Quality Performance Manager Jobs in Edison, NJ (NOW HIRING)

Location: #LI-Hybrid

The Insights and Analytics team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision‑making. Reporting into the Director, NS (Neuroscience) Business Performance Lead, the AD, Business Performance is crucial in monitoring and tracking business performance for their brand. The AD, Business Performance plays a pivotal role in driving strategic insights and fostering systematic, data‑driven decision‑making to enhance business outcomes. By evaluating performance trends, the AD, Business Performance provides insights to business stakeholders to inform brand strategy. In addition to performance evaluation, the AD, Business Performance will proactively and systematically identify risks and opportunities, provide leadership with a comprehensive view of key performance indicators and ensure that required strategies can be formed and implemented for the brand in alignment with Novartis strategic objectives. The AD, Business Performance will work particularly closely with the Forecasting, Decision Science, Data Science and Functional Excellence Reporting teams, ensuring accurate business performance information is disseminated to all relevant stakeholders.

This position will be located at East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/or international).

• Implement US Brand Performance Vigilance processes to measure and track core metrics for brand performance covering all patient, customer, and competitive metrics such as Rx, share, claims, etc.
• Works toward a clear and consistent view of brand business performance, with easy‑to‑understand data visualization enabling continuous progress monitoring, gap anticipation, course correction with data‑driven hypothesis generation.
• Implement requirements for the content and format of the report summarizing performance status at the brand level.
• Collaborates closely with the Data Ops, Functional Excellence and Reporting team, ensuring the data‑to‑analysis‑to‑reporting pipeline is optimized.
• Investigate performance data anomalies with Data Ops End‑to‑End Quality Assurance to ensure data variance is not interpreted as performance signal.
• Proactively monitor external customer threats & opportunities including account performance at key accounts across the US at the brand level.
• Implement standardized excellence practices across the IDS reporting ecosystem.
• Implement consistent set of brand performance metrics & decomposition creating a shared base of understanding of what is happening.
• Implement AI / ML models to improve 1st level of performance diagnosis in partnership with AI / Data Science team.
• Represent Business Performance for their brand in the new POD way of working bringing the best of I & A capabilities together.
• Articulate a clear narrative for business performance grounded in data and insights, considering current strategy and how it should evolve, owned by the IDS Illuminator as part of the IDS POD.
• Proactive tracking of competitive threats & opportunities.

Novartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry, with a strong understanding of market dynamics and regulatory environments. With a proven track record in business performance management, strategic planning, or a similar role, the person should demonstrate the ability to drive business outcomes through data‑driven insights. The candidate should excel in bridging the gap between functional and business teams, fostering clear communication and understanding, while engaging with and influencing senior leadership and other key stakeholders to drive strategic initiatives and performance improvements.

• A Bachelor's degree in Business Administration, Finance, Economics, or a related field; an MBA or advanced degree is preferred.
• Minimum 6+ years of experience in business performance management, strategic planning, or a similar role within the pharmaceutical or healthcare industry.
• Commitment to driving and enabling data‑driven decision‑making throughout all levels of the organization.
• Exceptional business acumen, paired with a deep understanding of business dynamics in the context of the pharmaceutical industry.
• Experience in managing multiple projects simultaneously, ensuring timely delivery and alignment with business goals.
• Experience in managing relationships with key stakeholders, including senior leadership and external partners.
• Ability to work effectively with cross‑functional teams and drive strategic initiatives.
• Excellent verbal and written communication skills to articulate and present business problems and solutions to key stakeholders persuasively.
• Strong analytical and problem‑solving skills with the ability to interpret complex data and generate actionable insights.
• Proficiency in data analysis tools and software, such as Excel, SQL, Python, R or similar business intelligence platforms.
• Demonstrated strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment.
• Ability to thrive in a fast‑paced, dynamic environment and adapt to changing business needs and priorities.

The salary for this position is expected to range between $145,600.00 and $270,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to us.reasonableaccommodations@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

$145,600.00 - $270,400.00

Agility, Cross‑Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model.