The Worldwide Quality Program Manager will be a key driver of quality improvement initiatives within the Apple Retail Customer Care network. You will analyze and translate business trends and ...
The Worldwide Quality Program Manager will be a key driver of quality improvement initiatives within the Apple Retail Customer Care network. You will analyze and translate business trends and ...
The Worldwide Quality Program Manager will be a key driver of quality improvement initiatives within the Apple Retail Customer Care network. You will analyze and translate business trends and ...
The Worldwide Quality Program Manager will be a key driver of quality improvement initiatives within the Apple Retail Customer Care network. You will analyze and translate business trends and ...
The Program Manager - Quality Assurance will Leads end-to-end quality execution and program governance for large scale software development programs. This is a hands-on, execution-focused role that ...
The Program Manager - Quality Assurance will Leads end-to-end quality execution and program governance for large scale software development programs. This is a hands-on, execution-focused role that ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...
Program Manager
Austin, TX · On-site
The Program Manager serves as the primary contract representative responsible for the overall ... Ensure contract deliverables are completed on schedule and meet NOAA quality standards.
Quick apply
Program Manager
Austin, TX · On-site
The Program Manager serves as the primary contract representative responsible for the overall ... Ensure contract deliverables are completed on schedule and meet NOAA quality standards.
The Program Manager develops detailed budgets and schedules used by the team to understand the cost, scope and timeframe of the project giving the team direction for producing quality outputs ...
The Program Manager develops detailed budgets and schedules used by the team to understand the cost, scope and timeframe of the project giving the team direction for producing quality outputs ...
Program Manager
Austin, TX · On-site
The Program Manager develops detailed budgets and schedules used by the team to understand the cost, scope and timeframe of the project giving the team direction for producing quality outputs ...
Program Manager
Austin, TX · On-site
The Program Manager develops detailed budgets and schedules used by the team to understand the cost, scope and timeframe of the project giving the team direction for producing quality outputs ...
ID1 Principal Program Manager
Austin, TX · On-site
Responsible for driving the ID1 quality programs including Materials Quality and fab readiness, TD and HVM Co-Location quality and risk management, DRAM component and Systems qualifications, Audit ...
ID1 Principal Program Manager
Austin, TX · On-site
Responsible for driving the ID1 quality programs including Materials Quality and fab readiness, TD and HVM Co-Location quality and risk management, DRAM component and Systems qualifications, Audit ...
Responsible for driving the ID1 quality programs including Materials Quality and fab readiness, TD and HVM Co-Location quality and risk management, DRAM component and Systems qualifications, Audit ...
Responsible for driving the ID1 quality programs including Materials Quality and fab readiness, TD and HVM Co-Location quality and risk management, DRAM component and Systems qualifications, Audit ...
Program Manager
Austin, TX · Hybrid
Manage NPI programs from initiation through delivery, ensuring operational readiness and quality outcomes. * Cross-Functional Collaboration: Collaborate with various teams within the company ...
Program Manager
Austin, TX · Hybrid
Manage NPI programs from initiation through delivery, ensuring operational readiness and quality outcomes. * Cross-Functional Collaboration: Collaborate with various teams within the company ...
Program Manager
Austin, TX · Hybrid
Manage NPI programs from initiation through delivery, ensuring operational readiness and quality outcomes. * Cross-Functional Collaboration: Collaborate with various teams within the company ...
Program Manager
Austin, TX · Hybrid
Manage NPI programs from initiation through delivery, ensuring operational readiness and quality outcomes. * Cross-Functional Collaboration: Collaborate with various teams within the company ...
Program Manager
Austin, TX · On-site
$70/hr
Proven experience managing executive-level programs or advisory boards. * Experience working in ... quality, and consistency in every hire.
Quick apply
Program Manager
Austin, TX · On-site
$70/hr
Proven experience managing executive-level programs or advisory boards. * Experience working in ... quality, and consistency in every hire.
In doing so, we are also dedicated to providing high-quality, accessible, and affordable ... The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and ...
In doing so, we are also dedicated to providing high-quality, accessible, and affordable ... The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and ...
In doing so, we are also dedicated to providing high-quality, accessible, and affordable ... The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and ...
In doing so, we are also dedicated to providing high-quality, accessible, and affordable ... The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and ...
Program Manager
Austin, TX · On-site
... quality and the required business metrics. * Reviews program proposal or plan to resolve time frame ... Manage the coordination of product life cycle activities with P&L and customer satisfaction also ...
Program Manager
Austin, TX · On-site
... quality and the required business metrics. * Reviews program proposal or plan to resolve time frame ... Manage the coordination of product life cycle activities with P&L and customer satisfaction also ...
Manage Programs from Concept to Completion Guide programs through the full lifecycle--from early planning and proposal development to implementation--ensuring smooth execution and a high-quality ...
Manage Programs from Concept to Completion Guide programs through the full lifecycle--from early planning and proposal development to implementation--ensuring smooth execution and a high-quality ...
Program Manager (Belgium)
Austin, TX · On-site
Ensure compliance with NATO-aligned frameworks, QA/QC systems, and ISO-based processes * Drive ... program or portfolio management within defense, government, or international organizations
Program Manager (Belgium)
Austin, TX · On-site
Ensure compliance with NATO-aligned frameworks, QA/QC systems, and ISO-based processes * Drive ... program or portfolio management within defense, government, or international organizations
Own the Quality Program governance, infrastructure, performance management, and escalation model (e.g., Quality Program activities, controls, metrics, and decision cadences), ensuring execution is ...
Own the Quality Program governance, infrastructure, performance management, and escalation model (e.g., Quality Program activities, controls, metrics, and decision cadences), ensuring execution is ...
Debug Program Manager
Austin, TX · On-site
$142K/yr
The Debug Program Manager plays a critical role in ensuring customer success, product quality, and large-scale deployment confidence through disciplined, end-to-end debug execution. This is a high ...
Debug Program Manager
Austin, TX · On-site
$142K/yr
The Debug Program Manager plays a critical role in ensuring customer success, product quality, and large-scale deployment confidence through disciplined, end-to-end debug execution. This is a high ...
Job Overview As an L4 Program Manager for Hub Delivery, you will support delivery operations, monitor hub performance metrics, and ensure quality standards are met across delivery networks. You will ...
Job Overview As an L4 Program Manager for Hub Delivery, you will support delivery operations, monitor hub performance metrics, and ensure quality standards are met across delivery networks. You will ...
Quality Program Manager information
See Leander, TX salary details
$22.9K - $34.6K
12% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$34.6K - $46.2K
20% of jobs
$46.2K - $57.9K
14% of jobs
The median wage is $61.7K / yr.
$57.9K - $69.5K
13% of jobs
$69.5K - $81.1K
9% of jobs
$81.1K - $92.8K
5% of jobs
$100K is the 75th percentile. Wages above this are outliers.
$92.8K - $104.4K
4% of jobs
$104.4K - $116.1K
4% of jobs
$116.1K - $127.7K
2% of jobs
$127.7K - $139.3K
0% of jobs
$139.3K - $151K
17% of jobs
$22.9K
$82.3K
$151K
How much do quality program manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Quality Program Manager, and why are they important?
What does a Quality Program Manager do?
How does a Quality Program Manager typically collaborate with cross-functional teams to implement quality initiatives?

Full-time
Posted 14 days ago
Apple rating
8.1
Based on 661 frontline employees who took The Breakroom Quiz
6th of 30 rated technology retailers
Job description
As a Worldwide Quality Program Manager, you drive continuous improvement across Apple's Retail Customer Care network by connecting quality data to coaching strategy and Specialist performance. You partner cross-functionally with global and regional teams to ensure consistency in how quality is measured, acted on, and improved at scale.
7+ years of experience in a quality assurance or program management role within a contact center or customer service environment.Proven ability to collaborate effectively with cross-functional and global/virtual teams, fostering a positive and productive work environment.Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Excellent communication and presentation skills (written and verbal), with the ability to clearly communicate complex information to diverse audiences, including stakeholders at various levels.Strong critical thinking and problem-solving skills, with a demonstrated ability to identify root causes and develop effective solutions.Experience interpreting data to influence stakeholders.Proven track record in transactional quality assurance, utilizing methodologies like call scoring and audits, with knowledge of quality management frameworks (COPC, Six Sigma).Strong data visualization skills, with experience using tools like Tableau to identify trends and draw actionable conclusions.Proven ability to manage multiple projects concurrently, prioritize effectively, and consistently meet deadlines in a fast-paced environment. Demonstrated commitment to delivering exceptional customer experiences and maintaining strict confidentiality.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976