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Quest Diagnostics Supervisor Jobs (NOW HIRING)

Hospital Service Manager has direct line of responsibility for Quest Diagnostics supervisors and staff at the client locations, to maintain relationships and communications with hospital client ...

The Supervisor will have responsibility for all activities of the function including but not ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - Bakersfield, CA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $68,640 ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - Merced, CA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $82,600 - $116 ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - Madera, CA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $68,640 - $80 ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - Sacramento, CA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $68,640 ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - San Pablo, CA, Monday to Friday, 7:30 AM to 4:30 PM Pay range: $68,640 ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

Phlebotomy Supervisor - Reno, NV, Monday to Friday, 7:30 AM to 4:30 PM Pay range: $82,600+ per year ... Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. * Where ...

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Quest Diagnostics Supervisor information

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How much do quest diagnostics supervisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for quest diagnostics supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What does a Quest Diagnostics Supervisor do?

A Quest Diagnostics Supervisor oversees daily laboratory operations, ensuring that testing and processes meet quality and regulatory standards. They manage and support laboratory staff, coordinate schedules, and handle administrative tasks like inventory and compliance documentation. Supervisors also play a key role in training new employees, resolving workflow issues, and implementing company policies. Their leadership helps ensure that lab results are accurate, timely, and safely delivered to healthcare providers and patients.

What are the key skills and qualifications needed to thrive as a Quest Diagnostics Supervisor, and why are they important?

To thrive as a Quest Diagnostics Supervisor, you need a strong background in laboratory science, supervisory experience, and a relevant degree such as a BS in Medical Technology or a related field. Familiarity with laboratory information systems (LIS), quality control protocols, and regulatory compliance (e.g., CLIA, CAP) is essential. Excellent leadership, communication, and problem-solving skills help in managing teams, resolving issues, and ensuring accurate results. These competencies are crucial for maintaining high standards of laboratory operations, regulatory compliance, and team performance.

What are some common challenges faced by a Quest Diagnostics Supervisor, and how can they be addressed?

Quest Diagnostics Supervisors often encounter challenges such as balancing administrative duties with supporting their team in a fast-paced laboratory environment. Managing workflow efficiency, ensuring compliance with quality and safety standards, and adapting to changing testing volumes are common daily hurdles. Effective supervisors address these by fostering strong communication, implementing streamlined processes, and providing ongoing training to staff. Building a collaborative team culture and proactively identifying areas for improvement also help maintain high performance and morale.

What is the difference between Quest Diagnostics Supervisor vs Medical Laboratory Technician?

AspectQuest Diagnostics SupervisorMedical Laboratory Technician
CredentialsTypically requires a bachelor's degree in medical technology or related field, and supervisory certificationRequires an associate degree in medical laboratory technology and certification (e.g., ASCP)
Work EnvironmentOversees laboratory operations, manages staff, ensures quality controlPerforms laboratory tests, prepares specimens, and reports results
Industry UsageCommonly employed in clinical labs, hospitals, and diagnostic centersPrimarily found in hospital labs, diagnostic labs, and clinics

The Quest Diagnostics Supervisor oversees laboratory operations and staff, requiring leadership skills and supervisory credentials. In contrast, the Medical Laboratory Technician focuses on performing tests and preparing specimens, requiring technical certification. Both roles are essential in diagnostic labs but differ in responsibilities and qualifications.

More about Quest Diagnostics Supervisor jobs
What cities are hiring for Quest Diagnostics Supervisor jobs? Cities with the most Quest Diagnostics Supervisor job openings:
What states have the most Quest Diagnostics Supervisor jobs? States with the most job openings for Quest Diagnostics Supervisor jobs include:
What job categories do people searching Quest Diagnostics Supervisor jobs look for? The top searched job categories for Quest Diagnostics Supervisor jobs are:
Infographic showing various Quest Diagnostics Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.
Specimen Technician - Hospital

Specimen Technician - Hospital

Quest Diagnostics

Concord, MA • On-site

$17.76/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories


Job description


Specimen Technician - Hospital - Holyoke, MA, Wednesday to Friday, 8:00 AM to 8:00 PM
Pay range: $21.09 - $23.09 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

The Hospital Specimen Preparation Technician (HSPT) is responsible for daily preparation of patient specimens from hospital clients. The HSPT must demonstrate a mastery of all functions of specimen preparation for submission to multiple Quest Diagnostics facilities, as well as Rapid Response Laboratories (RRL). The HSPT works with minimal direction. Additionally, since many changes do occur from day to day, great flexibility on the part of the HSPT is required. The majority of HSPT work is on the day shift, but flexibility is required for weekends, holidays, on-call, and overtime based on client requirements.
Responsibilities
  • Responsible for preparation of patient specimens for hospital clients and pick up by couriers.
  • Responsible for positive daily client interactions representing Quest Diagnostics to the customer (face-to-face and/or telephone).
  • Prepares and arranges all stat testing needs, researches pending results, alerts Hospital IT to communication failures, accepts and troubleshoots incoming calls to the Hospital Lab from Quest Diagnostics facilities.
  • Demonstrates excellent proficiency in test ordering policies, procedures, specimen requirements for test ordering, sample preparation,Care 360 and compliance/legal requirements.
  • Troubleshoots and problem solves client issues related to area of responsibility.
  • Communicates and collaborates effectively with the Hospital Lab Manager, as well as the Quest Diagnostics sales team and other functions in the organization.
  • Relays client concerns to Quest Diagnostics supervisor and sales. Participates in sales/operations review of account.
  • Communicates information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff, such as phlebotomy, outpatient draw centers, laboratory managers, department supervisors, Hospital IT Analysts, physicians, nurses, and pathologists.
  • Develops understanding of the company processes, as well as the client expectations.
  • Develops understanding of the compliance policies related to test ordering.
  • Researches test ordering information on translation tables, computer systems, and the directory of services.
  • Understands the complex relationship between test(s) ordered and specimen received.
  • Completes all required written documentation, legibly and within the assigned timeframe
  • Performs other duties as assigned.

Qualifications
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Preferred Work Experience:
  • Medical background which includes medical terminology applicable to a clinical laboratory.
  • Previous laboratory, customer service or hospital experience

Skills:
The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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