Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager
Manhattan, NY · On-site
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Customer Success Manager
Manhattan, NY · On-site
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Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
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San Mateo, CA · On-site
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Customer Success Manager
San Mateo, CA · On-site
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The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...
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Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to ...
Customer Success Manager
Manhattan, NY · On-site
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Houston, TX · On-site
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Houston, TX · On-site
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Oakland, CA · On-site
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Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
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The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
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Customer Success Manager Location: Remote (Western U.S. or Western Canada preferred) At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based ...
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DE · Remote
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Quick apply
Customer Success Manager
DE · Remote
Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...
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Rocky Hill, CT · On-site
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$60K - $70K/yr
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Quick apply
Customer Success Manager
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Rail Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do rail customer success manager jobs pay per year?
As of Sep 10, 2026, the average yearly pay for rail customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a rail customer success manager?
A Rail Customer Success Manager is a professional who acts as the main point of contact between rail transport service providers and their clients. Their primary responsibilities include ensuring that customers are satisfied with the rail services, addressing client concerns, and helping clients achieve their goals using the company's rail solutions. They also work closely with internal teams to improve services and maintain long-term client relationships. Excellent communication, problem-solving skills, and a strong understanding of the rail industry are essential for this role.
What are the key skills and qualifications needed to thrive as a rail customer success manager?
To thrive as a Rail Customer Success Manager, you need a solid understanding of rail operations, customer relationship management, and logistics, usually supported by relevant industry experience or a degree in transportation, business, or a related field. Familiarity with CRM software, rail management systems, and data analytics tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help build trust and foster long-term client relationships. These skills ensure effective service delivery, customer retention, and operational efficiency in the rail industry.
How does a rail customer success manager typically collaborate with other departments to ensure client satisfaction?
As a Rail Customer Success Manager, you frequently work cross-functionally with teams such as sales, operations, and technical support to address client needs and resolve issues efficiently. You may coordinate with operations to monitor service delivery, partner with sales to identify upsell opportunities, and liaise with technical teams to troubleshoot or implement solutions. This collaborative approach not only ensures seamless service for clients but also helps you gain a comprehensive understanding of the overall business, opening doors for future advancement.
What is the difference between Rail Customer Success Manager vs Rail Account Manager?
| Aspect | Rail Customer Success Manager | Rail Account Manager |
|---|---|---|
| Primary Focus | Ensuring customer satisfaction and retention post-sale | Managing client accounts and sales growth |
| Responsibilities | Onboarding, support, and ongoing success strategies | Account growth, renewals, and upselling |
| Work Environment | Customer support teams, client engagement | Sales teams, client relationship management |
| Credentials | Customer success certifications, industry knowledge | Sales experience, client management skills |
While both roles involve client interaction within the rail industry, the Rail Customer Success Manager focuses on ensuring customer satisfaction and retention after the sale, whereas the Rail Account Manager emphasizes managing accounts for sales growth and renewals. Understanding these distinctions helps in choosing the right career path or hiring focus.
What are popular job titles related to Rail Customer Success Manager jobs?
For Rail Customer Success Manager jobs, the most frequently searched job titles are:
Job description
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.
As a Customer Success Manager, you will play an important role in ensuring our clients maximize the value of Convene, build strong long-term relationships, and identify opportunities to further support their business needs.
Visit azeusconvene.com for more information.
Responsibilities
- Report to the Regional Manager and Head of Global Customer Success
- Manage assigned client accounts and ensure timely and effective account follow-through.
- Proactively engage with clients to understand their needs and guide them on best practices for using Convene.
- Build and maintain strong relationships with existing clients within the assigned region.
- Identify creative opportunities to grow existing accounts through upselling and client referrals, based on customer needs and business requirements.
- Attend weekly and monthly meetings and provide regular updates on account status, customer engagement, and opportunities.
- Maintain accurate and up-to-date records of client interactions, activities, and opportunities in the CRM system.
- 1-3 years of experience in Customer Success, Account Management, Sales, Client Relationship Management, or a related role.
- Experience in a SaaS environment is preferred; experience in the IT or technology industry is also an advantage.
- Strong client relationship management and communication skills, with the ability to understand customer needs and provide appropriate solutions.
- Proactive and customer-focused, with the ability to manage multiple client accounts and priorities effectively.
- Experience using CRM systems is an advantage.