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Quality Performance Manager Jobs in Dover, NJ (NOW HIRING)

Humanscale

Site Quality Manager

Piscataway, NJ · On-site

Manage the performance of the team through key performance metrics. Develop team to continuously improve performance and results * Design, develop, and implement quality control training programs

Humanscale

Site Quality Manager

Piscataway, NJ · On-site

Manage the performance of the team through key performance metrics. Develop team to continuously improve performance and results * Design, develop, and implement quality control training programs

Humanscale

Site Quality Manager

Piscataway, NJ

Manage the performance of the team through key performance metrics. Develop team to continuously improve performance and results * Design, develop, and implement quality control training programs

PIM BRANDS LLC

Assistant Manager, Quality Control

NJ · On-site

$66K - $72K/yr

Monitors and advises on the performance of the quality management system. Submits data and prepares reports on quality performance measured against established specifications. Collaborates with ...

Jj

Sr. Mgr., Quality & Regulatory Finance

Raritan, NJ · On-site

The Sr. Manager, Quality & Regulatory Finance serves as a strategic finance partner to the Quality ... Develop and monitor key financial metrics and dashboards to assess performance, identify trends ...

Ghostwerks LLC

Quality Engineer

Dover, NJ

$73K - $95K/yr

... performance, safety, reliability, and design requirements throughout the product lifecycle. Key ... Ability to manage multiple tasks and support work in a deadline-driven environment * Familiarity ...

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Quality Performance Manager information

See Dover, NJ salary details

$24.6K

$88.3K

$161.9K

How much do quality performance manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for quality performance manager in Dover, NJ is $88,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $139,300.00 per year, depending on experience, location, and employer.

What does a quality performance manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are some common challenges faced by quality performance managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What are the key skills and qualifications needed to thrive as a quality performance manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What job categories do people searching Quality Performance Manager jobs in Dover, NJ look for?

The top searched job categories for Quality Performance Manager jobs in Dover, NJ are:

What cities near Dover, NJ are hiring for Quality Performance Manager jobs?

Cities near Dover, NJ with the most Quality Performance Manager job openings:

Infographic showing various Quality Performance Manager job openings in Dover, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $88,275 per year, or $42.4 per hour.

Attendance Performance Manager

Newark, NJ • On-site

Worldwide Flight Services
Transportation and Warehousing • 10K+ employees
Learn more about Worldwide Flight Servicesexternal

Full-time

Medical, Retirement

Posted 28 days ago

Key responsibilities

  • Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage.

  • Administer the organization's attendance point system and ensure consistent updates.

  • Enforce attendance policies and disciplinary actions, including issuing and tracking corrective measures.

Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

About WFS
Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Attendance Performance Manager is responsible for overseeing and managing employee attendance compliance, including tracking attendance records, administering attendance point systems, and ensuring consistent and fair application of disciplinary actions. This role plays a critical part in maintaining workforce accountability, supporting operational efficiency, and ensuring adherence to company policies and legal requirements.
Responsibilities
Attendance Management
  • Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.
  • Administer the organization's attendance point system, ensuring timely and consistent updates
  • Monitor attendance trends and identify patterns of concern or policy violations
  • Partner with HR and leadership to address attendance issues proactively
  • Develop attendance incentive programs to encourage positive attendance behaviors

Disciplinary Administration
  • Enforce company attendance and conduct policies through consistent disciplinary actions
  • Issue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measures
  • Ensure disciplinary actions are documented accurately and in accordance with company policies and employment laws
  • Obtain approval from Human Resources on appropriate disciplinary procedures for attendance incidents.

Policy Compliance & Process Oversight
  • Ensure adherence to company policies, labor laws, and regulatory requirements related to attendance and discipline
  • Conduct audits of attendance records and disciplinary actions for accuracy and consistency
  • Partner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.
  • Ensure employees on the job injuries (OJI) are coded appropriately in system.

Reporting & Analysis
  • Create attendance tracking methods to monitor next steps in attendance disciplinary measures
  • Generate regular reports on attendance metrics, point system status, and disciplinary actions
  • Analyze data to identify trends, risks, and opportunities for improvement
  • Provide recommendations to leadership to improve attendance management and employee accountability

Employee & Manager Support
  • Serve as a subject matter expert for attendance policies and disciplinary procedures
  • Train supervisors and managers on attendance tracking systems and disciplinary processes
  • Address employee inquiries regarding attendance, points, and corrective actions
  • Collaboration with HR on escalated employee relations issues

Minimum Requirements
  • Minimum three (3) years of experience in Operations, workforce management and/or human resources
  • Proficiency in HRIS, AOD, timekeeping, or workforce management systems
  • Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook)
  • Excellent organizational and record-keeping skills for review and storage of employee attendance files and compliance tracking.
  • High attention to detail and accuracy
  • Strong analytical and reporting skills
  • Experience managing attendance systems and employee discipline processes preferred
  • Three (3) years in Union environment preferred

Preferred Skills
Responsibilities Con:
  • Partner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.
  • Ensure employees on the job injuries (OJI) are coded appropriately in system.
  • Serve as a subject matter expert for attendance policies and disciplinary procedures
  • Train supervisors and managers on attendance tracking systems and disciplinary processes
  • Address employee inquiries regarding attendance, points, and corrective actions
  • Collaboration with HR on escalated employee relations issues

Physical Requirements/Working Conditions
This role requires the ability to remain in a stationary position for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

What Worldwide Flight Services employees say

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