computers and other standard office equipment.
• Skill in interpersonal relations.

SUPERVISORY CONTROLS: The Substation Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results
GUIDELINES: Guidelines include the National Electric Safety Code; American Public Power Association Safety Manual; the City of Rocky Mount Personnel Manual; OSHA regulations; relevant federal and state laws and regulations; equipment operation manuals; and City work policies and safety practices. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY: The work consists of varied technical duties. Adverse weather and energized equipment contribute to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to participate in the installation, repair, maintenance, and operation of system substations. Success in this position results in the provision of electric utilities for system customers.
PERSONAL CONTACTS: Contacts are typically with co-workers, other City personnel, vendors, contractors, customers, and members of the general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS: The work is typically performed while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects, climbs ladders, and uses tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENT: The work is typically performed outdoors, occasionally in cold or inclement weather. The employee is exposed to noise, dust, dirt, grease, machinery with moving parts, and high voltage electricity. The work requires the use of protective devices such as masks, goggles, or gloves. Must be able to work scheduled and unscheduled overtime and be on a rotating schedule to standby to be called into work after normal working hours.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.
Full time jobs are provided Benefits.
Benefit information can be found on the City's website
01
What is your highest level of education obtained? (This should be clearly stated on your application to receive credit. Upon selection, you will be required to provide proof of education.)

• No High School or GED or equivalent
• High school diploma, GED or equivalent
• Associate degree
• Bachelor's Degree
• Master's Degree

02
Do you possess a valid driver's license? (Must have a satisfactory driving history; driving record will be checked)

• Yes
• No

03
This position requires that you have a valid Class-A CDL. Do you meet this requirement?

• Yes
• No

04
The Physical Demands of the job require that you be able to -Lift 50 lbs.----. Are you comfortable with and able to fulfill the physical requirements of this job?

• Yes
• No

05
How many years' experience do you have with working outdoors in inclement weather?

• None
• Less than one year
• One year to two years
• Two to Three years
• More than 3

06
Do you have any experience as a Substation Technician? If so, how many years?

• None
• Less than one year
• One year to two years
• More than two years

07
Do you have specialized skills and training in this position? (Note: This response must be validated upon interview)? If so, please explain.
Required Question