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Queue Coordinator Jobs in Sumter, SC (NOW HIRING)

Novatech

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Installation/Hardware Technician

Columbia, SC · On-site

... coordinating installations, managing order workflow, supporting service calls in the field, and ... delivery queue including serial numbers, IDs, and timelines · Prepare, stage, and configure ...

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Queue Coordinator information

See Sumter, SC salary details

$11

$20

$30

How much do queue coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for queue coordinator in Sumter, SC is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.39 per hour, depending on experience, location, and employer.

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

What job categories do people searching Queue Coordinator jobs in Sumter, SC look for?

The top searched job categories for Queue Coordinator jobs in Sumter, SC are:

Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,935 per year, or $20.2 per hour.

Installation/Hardware Technician

Novatech

Columbia, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

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Job description

Client Onboarding Associate

Role Summary

Supports delivery and onboarding operations including scheduling deliveries, coordinating installations, managing order workflow, supporting service calls in the field, and preparing and installing equipment while ensuring an exceptional customer experience.

Core Responsibilities

·        Schedule and coordinate customer deliveries and installations

·        Update and process sales orders and delivery details in system

·        Manage delivery queue including serial numbers, IDs, and timelines

·        Prepare, stage, and configure equipment for delivery

·        Perform and support on-site equipment installations and setup

·        Support service calls in the field as needed

·        Monitor backorders and resolve delivery or inventory delays

·        Maintain accurate inventory and warehouse organization

·        Process returns, RMAs, and equipment recovery

·        Ensure all documentation and system updates are complete and accurate

·        Other duties as assigned

Daily Focus

·        Schedule and confirm deliveries

·        Update install calls and assignments

·        Prepare equipment for delivery

·        Support installs and customer setups

·        Support service calls as needed

·        Resolve operational issues and escalations

Success Metrics

·        On-time delivery performance

·        Install completion rate

·        Service support responsiveness

·        Order processing cycle time

·        Inventory accuracy

·        Customer satisfaction

Qualifications

·        Experience in logistics, warehouse, or technical support roles

·        Light IT knowledge preferred

·        Strong organizational and multitasking skills

·        Customer service and communication skills

·        Technical aptitude for equipment setup, troubleshooting, and service support

·        Ability to work in a fast-paced environment

·        Ability to lift up to 100 lbs. and travel to customer sites

Company Description

Novatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.