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Railway Ticket Jobs (NOW HIRING)

Patriot Rail

Rail Bike Lead Seasonal

Laconia, NH · On-site

$22/hr

Must be able to operate a cash register, give correct change and operate our ticket computer system. Must be very organized and details oriented. Knowledge of railroad terms, operations, and ...

New

Profile Mountain Holdings dba Conway Scenic Railroad

Be Seen First

Ticket Office Manager

Portland, ME · On-site

$20/hr

Group Coordinator and Ticket Office Manager. Group Coordinator : This portion of the job requires excellent communication skills, organizational skills, and customer service skills, as well as ...

Keolis America

Passenger Concierge

Boston, MA

$16.75 - $21.75/hr

Balances ticket sales and Rail Sales with cash receipts. Is responsible for shortages within the guidelines of the Customer Service Department Policy. * Maintains bank in appropriate denominations.

Profile Mountain Holdings dba Conway Scenic Railroad

Be Seen First

Ticket Office Manager

Rochester, NH · On-site

$20/hr

Group Coordinator and Ticket Office Manager. Group Coordinator : This portion of the job requires excellent communication skills, organizational skills, and customer service skills, as well as ...

Strasburg Rail Road

Guest Services Representative

Ronks, PA · On-site

$13 - $16/hr

Provide accurate information regarding train schedules, fares, excursions, special events, attractions, and railroad history. * Assist guests with ticket purchases, reservations, seating assignments ...

Strasburg Rail Road

Guest Services Representative

Ronks, PA · On-site

$13 - $16/hr

Provide accurate information regarding train schedules, fares, excursions, special events, attractions, and railroad history.Assist guests with ticket purchases, reservations, seating assignments ...

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Railway Ticket information

What is the difference between Railway Ticket vs Ticketing Agent?

AspectRailway TicketTicketing Agent
Required CredentialsNone or basic train operation knowledgeCustomer service skills, sales experience
Work EnvironmentTrain stations, online platformsTicket counters, travel agencies
Industry UsageRailway companies, transportation sectorTravel agencies, transportation services

Railway Tickets are physical or digital passes used by passengers to board trains, often issued by railway companies. Ticketing Agents, on the other hand, are professionals who sell and manage these tickets at stations or online. While Railway Tickets are the product, Ticketing Agents are the service providers facilitating ticket sales. Both roles are integral to train travel but differ in function and credentials required.

What are some common challenges faced by railway ticketing agents, and how can applicants prepare to handle them?

Railway ticketing agents often manage high passenger volumes, especially during peak travel times, which can lead to long queues and increased pressure to process transactions quickly and accurately. Applicants should be prepared to handle stressful situations with patience and strong communication skills, as well as adapt to frequent changes in schedules or ticketing systems. Familiarity with digital ticketing platforms and basic problem-solving abilities are valuable, as agents must often resolve booking issues or customer inquiries efficiently. Teamwork is also important, as ticketing agents frequently coordinate with station staff and customer service teams.

How to get a job as a railway ticket agent?

To become a railway ticket agent, candidates typically need a high school diploma or equivalent and customer service skills. Employment often requires passing background checks and training on ticketing systems and safety procedures; some positions may also require certification or familiarity with reservation software.

What are the key skills and qualifications needed to thrive as a railway ticket clerk?

To thrive as a Railway Ticket Clerk, you need strong customer service skills, basic math abilities, and at least a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale (POS) terminals, and scheduling software is typically required. Attention to detail, clear communication, and patience help you handle passenger inquiries and resolve issues efficiently. These skills ensure accurate transactions, positive customer experiences, and smooth station operations.

What is a railway ticket collector?

Railway ticket collectors are railway employees responsible for checking passengers' tickets on trains and at stations to ensure that everyone has paid the correct fare. They also assist passengers with information about train schedules, routes, and fares, and help maintain order and safety on the train. In some cases, ticket collectors may issue fines to passengers traveling without valid tickets. Their role is essential for the smooth operation and revenue protection of the railway system.
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What cities are hiring for Railway Ticket jobs?

Cities with the most Railway Ticket job openings:

What job categories do people searching Railway Ticket jobs look for?

The top searched job categories for Railway Ticket jobs are:

Railway Ticket jobs near you
Infographic showing various Railway Ticket job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Rail Bike Lead Seasonal (Lincoln)

Patriot Rail

Laconia, NH

$22/hr

Full-time

Posted 3 days ago

New

Patriot Rail rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Starting pay $22.00/hr

The Lead Rail Bike Guide / Supervisor is a seasonal leadership position responsible for overseeing daily rail bike operations from April through December. This hands-on
role provides direct supervision and support to Rail Bike Guides while ensuring the highest levels of safety, guest service, and operational excellence.

As a working supervisor, the Lead Rail Bike Guide / Supervisor serves as a role model, problem solver, and safety leader for the operation. This position conducts daily safety
meetings, oversees staff performance, performs rail bike maintenance, and helps ensure a safe and memorable guest experience.

In addition to rail bike responsibilities, the Lead Rail Bike Guide / Supervisor is expected to assist with train operations and other railroad-related duties during periods when rail bike tours are not running. Two Lead Supervisors will share responsibility for providing leadership coverage for a seven-day-per-week operation.

Schedule Requirements Seasonal position operating from April through December.
Starting pay: $22.00 per hour.

Weekend availability is required and is a condition of employment.
Must be available to work Saturdays, Sundays, holidays, and peak tourism periods.
Flexible schedule required to support a seven-day-per-week operation.
Ability to work opening, closing, and extended shifts as operational needs dictate.
Two Lead Rail Bike Guide / Supervisors will provide leadership coverage for daily operations throughout the operating season.

Key Leadership Expectations
The Lead Rail Bike Guide / Supervisor is expected to:
Be a safety-first leader at all times.
Conduct and lead daily safety meetings and operational briefings.
Serve as a role model for professionalism, accountability, and teamwork.
Act as a problem solver and make sound operational decisions.
Assist with training, coaching, and developing Rail Bike Guides.
Perform routine maintenance, inspections, and repairs on rail bikes and equipment.
Support train operations when rail bike tours are not operating.
Deliver exceptional customer service while maintaining a safe and efficient operation.
Promote a positive work environment and uphold all company and safety standards.

Prior Experience/Skills Needed:
Must have good verbal communication skills and be able to give direction to staff.

Must be able to operate a cash register, give correct change and operate our ticket computer
system.

Must be very organized and details oriented. Knowledge of railroad terms, operations, and standards are necessary. Prior experience in staff management is
required.

Overall Job Responsibilities:
Employee staffing and weekly work scheduling
Lift rail bikes when required, to change direction or storage
Check crossings weekly
Transport money, paper products, merchandise
Maintain constant communication with employees via radio or cell phone
Make and execute decisions regarding daily operation of the business (perform safety checks)
Assign work details
Keep operation location clean and neat
Oversee the compliance of safety standards for the operation
Solve employee and customer problems
Make up daily cash drawers if needed
Answer phone and take reservations
Oversee gift display.
Help out where needed and when needed
Make necessary repairs on bikes
All other duties as assigned

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