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Queue Manager Jobs in Wichita, KS (NOW HIRING)

Patient Care Tech

Wichita, KS

$13.50 - $17.75/hr

... Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow - Complete the registration process, placing the patient under the respective scheduler book for the ...

Patient Care Tech

Andover, KS

$14.75 - $19.25/hr

... Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow - Complete the registration process, placing the patient under the respective scheduler book for the ...

Retail Customer Service Associate

Wichita, KS · On-site

$11.75 - $12.75/hr

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail ...

Member Solutions Associate

Wichita, KS · On-site

$20.49 - $30.74/hr

Manage an assigned queue(s) by ensuring timely follow-up and resolution. * Initiate contact with members via phone, text, email, and other written communication methods to discuss delinquent accounts ...

Scheduler

Wichita, KS · On-site

$15.75 - $20/hr

Our management and physician teams continue to be recognized in our communities for Excellence in ... Maintains their assigned provider or resource specific orders queue by accurately and efficiently ...

Scheduler

Wichita, KS · On-site

$18.50 - $24/hr

Our management and physician teams continue to be recognized in our communities for Excellence in ... Maintains their assigned provider or resource specific orders queue by accurately and efficiently ...

Timely and effective management of orders assigned to your challenge queue * Evaluates drug therapy orders for appropriateness of dosage, route, interval, schedule, and duration throughout patient ...

Counter Sales

Wichita, KS · On-site

$14.50 - $18.75/hr

Manages pricing, product availability, and order status via phone, email, fax, and in-person ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

Scheduler

Wichita, KS

$15.75 - $20/hr

Our management and physician teams continue to be recognized in our communities for Excellence in ... Maintains their assigned provider or resource specific orders queue by accurately and efficiently ...

Engagement Coordinator

Wichita, KS · On-site

$13.75 - $14.25/hr

Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company directives * Maintains and upholds merchandising standards within the queue-line * Adheres to ...

Part-Time Janitorial

Wichita, KS · On-site

$12 - $12.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company directives * Maintains and upholds merchandising standards within the queue-line * Adheres to ...

Part-Time Janitorial

Wichita, KS · On-site

$12 - $12.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Engagement Coordinator

Wichita, KS · On-site

$13.75 - $14.25/hr

... management Executes and adheres to Company directives Maintains and upholds merchandising standards within the queue-line Adheres to all operational, merchandise, and loss prevention policies and ...

Showing results 21-40

Queue Manager information

See Wichita, KS salary details

$11

$19

$38

How much do queue manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for queue manager in Wichita, KS is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.94 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Wichita, KS? For Queue Manager jobs in Wichita, KS, the most frequently searched job titles are:
Infographic showing various Queue Manager job openings in Wichita, KS as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,598 per year, or $19 per hour.

$13.50 - $17.75/hr

Full-time

Re-posted 8 days ago


Job description

Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
- Greet any customers or potential patients while in the front area or near the clinic
- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
- Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
- Verify the patient or responsible party's identity using a government-issued source
- Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
- Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
- Scanning all appropriate documents or alert the provider if they need to complete the scanning
- Escort the patient to the exam room and determine the patient's chief complaint
- Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
- Continue to process the patients in the waiting following appropriate clinic flow
- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
- Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
- Participate in and prepare for off-site events as needed
- Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
- If a float: Travel to designated clinics within a specified geographic area
- Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
 

QUALIFICATIONS

Minimum

High School Diploma or GED 
Basic computer skills 
Excellent administrative, communication, and organizational skill with high attention to detail
Basic math skills (i.e., counting, addition, and subtraction)
Ability to work cooperatively in a fastpaced, teambased environment
Excellent customer service, organizational, and taskmanagement skills 
Desired
Any previous experience in retail, customer service, or healthcare
Knowledge of infection control practices