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Real Time Jobs (NOW HIRING)

DailyPay

Real Time Analyst

New York, NY · On-site

$56K - $73K/yr

The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems. The shift is Tuesday to Saturday from 12:00pm CT - 8 ...

The Hagerty Group, LLC

WFM Real-Time Analyst

As a Real Time Analyst , you'll be responsible for monitoring service levels across the enterprise and acting quickly to mitigate any staffing related concerns using WFM principals (adjusting ...

Hagerty

OR

As a Real Time Analyst , you'll be responsible for monitoring service levels across the enterprise and acting quickly to mitigate any staffing related concerns using WFM principals (adjusting ...

IPT Global

Real Time BOP Analyst

Houston, TX

Monitoring real-time data for surface and subsea BOPs; including pressure trends, volume consumption, trend anomalies, and all applicable functions of well control equipment. * Maintain detailed and ...

IPT Global

Real Time BOP Analyst

Houston, TX · On-site

Monitoring real-time data for surface and subsea BOPs; including pressure trends, volume consumption, trend anomalies, and all applicable functions of well control equipment. * Maintain detailed and ...

IPT Global

Real Time BOP Analyst

Houston, TX · On-site

Monitoring real-time data for surface and subsea BOPs; including pressure trends, volume consumption, trend anomalies, and all applicable functions of well control equipment. * Maintain detailed and ...

ibex

WFM Real Time Analyst

Crittenden, NY

Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...

Paylocity

Real Time Specialist

Schaumburg, IL · On-site

$16.75 - $22/hr

Monitor real-time performance data and take action to adjust schedules, reallocate resources, or escalate issues to maintain optimal service levels. * Provide insights and recommendations for ...

Pika

Real-time Video Researcher

Palo Alto, CA · On-site

$185K - $400K/yr

Real-time Video Researcher About the Role At Pika, we are pioneering next-generation creative infrastructure built around real-time video generation and intelligent, agentic platforms. We are seeking ...

ConnectDER

Real-Time Firmware Engineer

Philadelphia, PA · Hybrid

$115K - $130K/yr

We're looking for a Real-Time Firmware Engineer who wants to work on challenging, meaningful problems at the intersection of hardware, software, and clean energy. This is not a maintenance role. You ...

Progyny

Workforce Real-Time Associate

New York, NY · On-site

The Workforce Real-Time Associate (RTA) plays a critical role within Progyny Operations, serving as the operational command center for the contact center. This roleis responsible formonitoringreal ...

Jupiter Power LLC

Real-Time Market Manager

Houston, TX · On-site

This position will be responsible for managing a Real Time QSE desk with day-to-day real time operations and asset management of our growing fleet of battery storage systems in ERCOT with expansion ...

Entergy

Real Time Market Operator

The Woodlands, TX · On-site

$15.75 - $20.50/hr

Manage real-time operations of Entergy's generation portfolio by submitting real-time overrides, updating resource offers, and determining when to add or remove equipment to respond to changing ...

Entergy

Real Time Market Operator

The Woodlands, TX

$15.75 - $20.50/hr

Manage real-time operations of Entergy's generation portfolio by submitting real-time overrides, updating resource offers, and determining when to add or remove equipment to respond to changing ...

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Real Time information

What are the key skills and qualifications needed to thrive as a Real-Time Analyst, and why are they important?

To thrive as a Real-Time Analyst, you need strong analytical skills, attention to detail, and a background in workforce management or operations, often supported by relevant experience or a degree in business or a related field. Familiarity with workforce management systems (such as NICE, Verint, or Genesys), real-time monitoring tools, and basic Excel proficiency are typically required. Excellent communication, problem-solving abilities, and the ability to stay calm under pressure help Real-Time Analysts excel in dynamic environments. These skills are essential for ensuring optimal staffing, timely responses to fluctuating demands, and maintaining efficient operations.

What are some common challenges faced by professionals in Real Time roles, and how can they be effectively managed?

Professionals in Real Time roles, such as real-time systems engineers or real-time analysts, often encounter challenges related to tight deadlines, the need for quick decision-making, and maintaining system reliability under pressure. Managing these challenges typically involves developing strong problem-solving skills, staying organized, and working closely with multidisciplinary teams to ensure seamless communication and rapid response to issues. Continuous learning and keeping up with the latest industry tools and best practices can also help in anticipating and addressing potential problems before they escalate.

What are Real Time jobs?

Real Time jobs typically refer to roles that involve monitoring, managing, and optimizing processes or systems as they happen, often in environments like call centers, IT operations, or broadcasting. These professionals ensure that resources are allocated efficiently, schedules are adhered to, and issues are addressed immediately to maintain smooth operations. Real Time analysts or coordinators play a crucial role in responding quickly to changes or problems, helping organizations achieve their performance targets. The job often requires strong analytical, communication, and problem-solving skills.

What is the difference between Real Time vs Data Analyst?

AspectReal TimeData Analyst
Required CredentialsOften requires knowledge of real-time data processing tools, programming languages like Python or Java, and sometimes certifications in data streaming technologies.Typically requires a degree in data science, statistics, or related fields; proficiency in SQL, Excel, and data visualization tools.
Work EnvironmentWorks with live data streams, often in IT, finance, or tech companies, focusing on immediate data insights.Analyzes historical data sets to identify trends, patterns, and insights, usually in office settings across various industries.
Employer & Industry UsageUsed in industries requiring real-time decision-making like finance, telecommunications, and e-commerce.Common in marketing, finance, healthcare, and business intelligence sectors.

In summary, Real Time professionals focus on processing and analyzing live data streams for immediate insights, while Data Analysts work with historical data to identify trends and support strategic decisions. Both roles require strong analytical skills but differ in tools, environment, and purpose.

More about Real Time jobs
What cities are hiring for Real Time jobs? Cities with the most Real Time job openings:
What states have the most Real Time jobs? States with the most job openings for Real Time jobs include:
What job categories do people searching Real Time jobs look for? The top searched job categories for Real Time jobs are:
Real Time jobs near you
Real Time Analyst

Real Time Analyst

DailyPay

New York, NY • On-site

$56K - $73K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry's leading on demand pay solution, DailyPay uses an award-winning technology platform to help America's top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.
The Role:
Reporting to the Customer Operations Workforce Management Lead, the Real-Time Analyst is responsible for monitoring all queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems. The shift is Tuesday to Saturday from 12:00pm CT - 8:30pm CT.
How You Will Make an Impact:
  • Manage the call volume, daily attendance and program break schedules
  • Assist with creation if metrics and targets for services
  • Work closely with the operations team to analyze and help improve their delivery processes
  • Generate ideas for process and service improvement planning
  • Produce daily, biweekly and monthly internal reports
  • Use trends and reports to forecast requirements
  • Assist with projects and other duties as requested or assigned

What You Bring to the Team:
  • Demonstrate sound work ethic
  • Ability to communicate effectively within the team as well as with agents and other leaders
  • Ability to work as part of a team
  • Ability to stay on task when working solo
  • Must have advanced level Microsoft Excel/Google Sheets skills - Including advanced formulas
  • Ability to create reports and forecast results
  • Attention to detail and high level of accuracy
  • Ability to multitask, focus and complete reports for extended periods of time
  • Previous call center experience required

Nice to have:
  • Previous Work Force Management experience is considered an asset Previous experience with BPO's or working with Third Party Call Centers Experience in the payments/technology space
  • Experience in a high-growth startup environment
  • Experience with Assembled, Zendesk, Five9, and/or Google Suite

What We Offer:
  • Exceptional health, vision, and dental care
  • Life and AD&D, short- and long-term disability
  • Employee Assistance Program
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited PTO
  • 401K with company match

High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don't live "single-issue lives," and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.
In our high-trust environment, we empower you to Challenge Norms. We've created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.
We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you'll find it here.
If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.
DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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