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Reception Manager Jobs in Lockport, IL (NOW HIRING)

Jetro / Restaurant Depot

Receptionist

Alsip, IL

$16 - $16.54/hr

Manage reception desk operations to ensure consistent coverage during business hours * Greet and assist customers, vendors, and visitors in a professional and efficient manner * Answer and direct ...

SPS North America

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

... management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fastpaced environment, loves helping others ...

SPS North America

Receptionist (Lobby Ambassador)

Lisle, IL · On-site

$15.50 - $20.50/hr

Client Services Supervisor, Client Services Manager, or equivalent leadership Create Exceptional ... Maintain a clean, organized, and secure reception area * Support meeting logistics, event signage ...

K2services

Lead Office Services Associate

Chicago, IL · On-site

$24/hr

... reception, and mail functions. In this role, you'll oversee a small team while serving as the key ... Manage incoming and outgoing packages, maintaining detailed logs * Process incoming USPS mail in ...

SPS North America Inc

Client Service Associate

Chicago, IL · On-site

$18 - $20/hr

... management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast-paced environment, loves helping others ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Lockport, IL

Reception Manager information

See Lockport, IL salary details

$11K

$61.4K

$88.8K

How much do reception manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reception manager in Lockport, IL is $61,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $82,700.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What job categories do people searching Reception Manager jobs in Lockport, IL look for?

The top searched job categories for Reception Manager jobs in Lockport, IL are:

What cities near Lockport, IL are hiring for Reception Manager jobs?

Cities near Lockport, IL with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Lockport, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,431 per year, or $29.5 per hour.

Receptionist

Jetro / Restaurant Depot

Alsip, IL

$16 - $16.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities
  • Manage reception desk operations to ensure consistent coverage during business hours
  • Greet and assist customers, vendors, and visitors in a professional and efficient manner
  • Answer and direct incoming calls to appropriate departments or personnel
  • Maintain accurate documentation and records in accordance with company standards
  • Ensure compliance with required documentation and posting requirements
  • Monitor and organize incoming and outgoing communications, including messages and inquiries
  • Assist with coordinating internal communication between departments
  • Maintain cleanliness, organization, and overall presentation of the reception area
  • Identify and escalate operational issues, documentation concerns, or compliance gaps
Qualifications
  • Previous experience in reception, administrative, or customer service roles
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Strong attention to detail and organizational abilities
  • Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications
  • Experience in a retail or warehouse environment
  • Familiarity with administrative processes and documentation requirements
  • Experience handling high-volume customer or call interactions
Work Environment / Expectations

Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks
  • Medical, Dental, and Vision Insurance Coverage
  • 401(k) Retirement Plan with Employer Match
  • Paid Time Off (PTO) in accordance with company policy
  • Six (6) Paid Company Holidays
  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)
  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
  • All benefits are subject to eligibility requirements and plan terms