Quality Program Manager Jobs in Leander, TX (NOW HIRING)

Job Summary:
Lumen Solutions Group Inc. is seeking a Senior Program Manager to serve as a critical liaison between IT leadership and project sponsors, focusing on developing a data analytics program for Health and Human Services. The role involves managing communications across teams, overseeing multiple analytics projects, and ensuring adherence to agency reporting standards while promoting a data-driven culture.
Responsibilities:
• Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously.
• Lead as technical program manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
• Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
• Act as a primary point of contact for program staff with data needs for federal, state, and internal reporting.
• Explain project findings and data limitations in simple, non-technical language to agency leadership and program staff.
• Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.
• Develop a library of standardized prompts and query templates for common reporting needs.
• Ensure project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
• Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
• Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
• Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.
• Champion data literacy across the organization by planning and staffing AI training teams.
• Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.
• Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
• Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
• Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.
Qualifications:
Required:
• 8 Years Required Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation.
• 8 Years Required Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels.
• 8 Years Required Experience in complex data programs as a senior project manager and/or data liaison role.
• 8 Years Required Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting.
• 8 Years Required Excellent communication, presentation, and interpersonal skills.
• 8 Years Required Experience with presentation and design tools such as PowerPoint and Visio.
Preferred:
• 5 Years Preferred Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
• 5 Years Preferred Experience with Business Intelligence/Data Warehouse
• 5 Years Preferred Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
• 5 Years Preferred Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements.
• 5 Years Preferred Experience with data governance and data quality principles
• 5 Years Preferred Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
• 5 Years Preferred Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
• 5 Years Preferred Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
• 3 Years Preferred Experience leading a performance management and analytics initiative at a State of Texas agency
• 2 Years Preferred Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.
• 2 Years Preferred Experience training and mentoring staff with varying levels of data literacy.
• 2 Years Preferred Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP)
• 2 Years Preferred Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds
• 1 Year Preferred Experience applying responsible AI practices and compliance with agency standards.
Company:
Lumen Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Virginia, USA. Founded in 1998, the company is headquartered in Sterling, USA, with a team of 51-200 employees. The company is currently Growth Stage.