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Reception Manager Jobs in Leduc, AB (NOW HIRING)

PCL Construction

Receptionist

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage and monitor reception area * Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required * Greet all visitors, answer questions, direct to ...

PCL Construction

Receptionist

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage and monitor reception area * Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required * Greet all visitors, answer questions, direct to ...

PCL Construction

Receptionist

Edmonton, AB

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage and monitor reception area * Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required * Greet all visitors, answer questions, direct to ...

Raymond James Ltd.

Receptionist

Edmonton, AB

CA$40K - CA$50K/yr

  • Medical

  • PTO

As the branch's first point of contact, the receptionist expertly manages client interactions and ... Minimum 2 years of Reception/Administrative Assistant experience. We encourage our associates at ...

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Reception Manager information

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What job categories do people searching Reception Manager jobs in Leduc, AB look for?

The top searched job categories for Reception Manager jobs in Leduc, AB are:

What cities near Leduc, AB are hiring for Reception Manager jobs?

Cities near Leduc, AB with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Leduc, AB as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Receptionist

PCL Construction

Edmonton, AB • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

PCL Construction rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The future you want is within reach. Let's build it together.

At PCL Construction Resources Inc., part of the PCL Family of Companies (PCL), we don't just build projects --  we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a Receptionist for PCL Construction Resources Inc. in Edmonton, Alberta (Corporate), you'll be the first impression of PCL’s North American headquarters, you will contribute to the company and make a difference by answering visitor inquiries about the company, directs visitors to their destinations, answers and directs incoming calls.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

  • Employee ownership opportunities that build long-term value
  • Annual discretionary performance bonuses
  • RRSP, TFSA, Pension Contribution Options
  • Flexible medical, dental and vision benefits
  • Prescription drug coverage and virtual care services
  • Life, AD&D and disability insurance
  • Paid parental leave and family care support
  • Health and lifestyle spending account options
  • Mental health and wellness support, including Employee Assistance Programs
  • Career growth pathways, leadership development and mentorship programs
  • Access to world-class training through PCL's College of Construction and professional development courses
  • Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a Receptionist for PCL Construction Resources Inc. within Resources contributes to our team:

Responsibilities
  • Manage and monitor reception area
  • Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required
  • Greet all visitors, answer questions, direct to meeting rooms or connect them with staff members
  • Provide information and assistance to clients and customers
  • Opens, sorts and date stamps incoming mail and distributes
  • Coordinate and organize all incoming and outgoing couriers and mail. Ensures the timely and accurate delivery for packages and documents
  • Transports mail, couriers & documents to and from various districts on campus as required
  • Oversees the operation and maintenance of the courier and postal software, programs, and systems
  • Manages and tracks cross boarder deliveries
  • Ad hoc duties as assigned by supervisor
Qualifications
  • High School Diploma
  • Professional communication in person and over the phone
  • Basic skills in Word, Excel and Outlook
  • Service-oriented approach
  • Strong networking and relationship-building skills, with the ability to identify and engage the right stakeholders by understanding their areas of expertise and how teams work together
  • Ability to multitask
  • Remain calm under pressure and effectively handle difficult conversations and situations
  • Demonstrate a professional image

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Construction Resources Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Construction Resources Inc.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Receptionist

Requisition ID: 13111

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