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Reception Manager Jobs in Manchester, CT (NOW HIRING)

The Millennium Group

Switchboard Operator

Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

The Millennium Group

Mail Services Associate

Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

The Millennium Group

Mail Services Associate

West Hartford, CT · On-site

$16 - $21.25/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/Manager the switchboard operator is responsible for ...

The Millennium Group

Mail Services Associate

Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

The Millennium Group

Switchboard Operator

Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

McCabe's Moving

Be Seen First

Office Support Assistant

Southington, CT · On-site

$18 - $20/hr

Perform reception duties including greeting visitors and managing front desk activities * Manage scheduling and calendar coordination for office staff * Provide customer and phone support with ...

McCabe's Moving

Be Seen First

Office Support Assistant

Southington, CT · On-site

$18 - $20/hr

Perform reception duties including greeting visitors and managing front desk activities * Manage scheduling and calendar coordination for office staff * Provide customer and phone support with ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Manchester, CT

Reception Manager information

See Manchester, CT salary details

$11.2K

$62.5K

$90.3K

How much do reception manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reception manager in Manchester, CT is $62,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What job categories do people searching Reception Manager jobs in Manchester, CT look for?

The top searched job categories for Reception Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Reception Manager jobs?

Cities near Manchester, CT with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $62,495 per year, or $30 per hour.

Switchboard Operator

The Millennium Group (TMG)

West Hartford, CT • On-site

$15.25 - $19.25/hr

Full-time

Re-posted 9 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

312th of 492 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for answering all incoming calls and forwarding to the correct office or employee. Also assisting in the Mail Center by accurately sorting, posting and delivering mail in a corporate environment.

• Ensure safety and security procedures are followed at all times.
• Answer all incoming calls at the reception desk
• Forward all call to the correct office or employee
• Assist in the Mail center with sorting, posting and delivering mail
• Assist making copies for customers when needed
• Maintain time, volume and delivery records.
• Ensure the highest levels of customer care.
• Order office supplies, maintain inventory of supplies
• Provide backup for coworkers when not available
• Other duties as assigned.

Qualifications:

• High school diploma required
• Knowledge of administrative and clerical procedures
• Working knowledge of Microsoft suite, computers, and relevant software applications; excellent keyboarding skills
• Familiar with appropriate customer service principles and practices; must be customer service focused
• Professional personal presentation
• Strong organizational and planning skills; detail oriented • Strong verbal and communication skills

What The Millennium Group employees say

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