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Ramp Agent Jobs in Springfield, MA (NOW HIRING)

Alphabe Insight Inc

Customer Service Agent

Hartford, CT · On-site

$34K - $39K/yr

We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing ...

Dinamic AS Group

Customer Service Agent

Hartford, CT · On-site

We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing ...

New

Alphabe Insight Inc

Customer Service Agent

Hartford, CT · On-site

$34K - $39K/yr

We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing ...

New

Propark Mobility

AI Automation Specialist

Hartford, CT · Hybrid

$70K - $80K/yr

... on-ramp. As you find your footing, you'll take on larger work with the AVP of AI: * Break down data silos and help stand up a central data warehouse, so every automation and agent works from one ...

Propark Mobility

AI Automation Specialist

Hartford, CT · Hybrid

$70K - $80K/yr

... on-ramp. As you find your footing, you'll take on larger work with the AVP of AI: * Break down data silos and help stand up a central data warehouse, so every automation and agent works from one ...

Propark Mobility

AI Automation Specialist

Hartford, CT · On-site

$70K - $80K/yr

... on-ramp. As you find your footing, you'll take on larger work with the AVP of AI: * Break down data silos and help stand up a central data warehouse, so every automation and agent works from one ...

Propark Mobility

AI Automation Specialist

Hartford, CT · Hybrid

$70K - $80K/yr

... on-ramp. As you find your footing, you'll take on larger work with the AVP of AI: * Break down data silos and help stand up a central data warehouse, so every automation and agent works from one ...

Propark Mobility

AI Automation Specialist

Hartford, CT · Hybrid

$70K - $80K/yr

... on-ramp. As you find your footing, you'll take on larger work with the AVP of AI: * Break down data silos and help stand up a central data warehouse, so every automation and agent works from one ...

iQuor

Customer Service Agent

East Hartford, CT · On-site

$16/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

iQuor

Customer Service Agent

East Hartford, CT · On-site

$16/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

RE/MAX Generations

Real Estate Sales Agent

Springfield, MA · On-site

$48K - $196K/yr

As a Real Estate Agent with us, you will: * Engage Consistently with Leads: Maximize sales potential through strategic and persistent lead follow-up. * Build Client Relationships: Understand clients ...

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All JobsRamp Agent JobsRamp Agent Jobs in Springfield, MA

Ramp Agent information

See Springfield, MA salary details

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$16

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How much do ramp agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ramp agent in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.22 per hour, depending on experience, location, and employer.

What are some common challenges ramp agents face during their shifts and how can they overcome them?

Ramp Agents often work in fast-paced, physically demanding environments and may face challenges such as inclement weather, tight turnaround times, and coordinating with multiple teams to ensure safe and efficient aircraft handling. Staying organized, maintaining clear communication with colleagues, and adhering strictly to safety protocols are essential for overcoming these hurdles. Many employers provide thorough training and ongoing support to help Ramp Agents adapt and perform their duties effectively, even under pressure.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety protocols, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but entry-level positions are often available for those willing to meet the physical and background requirements.

What is the difference between Ramp Agent vs Baggage Handler?

AspectRamp AgentBaggage Handler
CredentialsHigh school diploma or equivalent, safety trainingHigh school diploma or equivalent, safety training
Work EnvironmentAirport tarmac, aircraft loading areasAirport baggage claim areas, tarmac
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job FocusAircraft ground support, cargo, safetyBaggage handling, loading/unloading

Both Ramp Agents and Baggage Handlers work in airport ground operations, often overlapping in safety and physical tasks. Ramp Agents focus on aircraft support, cargo, and safety procedures, while Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers find the right role in airport ground services.

Do ramp agents make good money?

Ramp agents typically earn an hourly wage that varies by location and experience, with median pay around $15 to $20 per hour. Some positions offer additional benefits such as overtime pay, shift differentials, and opportunities for advancement, which can increase overall earnings.

What is a ramp agent?

Ramp agents are airport ground support workers who are responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient movement of aircraft on the ramp area. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling planes, de-icing, and performing safety checks. Ramp agents work outdoors in all weather conditions and must follow strict safety procedures to support smooth airport operations.

What does a ramp agent do?

The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. A ramp agent oversees operations in this area to ensure planes remain on schedule and address any problems as quickly as possible. They move inside the airport when necessary, ensure each gate is clear when an aircraft approaches, keep watch for stray luggage, guide planes and passengers, and provide other services for each airplane. The primary qualifications to become a ramp agent are strong communication skills and a high school diploma.

What qualifications do I need to be a ramp agent?

To become a ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Physical stamina, the ability to lift heavy objects, and good communication skills are important, and some employers may require certification in safety procedures or equipment operation.

What are the key skills and qualifications needed to thrive as a ramp agent, and why are they important?

To thrive as a Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often supported by airport security clearance. Familiarity with ground support equipment, baggage handling systems, and safety protocols is crucial. Strong teamwork, effective communication, and the ability to work efficiently under pressure help ramp agents excel in coordinating timely aircraft operations. These skills ensure safe, efficient luggage handling and aircraft turnaround, directly impacting airline schedules and passenger satisfaction.
More about Ramp Agent jobs
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What cities near Springfield, MA are hiring for Ramp Agent jobs? Cities near Springfield, MA with the most Ramp Agent job openings:
Ramp Agent jobs near you
Infographic showing various Ramp Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,627 per year, or $16.6 per hour.

PASSENGER SERVICES AGENT (FULL TIME)

HUNTLEIGH USA CORPORATION

Windsor Locks, CT

$16.94/hr

Full-time

Re-posted 25 days ago

Job description

NOW HIRING – JOB FAIR: PASSENGER SERVICES AGENT (FULL-TIME)

Huntleigh USA Corporation
Location: Bradley International Airport (BDL) – Windsor Locks, CT
Pay Rate: $16.94 per hour
Schedule: Full-Time | AM, Afternoon, and Closing Shifts Available
Anticipated Start Date: May 25th – URGENT NEED

URGENT HIRING – JOB FAIR EVENT

Huntleigh USA is currently hiring Full-Time Passenger Services Agents for immediate openings at Bradley International Airport (BDL).

Positions will be filled as qualified candidates are identified. On-the-spot job offers may be extended for eligible applicants.

JOB FAIR DETAILS

Days: Monday – Friday
Time: 10:00 AM – 1:00 PM
Location: Bradley International Airport (BDL), Windsor Locks, CT

INTERVIEW DETAILS

General Manager: Kalsoom Butt

Admin: Michelle Siragusa

Location:

Bradley International Airport (BDL)
Terminal A – Departure Level
In front of the American Airlines Ticket Counter
Windsor Locks, CT 06096

Interview Type: Walk-in interviews during job fair hours (10:00 AM – 1:00 PM) unless otherwise scheduled.

PARKING INFORMATION

Parking is available in the airport garage or any designated airport parking lot. Please allow additional time for parking, security screening, and walking to Terminal A.

WHAT TO BRING
  • Valid I-9 employment documentation
  • Two (2) forms of valid identification
  • Updated resume (recommended)
POSITION OBJECTIVE

The Passenger Services Agent is responsible for delivering exceptional customer service to airline passengers by assisting with boarding support, passenger guidance, mobility assistance coordination, and ensuring a positive airport experience in a fast-paced environment.

AVAILABLE SHIFTS
  • AM Shift: 4:00 AM – 12:00 PM
  • Afternoon Shift: 12:00 PM – 8:00 PM
  • Closing Shift: 4:00 PM – 12:00 AM or last flight

Schedules may vary based on operational needs, flight schedules, and staffing requirements. Open availability is strongly preferred.

PRIMARY DUTIES AND RESPONSIBILITIES
  • Provide professional passenger assistance throughout the airport environment
  • Assist passengers with directions, terminal navigation, and general inquiries
  • Support wheelchair assistance coordination and mobility needs when required
  • Maintain a positive, professional, customer-focused attitude at all times
  • Communicate effectively with airline personnel, gate agents, and operations staff
  • Ensure timely response to passenger service requests
  • Follow all TSA security procedures and airport safety protocols
  • Complete incident reports for passenger-related concerns
  • Maintain accurate service logs and documentation
  • Perform other related duties as assigned by supervision
PHYSICAL REQUIREMENTS
  • Ability to stand, walk, bend, and stoop for extended periods
  • Ability to push, pull, and assist passengers as needed
  • Ability to lift or support up to 75 pounds when required
  • Ability to work in a fast-paced airport environment
KNOWLEDGE, SKILLS, AND ABILITIES
  • High school diploma or GED preferred
  • Strong communication skills (English required: reading, writing, speaking)
  • Reliable transportation required
  • Dependable and punctual
  • Ability to follow directions and work in a team environment
  • Must pass pre-employment and random drug/alcohol screening
TRAINING REQUIREMENTS

Completion of all Huntleigh USA and airline-specific training programs is required prior to assignment to operational duties.

APPEARANCE STANDARDS
  • Professional and well-groomed appearance required at all times
  • Must adhere to uniform requirements
  • No facial piercings permitted
  • No visible tattoos above the neck or below the wrists
WHY JOIN HUNTLEIGH USA
  • Competitive hourly pay
  • Full-time airport employment opportunity
  • Fast-paced aviation environment
  • Opportunities for growth within a national aviation services company
  • Immediate hiring process through job fair selection
APPLY TODAY – IMMEDIATE OPENINGS AVAILABLE

Huntleigh USA is actively hiring to meet urgent operational needs at Bradley International Airport. Qualified candidates are encouraged to attend the job fair and apply in person for immediate consideration.

Apply