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Quality Process Improvement Manager Jobs in Rochester, MI

Stellantis

Quality Process Auditor

Auburn Hills, MI · On-site

The Quality Management System (QMS) department creates, supports, and oversees the company's global quality processes that affect both the product and the customer experience. The QMS applies to all ...

Stellantis

Quality Process Auditor

Auburn Hills, MI

The Quality Management System (QMS) department creates, supports, and oversees the company's global quality processes that affect both the product and the customer experience. The QMS applies to all ...

Midland Credit Management

Be Seen First

Process Quality Specialist

Troy, MI · On-site

$40K - $52K/yr

This role is also responsible for identifying and documenting opportunities for improvement within ... Desire to learn or strengthen skills in project or process management * Ability to handle ...

Stellantis

OTA Quality Process Expert

Auburn Hills, MI · On-site

As an expert of the OTA Quality Management team in Quality, you will be responsible for defining and executing a robust and rigorous quality governance process, providing leadership and direction to ...

Stellantis

Serial Life Quality Manager

Auburn Hills, MI · On-site

Contribute to quality survey things gone wrong (TGW) improvement plan; * Assist engineers on vehicle issue diagnosis and root cause analysis; * Lead issue management and resolution process in precise ...

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All JobsQuality Process Improvement JobsQuality Process Improvement Manager JobsQuality Process Improvement Manager Jobs in Rochester, MI

Quality Process Improvement Manager information

See Rochester, MI salary details

$41.9K

$94.7K

$138.1K

How much do quality process improvement manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for quality process improvement manager in Rochester, MI is $94,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Quality Process Improvement Manager, and why are they important?

To thrive as a Quality Process Improvement Manager, you need expertise in process analysis, project management, and quality assurance, often supported by a degree in engineering, business, or a related field. Familiarity with Lean, Six Sigma methodologies, and tools such as statistical analysis software or quality management systems is typically required, with certifications like Six Sigma Green or Black Belt being advantageous. Strong leadership, problem-solving, and communication skills enable you to drive change and motivate cross-functional teams. These competencies are vital for identifying inefficiencies, implementing effective solutions, and fostering a culture of continuous improvement within an organization.

What is the difference between Quality Process Improvement Manager vs Quality Analyst?

AspectQuality Process Improvement ManagerQuality Analyst
CertificationsSix Sigma, Lean, CQEISO, Six Sigma Green Belt
Work EnvironmentLeadership, cross-departmental projectsData analysis, testing, inspection
Industry UsageManufacturing, healthcare, techManufacturing, software, healthcare

The Quality Process Improvement Manager focuses on leading initiatives to enhance processes and efficiency across departments, often requiring project management skills and strategic planning. In contrast, the Quality Analyst primarily conducts data analysis and inspections to ensure product or service quality. Both roles are vital in quality management but differ in scope, responsibilities, and focus areas.

What does a Quality Process Improvement Manager do?

A Quality Process Improvement Manager is responsible for analyzing existing business processes and identifying opportunities to enhance efficiency, quality, and productivity. They use methodologies such as Six Sigma, Lean, or Total Quality Management to design and implement improvements across various departments. Their role often involves collaborating with teams, monitoring key performance indicators, and ensuring compliance with industry standards to maintain high levels of quality and customer satisfaction.

What are some common challenges faced by Quality Process Improvement Managers when implementing new processes, and how can they be addressed?

Quality Process Improvement Managers often encounter resistance to change from staff, difficulty in aligning cross-functional teams, and challenges in quantifying the impact of new processes. Addressing these challenges involves clear communication about the benefits of proposed changes, involving key stakeholders early in the process, and utilizing data-driven metrics to track progress. Building strong relationships across departments and fostering a culture of continuous improvement can also smooth the transition and ensure long-term success.
What job categories do people searching Quality Process Improvement Manager jobs in Rochester, MI look for? The top searched job categories for Quality Process Improvement Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Quality Process Improvement Manager jobs? Cities near Rochester, MI with the most Quality Process Improvement Manager job openings:
Quality Process Improvement Manager jobs near you
Retail Process Improvement Manager

Retail Process Improvement Manager

Stellantis

Auburn Hills, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

15th of 44 rated automakers

Job description

The Retail Process Improvement Manager and the area sales managers within an assigned Business Center. This role translates the diagnostic outputs, root cause findings, and intervention playbooks produced centrally into BC and dealer-specific context — working directly with ASMs to ensure they understand what the data is telling them, what action it calls for, and how to have the right conversation with their dealers. The Field Coach does not manage dealers directly. They build ASM capability and accountability — ensuring the right conversations happen at the dealer level with the right frequency, quality, and follow-through. Six Field Coaches are deployed nationally, one per Business Center. 

Key Responsibilities: 

ASM Coaching & Enablement 

  • Work directly with area sales managers within the assigned BC to translate dealer performance analytics outputs into dealer-specific intervention plans 
  • Coach ASMs on how to use diagnostic outputs, scorecards, and playbooks in dealer conversations — building their capability over time rather than creating permanent dependency on the central team 
  • Establish and maintain a consistent ASM performance cadence within the BC — weekly coaching sessions, dealer review meetings, and accountability check-ins 
  • Identify ASMs who require additional coaching or accountability intervention and escalate to the Senior Field Intervention Lead 

 Dealer Intervention Execution 

  • Support ASMs in the preparation and delivery of dealer-specific intervention plans for assigned priority dealers within the BC 
  • Attend dealer meetings with ASMs for the highest-priority cases — providing coaching in the moment and ensuring the intervention plan is presented credibly and specifically 
  • Track dealer-level progress against agreed actions within the BC and maintain visibility on which dealers are responding and which are not 

 Feedback & Field Intelligence 

  • Serve as the primary field intelligence source for the Dealer Performance Analytics team — providing structured feedback on what is working, what is not landing with ASMs or dealers, and what market context the data may be missing 
  • Share BC-level best practices and successful intervention approaches with the broader Field Coach team for incorporation into playbook updates 
  • Flag dealer-level issues that require OEM-side action — inventory, allocation, incentives, or T3 marketing — and route them to the appropriate workstream rather than treating them as dealer accountability issues 

 Reporting & Governance 

  • Maintain accurate tracking of ASM activity, dealer engagement, and intervention progress within the BC 
  • Participate in the regular Dealer Performance governance cadence — BC-level reviews, program-wide check-ins, and SLT reporting inputs 
  • Ensure BC VP visibility on dealer performance status, priority interventions, and escalation cases within the BC 

Candidate must reside within the Great Lakes Business Center

Basic Qualifications:

  • Bachelors Degree Required
  • Former dealer operator, general manager, or senior dealer-facing field role — with firsthand understanding of how a dealership operates and what changes dealer behavior 
  • 10+ years in automotive retail, field sales, or dealer consulting — with demonstrated ability to influence dealer principals and GSMs 
  • Strong coaching instincts — patient, direct, and capable of building skill in others rather than doing the work for them 
  • Comfortable translating data outputs and analytical frameworks into practical, dealer-specific conversations without requiring analytical expertise 
  • High dealer and ASM credibility — this role only works if the people it is coaching respect the perspective it brings 
  • Execution-oriented with strong organizational skills — managing a portfolio of active dealer cases and ASM coaching relationships simultaneously 
  • Willingness to travel extensively within the assigned BC 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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