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Reception Admin Assistant Jobs in Alberta (NOW HIRING)

Recruitment Partners

Dental Administrator

Edmonton, AB

$57K - $76K/yr

The Dental Administrator will also assist with reception duties and collaborate closely with clinical staff to support seamless patient care. The ideal candidate will bring 5-10 years of experience ...

Kuby Renewable Energy

Office Administrator

Edmonton, AB · On-site

Duties and Responsibilities Reception & Front Desk Operations * Answer and direct incoming phone ... Greet and assist visitors, clients, candidates, and vendors. * Manage incoming mail and distribute ...

Agriterra Equipment

Receptionist

Lloydminster, AB · On-site

... assist them with any questions they may have or direct them to the appropriate person. * Reception ... Administrator, Office Administrator, or a similar administrative position. * An Office ...

Agriterra Equipment

Receptionist

Lloydminster, AB · On-site

... assist them with any questions they may have or direct them to the appropriate person. * Reception ... Administrator, Office Administrator, or a similar administrative position. * An Office ...

Keyera

Team Lead, Office Services

Calgary, AB

Build trusted relationships with employees, Executive Assistants, leaders, vendors and other ... Administer Calgary office parking, the corporate travel program and the Envoy reception tool with ...

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Reception Admin Assistant information

What are the main responsibilities of a reception admin assistant?

A Reception Admin Assistant is responsible for greeting visitors, answering and directing phone calls, managing correspondence, and performing general administrative tasks to support the office. They often handle scheduling, maintain records, and assist with organizing meetings or events. Their role is essential for ensuring smooth communication and operations within the workplace, and they often serve as the first point of contact for clients or guests.

What are the key skills and qualifications needed to thrive as a reception admin assistant?

To thrive as a Reception Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask help you stand out in this client-facing role. These skills ensure efficient office operations, positive first impressions, and effective support for staff and visitors.

What are some common challenges faced by a reception admin assistant, and how can they be managed effectively?

Reception Admin Assistants often juggle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and handling administrative paperwork. One common challenge is balancing front-desk duties with back-office tasks, especially during peak hours. Effective time management, clear communication, and the use of scheduling tools can help prioritize tasks and prevent feeling overwhelmed. Collaborating closely with team members and supervisors also ensures responsibilities are distributed efficiently and customer service remains a top priority.

What is the difference between Reception Admin Assistant vs Office Clerk?

Reception Admin AssistantOffice Clerk
Handles front desk duties, greeting visitors, answering calls, scheduling appointmentsPerforms general administrative tasks like filing, data entry, and document management
Requires basic customer service skills, communication, and organizational abilitiesRequires clerical skills, familiarity with office software, and attention to detail
Commonly employed in corporate, healthcare, and educational settingsFound in various industries including government, legal, and corporate offices

The Reception Admin Assistant primarily manages front desk interactions and customer service, while the Office Clerk focuses on administrative and clerical support tasks. Both roles require similar skills but serve different functions within an organization.

What is the role of a reception admin assistant?

A reception admin assistant is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and filing. They often use office software and require good communication and organizational skills to support daily operations. The role typically involves maintaining a professional and welcoming environment at the front desk.

What cities in Alberta are hiring for Reception Admin Assistant jobs?

Cities in Alberta with the most Reception Admin Assistant job openings:

Reception Admin Assistant jobs near you
Infographic showing various Reception Admin Assistant job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Branch Service Admin

Oyen, AB

Rocky Mountain Equipment
Retail • 501 - 1,000 employees
Learn more about Rocky Mountain Equipmentexternal

Full-time

Medical, PTO

Re-posted 25 days ago

Job description

JOB TITLE: Branch Service Administrator

JOB TYPE: Full time permanent

BRANCH: Oyen, AB

REPORTING TO: Branch Aftermarket Manager


Rocky Mountain Equipment (RME) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME stands Right by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.

A Branch Service Admin is a branch hybrid role of Service Writer and Branch Administrator duties. The primary scope of the role is to liaison between customers in need of repairs and the technicians in the department. They schedule maintenance and handle the appropriate paperwork. They also do reception relief and handle incoming calls to the branch and greet walk in customers. This position is to provide additional support to Service Sales Managers and Parts Sales Managers in smaller stores without a dedicated support admin individual for each department.


Job Duties and Responsibilities Include:

  • Daily/Monthly Deposits
  • Manage and reconcile petty cash
  • Create purchase orders in CDK
  • A/R adjustments (daily review of late accounts, adjustments & reconciliation of accounts)
  • A/P calls (incoming calls for copies of invoices & customer collection calls)
  • Assist Service Sales Manager with Electronic Timecard submissions when need be.
  • Process CNH Payments
  • Appointment coordinator for branch staff (calendar management)
  • “Go to” person for information and questions
  • Manage and order office supplies
  • Receive and distribute incoming mail
  • Coordinate outgoing mail and couriers
  • Coordinate internal and customer events
  • Pull technicians field time sheets, enter time into the spreadsheet for payroll
  • Go through completed work order and finalize work orders
  • Get work orders signed off by Service Sales Manager
  • Deal with customers directly; receive their dropped off equipment – open a work order – get all the information what the repair is, what type of account, must sign off on the initial paperwork
  • Complete customer update calls
  • Work with technicians to fix time on work orders
  • Call customers once services are completed
  • Administer the close out of the work orders
  • Maintain and routinely check up on warranties
  • Make and finalize PO’s, follow up
  • Maintain WIP Excel spreadsheet
  • Reception Relief/ Receive Branch Calls
  • Dispatch technicians
  • Assist in the timeline of tech work order life cycle. Ensure we’re not overpromising on jobs.
  • Shop foremen – facilitate work order process timeline with the shop foreman.
  • Field service techs – assistance with Service manager to ensure field tech milage is kept to a minimum so that it’ charged out properly on the work order.
  • Arbitrarily coordinate foreman time is included in work orders, calculate and ensure no loss wages.
  • Facilitating any internal work orders includes rental equipment.


Job Requirements and Qualifications Include:

  • Exceptional phone etiquette
  • Strong computers skills which includes knowledge of Word, Excel and Outlook.
  • Understanding of basic accounting
  • Document management and filing
  • Customer Service Focused
  • Ability to direct complaints appropriately
  • Effectively directing all customer facing inquiries
  • Strong understanding of organizational structure, RME dealer footprint
  • Knowledge of Databases and CDK is an asset
  • Strong technical skills
  • Understanding of the agriculture or construction industry
  • Understanding of health and safety best practices


We offer a comprehensive benefits package with flexible plans to suit your needs, along with an employee RRSP matching plan to all full-time employees. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days—paid personal days for all employees each year.


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