Network Engineer II
Fort Belvoir, VA · On-site
Assisting RCC 14-17 Firewall Team during implementations and deployments, engineering support solutions for the RNEC-NCR, engineer long haul base inter-connectivity communications for Fort Belvoir ...
Fort Belvoir, VA · On-site
Assisting RCC 14-17 Firewall Team during implementations and deployments, engineering support solutions for the RNEC-NCR, engineer long haul base inter-connectivity communications for Fort Belvoir ...
Fort Belvoir, VA · On-site
Assisting RCC 14-17 Firewall Team during implementations and deployments, engineering support solutions for the RNEC-NCR, engineer long haul base inter-connectivity communications for Fort Belvoir ...
$16.34 - $19.18
16% of jobs
$20.30 is the 25th percentile. Wages below this are outliers.
$19.18 - $22.03
24% of jobs
The median wage is $22.87 / hr.
$22.03 - $24.87
35% of jobs
$24.87 - $27.72
16% of jobs
$27.72 - $30.57
0% of jobs
$30.57 - $33.41
5% of jobs
$33.41 - $36.26
2% of jobs
$36.26 - $39.11
0% of jobs
$39.11 - $41.95
0% of jobs
$41.95 - $44.80
1% of jobs
$44.80 - $47.65
1% of jobs
$16
$25
$47
An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.
To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.
RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.
For Rcc jobs in Washington, the most frequently searched job titles are:
The top searched job categories for Rcc jobs in Washington are:
Cities in Washington with the most Rcc job openings:

Sourced by ZipRecruiter
Public administration
1,001 - 5,000 Employees
Winnebago, NE, US
1994