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Reception Admin Assistant Jobs in Virginia (NOW HIRING)

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Reception Admin Assistant information

What are the main responsibilities of a reception admin assistant?

A Reception Admin Assistant is responsible for greeting visitors, answering and directing phone calls, managing correspondence, and performing general administrative tasks to support the office. They often handle scheduling, maintain records, and assist with organizing meetings or events. Their role is essential for ensuring smooth communication and operations within the workplace, and they often serve as the first point of contact for clients or guests.

What are the key skills and qualifications needed to thrive as a reception admin assistant?

To thrive as a Reception Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask help you stand out in this client-facing role. These skills ensure efficient office operations, positive first impressions, and effective support for staff and visitors.

What are some common challenges faced by a reception admin assistant, and how can they be managed effectively?

Reception Admin Assistants often juggle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and handling administrative paperwork. One common challenge is balancing front-desk duties with back-office tasks, especially during peak hours. Effective time management, clear communication, and the use of scheduling tools can help prioritize tasks and prevent feeling overwhelmed. Collaborating closely with team members and supervisors also ensures responsibilities are distributed efficiently and customer service remains a top priority.

What is the difference between Reception Admin Assistant vs Office Clerk?

Reception Admin AssistantOffice Clerk
Handles front desk duties, greeting visitors, answering calls, scheduling appointmentsPerforms general administrative tasks like filing, data entry, and document management
Requires basic customer service skills, communication, and organizational abilitiesRequires clerical skills, familiarity with office software, and attention to detail
Commonly employed in corporate, healthcare, and educational settingsFound in various industries including government, legal, and corporate offices

The Reception Admin Assistant primarily manages front desk interactions and customer service, while the Office Clerk focuses on administrative and clerical support tasks. Both roles require similar skills but serve different functions within an organization.

What is the role of a reception admin assistant?

A reception admin assistant is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and filing. They often use office software and require good communication and organizational skills to support daily operations. The role typically involves maintaining a professional and welcoming environment at the front desk.
Reception Admin Assistant jobs near you
Infographic showing various Reception Admin Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Medical Assistant/Medical Receptionist

Clintwood, VA • On-site

SaVida Health
Outpatient Health Care • 51 - 200 employees
Learn more about SaVida Healthexternal

$15.25 - $18.75/hr

Full-time

Re-posted 23 hours ago

Job description

Medical Assistant/Medical Receptionist
Clintwood, VA
Full-Time Opportunity
ABOUT THE ORGANIZATION
SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.
DESCRIPTION
  • Welcoming and greeting all patients in person and by telephone
  • Verifying patient insurance
  • Collecting co-pays and co-insurance payments
  • Updating demographics and insurance information in the EMR
  • Obtaining prior authorizations and referrals when necessary
  • Obtaining appropriate Release of Information signatures as needed
  • Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
  • Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
  • Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
  • Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
  • Calling patients in for random urine drug screening with associated documentation
  • Directing issues or potential issues to the designated administrator/provider
  • Prepares patients for examination/appointment
  • Assists provider during appointments as needed
  • Collects and prepares laboratory specimens, including observed urine collection
  • Obtains vital signs, for example, blood pressure, oxygen saturation, etc.
  • Generate appropriate lab orders within the electronic medical record (EMR - Athena system)
  • Print requisitions for required blood work
  • Keeping track of and reordering supplies in a timely manner. Coordinating delivery of supplies with the courier service as needed
  • Tracking and assigning unassigned lab reports in the EMR on a daily basis
POSITION REQUIREMENTS
**Assessment Testing is part of the application process. You will receive an email with a link to complete test**
  • Graduate of an accredited Medical Assistant school with a high school diploma, or equivalent preferred
Preferred Skills
  • Basic Microsoft Word and Excel knowledge and skills as well as the ability to prioritize multiple tasks.
  • Athena EMR experience a plus
  • Familiarity with the electronic prescribing policy and procedures
  • Be familiar with medical and behavioral treatment guidelines and all policies and procedures
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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