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Rakuten Jobs (NOW HIRING)

Rakuten Americas

Account Manager

North Utica, IL · On-site

$52K - $89K/yr

Serve as the guru for Rakuten Advertising's proprietary software and support clients to use available tools and resources. Minimum Requirements * Demonstrated success in measuring results. * Proof of ...

Rakuten Shop Style

QA Automation Engineer

San Mateo, CA · On-site

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo ...

RAKUTEN MOBILE USA LLC

Site Operations Specialist

Denver, CO · On-site

$53K - $71K/yr

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo ...

RAKUTEN MOBILE USA LLC

Finance Manager

San Mateo, CA · On-site

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo ...

Rakuten Shop Style

Sr. Director, FP&A

San Francisco, CA · On-site

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo ...

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How much do rakuten jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for rakuten in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Rakuten job?

A Rakuten job refers to a position at Rakuten, a global e-commerce and technology company headquartered in Japan. Rakuten offers roles in various fields, including engineering, marketing, sales, and customer support. Employees work on innovative digital services such as e-commerce, fintech, and mobile applications. The company emphasizes entrepreneurship, collaboration, and global diversity in its work culture.

What are the key skills and qualifications needed to thrive in the Rakuten position, and why are they important?

To thrive at Rakuten, professionals generally need strong analytical skills, a background in business or technology, and relevant experience in e-commerce or digital services. Familiarity with CRM systems, data analytics platforms, or digital marketing tools is often beneficial, along with any relevant certifications in sales, IT, or project management. Strong communication, cross-cultural collaboration, and adaptability are highly valued soft skills due to Rakuten's global presence. These capabilities help drive innovation and success in a fast-paced, technology-driven environment.

What opportunities for career growth and advancement are available for employees at Rakuten?

Rakuten offers a dynamic work environment where employees are encouraged to take ownership of their projects and pursue continuous professional development. The company provides clear career paths in areas such as technology, marketing, business development, and operations, with regular performance reviews and opportunities for internal transfers to different departments or global offices. In addition, Rakuten invests in employee learning through workshops, online courses, and mentorship programs. As you gain experience and demonstrate your impact, you can progress into leadership or specialized roles to further grow your career within the organization.

Does Rakuten have remote jobs?

Rakuten offers remote job opportunities across various roles, including technology, customer service, and marketing. Many positions are flexible and can be performed remotely, depending on the specific job requirements and team needs.

Is Rakuten a good place to work?

Rakuten offers a dynamic work environment with opportunities in e-commerce, technology, and digital services. Employees often cite a collaborative culture, competitive benefits, and the chance to develop skills in a global company as advantages. However, experiences can vary depending on the role and location.

What work does Rakuten do?

Rakuten is a Japanese e-commerce and internet services company that operates online marketplaces, digital content platforms, and financial services. Employees in roles at Rakuten may work in areas such as software development, marketing, customer support, or logistics, often requiring skills in technology and e-commerce operations.
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Rakuten jobs near you
Infographic showing various Rakuten job openings in the United States as of September 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 74% Physical, 8% Hybrid, and 18% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Lead, Strategy and Business Operations

San Mateo, CA • On-site

Rakuten Group, Inc.
See more jobs at Rakuten Group, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.
Come join Rakuten Viki as a Lead, Strategy and Business Operations. Reporting to the Director of Strategy and Business Operations, this is a high-leverage role for someone who can turn ambiguity into a crisp strategy, align senior stakeholders, and drive execution across cross-functional teams . The Strategy and Business Operations team helps shape the strategic direction of the company, with a strong focus on driving growth and improving operational efficiency.
The team works closely with company leadership and is also responsible for anticipating opportunities and threats, and prioritizing initiatives. Projects are typically highly analytical in nature and include cross-functional collaboration with every team across the business.
Key Responsibilities:
  • Manage Viki's operating rhythm by refining systems, ensuring accountability, and executing multiple priorities with rigor.
  • Conduct market and competitive research to inform subscriber growth strategies. Identify growth opportunities (e.g. new markets, features, or partnerships) and support growth planning.
  • Own end-to-end execution of high-priority GTM initiatives. Coordinate cross-functional teams to ensure alignment and timely delivery to meet business objectives.
  • Create concise executive proposals featuring detailed analysis, tradeoffs, and clear strategic recommendations that drive decision-making.
  • Develop recurring reports on key performance indicators and trends. Translate data into actionable insights for senior leadership.
  • Prepare corporate reporting and presentations for internal and external stakeholders.
  • Deliver ad-hoc analysis and quantitative models to diagnose issues and support strategic growth decisions.

Preferred Qualifications:
  • Bachelor's degree in business, accounting, economics, or other quantitative fields.
  • 8+ years of professional experience in corporate strategy (preferably investment banking, private equity, consulting, or corporate development).
  • Expertise in structured problem-solving and executive communication, with a history of leading multiple complex cross-functional initiatives from strategy to execution.
  • Strong communication skills: written, verbal, and quantitative modeling skills using tools like Excel, Google Sheets, PowerPoint, and Google Slides to present findings clearly.
  • Extensive experience managing cross-functional projects with diverse stakeholders.
  • Strong financial analysis background and familiarity with ARPU, LTV, CPA, DST, Rev Share, and other subscription metrics
  • Proficiency in BI and data tools such as SQL, Looker, Amplitude, or Tableau.
  • Proficiency in AI and experience using tools to enable work efficiency.
  • Background in high-growth technology or internet sectors is preferred.
  • Knowledge of D2C video streaming models (AVOD, SVOD, TVOD) and distribution platforms (OTT, Mobile, Web) is a major plus.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $99,306.00 - $171,612.00 annually

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