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Queue Manager Jobs in Lincoln, NE (NOW HIRING)

Union Bank & Trust Company

Collector

Lincoln, NE · Hybrid

$16.25 - $21.50/hr

The Collector manages an individual collection queue of 50-100 accounts, making outbound collection calls, establishing payment arrangements with delinquent customers, documenting all conversations ...

Union Bank & Trust Company

Collector

Lincoln, NE · On-site

$16.25 - $21.50/hr

The Collector manages an individual collection queue of 50-100 accounts, making outbound collection calls, establishing payment arrangements with delinquent customers, documenting all conversations ...

DataVizion

Account Manager

Lincoln, NE · On-site

The Account Manager is the person who makes that true day after day. This is a relationship role ... queue * Build an annual technology budget for each client across the contract term, covering the ...

DataVizion

Account Manager

Lincoln, NE · On-site

The Account Manager is the person who makes that true day after day. This is a relationship role ... queue * Build an annual technology budget for each client across the contract term, covering the ...

DataVizion

Account Manager

Lincoln, NE · Hybrid

The Account Manager is the person who makes that true day after day. This is a relationship role ... queue * Build an annual technology budget for each client across the contract term, covering the ...

Travefy

Director of Client Experience

Lincoln, NE · Remote

... manage clients, design and sell stunning trips, market their brands, and run the back office ... You will also be in the queue or the training when it matters, because that is how the best leaders ...

Travefy

Director of Client Experience

Lincoln, NE · On-site

$100K - $125K/yr

... manage clients, design and sell stunning trips, market their brands, and run the back office ... You will also be in the queue or the training when it matters, because that is how the best leaders ...

Travefy

Director of Client Experience

Lincoln, NE

... manage clients, design and sell stunning trips, market their brands, and run the back office ... You will also be in the queue or the training when it matters, because that is how the best leaders ...

ALLO Fiber

Business Intake Specialist

Waverly, NE · On-site

$17.25 - $23.25/hr

Monitor and handle intake sales email queue * Oversee andmaintainthe sales database ... Excellent time management and organizational skills * High degree of organization, attention to ...

ALLO Fiber

Business Intake Specialist

Seward, NE · On-site

$16.50 - $22/hr

Monitor and handle intake sales email queue * Oversee andmaintainthe sales database ... Excellent time management and organizational skills * High degree of organization, attention to ...

ALLO Fiber

Business Intake Specialist

Lincoln, NE · On-site

$15.50 - $20.75/hr

Monitor and handle intake sales email queue * Oversee andmaintainthe sales database ... Excellent time management and organizational skills * High degree of organization, attention to ...

ALLO Fiber

Business Intake Specialist

Ashland, NE · On-site

$17 - $22.75/hr

Monitor and handle intake sales email queue * Oversee andmaintainthe sales database ... Excellent time management and organizational skills * High degree of organization, attention to ...

TJX Companies

Part Time Custodian

Lincoln, NE · On-site

$15 - $15.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

TJX Companies

Part Time Custodian

Lincoln, NE · On-site

$15 - $15.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Tjx

Apparel Coordinator

Lincoln, NE · On-site

$16 - $16.50/hr

Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company directives * Maintains and upholds merchandising standards within the queue-line * Adheres to ...

Tjx

Part Time Custodian

Lincoln, NE · On-site

$15 - $15.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

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Queue Manager information

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How much do queue manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for queue manager in Lincoln, NE is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.56 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Lincoln, NE?

For Queue Manager jobs in Lincoln, NE, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Lincoln, NE look for?

The top searched job categories for Queue Manager jobs in Lincoln, NE are:

Queue Manager jobs near you

Collector

Union Bank & Trust Company

Lincoln, NE • Hybrid

$16.25 - $21.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary: The Collector manages an individual collection queue of 50-100 accounts, making outbound collection calls, establishing payment arrangements with delinquent customers, documenting all conversations with customers and systematically following up on delinquent accounts as well as answers incoming calls as necessary.

Hours:

  • (Full-Time) Monday – Friday 10:00am – 7:00pm, alternating Saturdays

Essential Functions:

  • Manage a collection queue of approximately 50-100 delinquent accounts.
  • Make approximately 35 collection calls per day to delinquent customers. Answer incoming calls as necessary.
  • Document all conversations with delinquent customers thoroughly.
  • Provide loss mitigation options and establish acceptable payment plans with delinquent customers.
  • Process payments over the phone.
  • Perform skip tracing responsibilities.
  • Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
  • Perform other job-related duties or special projects as assigned.
  • Regular and reliable attendance is an essential function of this position.

Qualifications:

  • Previous banking or collection experience preferred.
  • Proficient in Microsoft Word, Excel and in working with other financial software.
  • Good math skills.

Preferred Talents:

  • Effective communicator and negotiator
  • Accurate and detailed
  • Organized and time efficient
  • Composed in adverse situations
  • Independent and self-motivated
  • Problem solver

Working Environment:

Primarily indoor work, moderate exposure to outdoor elements or hazards.

Light work lifting and/or carrying up to 10lbs. occasionally.

This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.