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Reception Manager Jobs in Boston, MA (NOW HIRING)

F1 Arcade

Reception - Boston

Boston, MA · On-site

$17 - $22.50/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Boston

Boston, MA

$17.25 - $22.50/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Boston

Boston, MA · On-site

$19/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Boston

Boston, MA · On-site

$19/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

$28 - $31/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

Highgate Hotels

Reception Agent

Boston, MA

Hourly Highgate is a leading real estate investment and hospitality management company with over ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

Servier

Sr Manager, Reception and Operations

Boston, MA · On-site

$145K - $166K/yr

Reporting to the Director, Office Management this position will be responsible for managing the execution of onsite events, overseeing the reception team and office services. This role focuses ...

Zuma Restaurants

Receptionist

Boston, MA · On-site

$17.25 - $22.50/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Zuma Restaurants

Host/Hostess

Boston, MA

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Zuma

Host/Hostess

Boston, MA · On-site

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

F1 Arcade

Assistant General Manager - Boston

Boston, MA · On-site

$90K - $100K/yr

You will manage daily operations of the reception area, supervise and mentor the front-of-house team, and implement effective strategies to enhance guest satisfaction. In partnership with the Guest ...

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Reception Manager information

See Boston, MA salary details

$12K

$66.7K

$96.4K

How much do reception manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for reception manager in Boston, MA is $66,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $89,900.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Boston, MA? The most popular types of Reception jobs in Boston, MA are:
What are popular job titles related to Reception Manager jobs in Boston, MA? For Reception Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Boston, MA look for? The top searched job categories for Reception Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Reception Manager jobs? Cities near Boston, MA with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Boston, MA as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,736 per year, or $32.1 per hour.

Reception - Boston

F1 Arcade

Boston, MA • On-site

$17 - $22.50/hr

Other

Re-posted 23 days ago

Job description


Job Title:
Reception
Location:
Boston
Reporting to:
Reception Manager
Position Overview
Creating Outstanding First Impressions
As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable experience. Whether welcoming guests at the entrance, managing check-ins, or helping with reservations and walk-ins, you'll be at the heart of the action-making sure everyone feels valued from the moment they arrive
Bringing the Energy
Your warm welcome, engaging personality, and attention to detail will help create a buzz of excitement right from the start. You'll play a key role in keeping things running smoothly at the front desk while delivering exceptional service with a smile. Whether it's a special celebration or a casual visit, you'll help make every guest feel like a VIP.
At F1 Arcade, we aim to impress-and your energy and enthusiasm will help make every visit one to remember.
Key Areas of Responsibility
  • Welcome Guests with Warmth: Be the friendly face that greets every guest, creating a positive and exciting first impression.
  • Support Smooth Check-Ins and Walk-Ins: Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.
  • Deliver Exceptional Guest Service: Provide attentive, professional, and friendly service that reflects the F1 Arcade experience.
  • Work as One Team: Communicate and collaborate with other departments to ensure every guest has a seamless visit.
  • Handle Guest Questions with Care: Respond to inquiries with confidence, making sure guests feel listened to and well taken care of.
  • Keep the Front of House Looking Sharp: Maintain a tidy and organized reception area, helping to create a welcoming and energetic environment.
Skills Required
  • Guest-Focused Experience: Previous experience in hospitality, entertainment, or a fast-paced guest-facing role is a plus.
  • Great Communicator & Problem-Solver: Friendly, clear communicator who can think on their feet and handle guest questions with confidence.
  • Organised & Proactive: Reliable and detail-oriented, with a can-do attitude and a hands-on approach.
  • Team Player with Positive Energy: Enjoys working with others and brings enthusiasm and professionalism to every shift.
  • Flexible Availability: Willing to work a variety of shifts, including evenings, weekends, and holidays
  • Ability to consistently demonstrate F1 Arcade Core Values:

Pursuit of Excellence
Positive Energy
Integrity
Team Spirit
Basic Physical Requirements
When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly.
Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.
F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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