Product Technical CRS III
$21 - $24/hr
At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to ...
$21 - $24/hr
At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to ...
$21 - $24/hr
At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to ...
$13 - $15/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Quick apply
$13 - $15/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$13.25 - $16.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$13.25 - $16.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Tell City, IN · On-site
$12.50 - $15.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Tell City, IN · On-site
$12.50 - $15.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Fort Wayne, IN · On-site
$11 - $14.50/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Fort Wayne, IN · On-site
$11 - $14.50/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$13 - $16.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$13 - $16.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Apply here: -form-tot We are committed to equity, inclusion, and anti-racism. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with ...
Quick apply
Apply here: -form-tot We are committed to equity, inclusion, and anti-racism. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with ...
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$15.25 - $19.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$15.25 - $19.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$15.25 - $19.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. We use eVerify to confirm U.S. Employment eligibility.
Quick apply
$15.25 - $19.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. We use eVerify to confirm U.S. Employment eligibility.
$14 - $17.50/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Quick apply
$14 - $17.50/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$11.75 - $15/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. We use eVerify to confirm U.S. Employment eligibility.
Quick apply
$11.75 - $15/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. We use eVerify to confirm U.S. Employment eligibility.
Indianapolis, IN · On-site
$23/hr
We are committed to equity, inclusion, and anti-racism. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with previous felony ...
Indianapolis, IN · On-site
$23/hr
We are committed to equity, inclusion, and anti-racism. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with previous felony ...
Hobart, IN · On-site
$14.75 - $18.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Hobart, IN · On-site
$14.75 - $18.75/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$52K - $71K/yr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$52K - $71K/yr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Hammond, IN · On-site
$14.50 - $18.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Hammond, IN · On-site
$14.50 - $18.25/hr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
We are supporters of LGBTQIA+, BLM, social justice, anti-racism, etc.We are proud to be professionals versed in neurodivergent treatment practices and value the diversity within each person we meet.
Quick apply
We are supporters of LGBTQIA+, BLM, social justice, anti-racism, etc.We are proud to be professionals versed in neurodivergent treatment practices and value the diversity within each person we meet.
$53K - $73K/yr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$53K - $73K/yr
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
Quick apply
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$8.34 - $12.84
16% of jobs
$14.22 is the 25th percentile. Wages below this are outliers.
$12.84 - $17.35
29% of jobs
The median wage is $18.48 / hr.
$17.35 - $21.86
19% of jobs
$25.85 is the 75th percentile. Wages above this are outliers.
$21.86 - $26.37
12% of jobs
$26.37 - $30.87
8% of jobs
$30.87 - $35.38
5% of jobs
$35.38 - $39.89
4% of jobs
$39.89 - $44.39
2% of jobs
$44.39 - $48.90
2% of jobs
$48.90 - $53.41
1% of jobs
$53.41 - $57.91
1% of jobs
$8
$24
$57
| Aspect | Racism | Customer Service Representative |
|---|---|---|
| Required credentials | No formal credentials needed | High school diploma or equivalent, communication skills |
| Work environment | Varies; social, community, or workplace settings | Call centers, retail, corporate offices |
| Employer and industry usage | Used in social justice, education, workplace policies | Customer-facing roles across industries |
| Common search and comparison intent | Understanding social issues, discrimination | Job roles, career info, employment opportunities |
Racism is a social issue involving prejudice and discrimination based on race, whereas a Customer Service Representative is a job role focused on assisting customers. The two are fundamentally different: racism pertains to societal attitudes and behaviors, while customer service is a professional occupation. Understanding this distinction helps clarify discussions around social justice versus employment roles.
$21 - $24/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready tostart your global career?
We areseekingto fill a Product Technical CRS III position that provides top notch customer/client support.In thisrole,you will receiveandrespond tocustomer service requests,inquiries,and problemsusing email, chat, telephone, and SMS messaging.Utilizesvarious databases to select the best processing method and explains the solution to the client to resolve the inquiry. Maintainsanaccurateand complete record of all inquiries and problems handled. Operates a personal computer, mainframe, software packages, and front-end programs related to the client.
Whatyou'llown:
Resolves escalatedclient and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues.
Enters required andadditionalrelevant information into databases while resolving customer issues achieving established goals andobjectivesfor quality and productivity measures.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience toassistin the coaching/training of less knowledgeable teammates.
Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures,complianceand association regulations through the continued participation in on-going training and reference to online manuals.
Assistsless experienced Technical Customer Service Representatives with the interpretation of association guidelines,policiesand compliance regulations.
Whatyou'llbring:
Resolvetasks in resourceful and effective ways.
Ownassignmentsfrom start to finishwithattention to detail andtimelyinitiative
Understands implications of work and makes recommendations for solutions
Proposes methods and procedures for new assignments
Theability to research issues and resolve customer inquiries
It'sa bonus if you have the following:
Six or more years relevant experience
Previouscustomer service experiencewithin the payments industry
About the team:
Our inclusive and global teams win together every day.We'reproud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, and theconnectionsare allunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes aGlobalpayer?
AGlobalpayerthinkslike a client,actslike anownerandwinsas one team.We'recurious andinnovative,always finding better ways to deliver impact. We empower each other to make decisions, andit'sour passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like aGlobalpayer.
Benefits:
Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more atGlobal Payments Benefits.
Our Culture:
At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do.
Diversity and EEO Statements:
Global Payments is an organization that stands against racism,intoleranceand injustice in all its forms - one that respects,honorsand celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Compensation:
Hourly Pay Rate: $21.00-$24.00
#LI-JS1
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.