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Reception Manager Jobs in Gillespie, IL (NOW HIRING)

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Reception Manager information

See Gillespie, IL salary details

$10.1K

$56.1K

$81K

How much do reception manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for reception manager in Gillespie, IL is $56,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $75,600.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What cities near Gillespie, IL are hiring for Reception Manager jobs?

Cities near Gillespie, IL with the most Reception Manager job openings:

Infographic showing various Reception Manager job openings in Gillespie, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,091 per year, or $27 per hour.

Member Services and Operations - Campus Recreation (CS27-040)

Southern Illinois University

Edwardsville, IL • On-site

$42K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Southern Illinois University rating

5.9

Company rating: 5.9 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

581st of 628 rated colleges and universities


Job description

Salary: $42,000.00 - $44,000.00 Annually
Location : Edwardsville, IL
Job Type: Full Time
Job Number: 01455
Organization: Campus Recreation
Opening Date: 08/25/2026
Closing Date: 9/8/2026 11:59 PM Central
FLSA: Determined by Position
Description
Member Services and Operations - Campus Recreation (CS27-040)
To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Member Services and Operations - Campus Recreation (CS27-040). As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands-on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.
Why SIUE?
Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.
What You Will Do
  • Assist, support and perform many of the duties associated with the role of a facility supervisor for daily operations, programs and special events.
  • Providing effective business operations throughout the department, especially at service locations (i.e. Equipment Issue and Reception Desk areas).
  • Responsibility for preparing financial reports related to day to day operations of the department and assisting with long-term financial planning of the department.
  • Hires, trains, supervises and evaluates staff (full-time and student employees) within our service locations to provide a high quality level of service to our patrons.
  • Ability to utilize and manage all departmental computer software, hardware, and network systems.
  • Act in a facility supervisory role, when needed, to support daily operations and special events.
FLSA: Non-Exempt
Minimum Acceptable Qualifications
-Bachelor's degree.
-A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
AND
-Bachelor's degree in Business, Marketing, Management, Technology, Student Personnel Services, and Recreation or closely related
-Valid CPR/AED from a national recognized authority or ability obtain this credential within three (3) months of employment
Preferred Qualifications
-2+ years of management, and/or recreational supervisory experience in an educational setting
-Master's Degree in Business, Marketing, Management, Technology, Student Personnel Services, and Recreation or closely related
The Coordinator should have an understanding of the Student Affairs philosophy, the mission of Southern Illinois University and how it relates to the provision of recreation and leisure services to the university community. The position must have skills in the following areas: oral and written skills, interpersonal communication, program planning, student training, mentoring, education, and development. The Coordinator must have the ability to work effectively with students and the University entire community.
The position also requires that the individual be capable of lifting up to 50 lbs. Evening and weekend work is occasionally required to maintain adequate contact with students, special programs or projects. Coordinator must be able to work with a diverse student and user population in a high-paced environment.
Supplemental Information
Civil Service Information: Civil Service Application - FAQs
Application Instructions: How to Apply - Step by Step
Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.
Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.
Classification: State Universities Civil Service System Classification Number: 5002 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at:
Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the
Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.
Work Authorization Information:
Visa Sponsorship & F-1/J-1 Visas
SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided.
International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.
E-Verify
SIUE is not currently enrolled in or participating in the U.S. Department of Homeland Security's E-Verify program.
SIUE does not use E-Verify to electronically confirm the employment eligibility of newly hired employees through the Social Security Administration and the Department of Homeland Security databases. Therefore, the University cannot legally employ individuals who are on OPT STEM Extension, as we cannot provide an E-Verify case number, participation confirmation, or related documentation.
SIUE complies with all applicable federal employment eligibility verification requirements, including completion and maintenance of Form I-9, Employment Eligibility Verification, for all employees as required under the Immigration Reform and Control Act (IRCA).
Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at:
EEO Statement
Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.
We value your interest and look forward to reviewing your application. For questions or more information, please email
SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:
  • Medical, dental, and vision insurance;
  • University tuition waivers (full-time employees receive 100% waiver of tuition)
  • Life insurance;
  • SURS retirement plan;
  • Supplemental retirement savings plans;
  • Paid vacation and sick leave accrual;
  • Generous holiday schedule/paid holidays;
  • WorkLife programs;
  • Employee Assistance Program (mental health and wellness);
  • Employee discounts (local and national retailers);
  • Flexible Spending Account Program;

For more about our benefits and employee services, visit:
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Do you currently possess a Bachelor's Degree in the subject or a related field as specified in the minimum qualifications? If YES,please indicate the area of your degree.
Required Question

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