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Reception Manager Jobs in Manchester, CT (NOW HIRING)

Carter Mario

Front Office Manager

New Britain, CT · On-site

$21 - $26/hr

The Front Office Manager provides world-class service to clients, visitors, and callers. These ... Maintain the reception, front entrance/lobby area, and conference rooms to be always clean and free ...

Carter Mario PC

Front Office Manager

New Britain, CT · On-site

$21 - $26/hr

The Front Office Manager provides world-class service to clients, visitors, and callers. These ... Maintain the reception, front entrance/lobby area, and conference rooms to be always clean and free ...

Nuffield Health

Receptionist

Bristol, CT · On-site

$15.75 - $20.75/hr

  • Medical

  • Retirement

Support both the Main Reception and Outpatients Reception areas as required. * Welcome patients in ... Manage competing priorities while remaining calm, professional and focused on delivering an ...

IMS People

Be Seen First

Area Customer Service Coordinator

New Britain, CT · On-site

$20 - $21/hr

... reception, or office support experience preferred. Strong verbal and written communication skills. Proficiency with Microsoft Office and common computer applications. Ability to manage files ...

New

Greenwich MedSpa

Medspa Manager

Hartford, CT · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

Greenwich MedSpa

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

Greenwich MedSpa

Medspa Manager

West Hartford, CT · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

Greenwich MedSpa

Medspa Manager

West Hartford, CT

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

Greenwich MedSpa

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

Greenwich MedSpa

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain reception area, transaction counter and retail displays. * Partners with Human Resources ... Manages staff scheduling. * Ensures all compliance of staff is maintained with licensures, training ...

The Millennium Group

Switchboard Operator

West Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

The Millennium Group

Switchboard Operator

West Hartford, CT · On-site

$16 - $17.50/hr

... reception, and related office support services for Fortune 500 companies, professional service ... Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Manchester, CT

Reception Manager information

See Manchester, CT salary details

$11.1K

$61.9K

$89.4K

How much do reception manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reception manager in Manchester, CT is $61,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $83,300.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What job categories do people searching Reception Manager jobs in Manchester, CT look for?

The top searched job categories for Reception Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Reception Manager jobs?

Cities near Manchester, CT with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,868 per year, or $29.7 per hour.

Front Office Manager

Carter Mario Law Firm

New Britain, CT

$21 - $26/hr

Full-time

Re-posted 3 days ago

Job description

Description

The Front Office Manager provides world-class service to clients, visitors, and callers. These interactions must always be performed with professionalism and courtesy per our Standard Operating Procedures (SOP). Responsible for administrative tasks such as processing internal & external mail, utilizing the case management software system, maintaining the visitor calendar, confirming appointments, and maintaining the reception, front entrance/lobby area. Responsible for inventory of office supplies and marketing material. Demonstrates the core values of the firm - be a champion for others, be innovative, and be accountable.  

Requirements

ADMINISTRATIVE

  • Maintain the daily visitor calendar throughout the day, including the video calendar, in a timely manner 
  • Maintain the reception, front entrance/lobby area, and conference rooms to be always clean and free of debris including but not limited to leaves, trash, sand, etc.
  • Partner with the staff to keep other common areas neat and clean per service standards
  • Keep all business card holders 2/3 full
  • Inventory and maintain supply of office supplies and marketing materials
  • Prepare correspondence, sign-up packets, mass mailings, and miscellaneous clerical duties as needed
  • Process internal/external incoming and outgoing mail EXCEPT: bank statements, "personal/confidential" mail, credit card statements, Human Resources and Accounting mail including but not limited to CT Department of Labor mail. 
  • Scan and/or date stamp documents per SOP
  • Route mail appropriately to staff
  • Send a message via the case management system to the accounting team, the case Attorney, case Supervisor and Case Manager when a settlement check arrives. Scan the check to the case manager's scan folder

CUSTOMER SERVICE

  • Greet clients and visitors and escort them to conference rooms
  • Answer the phone, route calls, and take messages efficiently with professionalism, courtesy, and positive behavior per the CMLF service standards
  • Notify staff of visitors
  • Support service & marketing initiatives during all interactions
  • Utilize the case management software system to perform client searches, match clients with Case Managers, determine status of a case, post notes, confirm appointments, and send/receive messages 

QUALIFICATIONS

  • High school diploma or equivalent.
  • 1+ years of administrative experience in a legal or other professional services environment.
  • 2+ years of customer service experience.
  • Ability to efficiently operate a multi-line telephone system with exceptional phone etiquette.
  • Ability to verbally communicate with all individuals in a professional, respectful manner.
  • Professional written and verbal communication skills.
  • Customer-focused approach to interact with diverse people in a positive and engaging manner.   
  • Ability to work independently and as a team player.
  • Organization skills to efficiently function in a fast-paced environment.
  • Attention to detail.
  • Ability to appropriately management time and meet deadlines.
  • Proficient typing skills to navigate various software programs, phone system, internet, Microsoft Office Suite, Outlook, and Adobe.
  • Notary Public a plus.

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