ZipRecruiter

Log In

1

Quality Performance Manager Jobs in Detroit, MI (NOW HIRING)

SER Metro-Detroit

Data Performance Manager

Detroit, MI · On-site

Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION ... Works with data teams to implement and improve techniques for quality data collection to ensure ...

SER Metro-Detroit

Data Performance Manager

Detroit, MI · On-site

Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION ... Works with data teams to implement and improve techniques for quality data collection to ensure ...

Team Velocity

Website Performance Manager

Detroit, MI · On-site

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Personal qualities and style requirements include possessing high energy, enthusiasm, resilience ...

Team Velocity

Website Performance Manager

Detroit, MI · Remote

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Personal qualities and style requirements include possessing high energy, enthusiasm, resilience ...

fng

Quality Manager

Allen Park, MI

Manage supplier performance metrics and scorecards * Oversee APQP and PPAP activities for ... Lead warranty quality activities related to automotive lighting products * Establish warranty ...

fng

Quality Manager

Allen Park, MI

Manage supplier performance metrics and scorecards * Oversee APQP and PPAP activities for ... Lead warranty quality activities related to automotive lighting products * Establish warranty ...

Flex-N-Gate

Quality Manager

Allen Park, MI · On-site

Manage supplier performance metrics and scorecards * Oversee APQP and PPAP activities for ... Lead warranty quality activities related to automotive lighting products * Establish warranty ...

fng

Quality Manager

Allen Park, MI · On-site

Manage supplier performance metrics and scorecards * Oversee APQP and PPAP activities for ... Lead warranty quality activities related to automotive lighting products * Establish warranty ...

next page

Showing results 1-20

All JobsQuality Performance JobsQuality Performance Manager JobsQuality Performance Manager Jobs in Detroit, MI

Quality Performance Manager information

See Detroit, MI salary details

$23.8K

$85.3K

$156.4K

How much do quality performance manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for quality performance manager in Detroit, MI is $85,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $134,600.00 per year, depending on experience, location, and employer.

What does a quality performance manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are some common challenges faced by quality performance managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What are the key skills and qualifications needed to thrive as a quality performance manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What are popular job titles related to Quality Performance Manager jobs in Detroit, MI?

For Quality Performance Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Quality Performance Manager jobs in Detroit, MI look for?

The top searched job categories for Quality Performance Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Quality Performance Manager jobs?

Cities near Detroit, MI with the most Quality Performance Manager job openings:

Quality Performance Manager jobs near you

Data Performance Manager

SER Metro-Detroit

Detroit, MI • On-site

Full-time

Re-posted 8 days ago

Job description

JOB TITLE: Data Performance Manager

DIVISION: Adult & Youth Services

DEPARTMENT: Data Management 

LOCATION: 9301 Michigan Avenue (Southwest)

REPORTS TO: Sr. Assistant Vice President – Adult Services & Regional Director

FLSA STATUS: Exempt/Salaried 

CLASSIFICATION: Full-Time Regular 

APPROVED DATE: 2/17/2023

JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions.


ESSENTIAL DUTIES & RESPONSIBILITIES:

  1. Adheres to the SER mission.
  2. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance.
  3. Assists with systems migration and integration of data into SER systems.
  4. Acts as the liaison between SER third-party contractors and funding sources.
  5. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics.
  6. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators.
  7. Generates performance data reports based on the organization’s needs. 
  8. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity.
  9. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes.
  10. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies.
  11. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes.
  12. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive).
  13. Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary.
  14. Contributes to the team effort by performing other duties as assigned.

SUPERVISORY RESPONSIBILITIES: YES


JOB QUALIFICATIONS:

  1. Bachelor’s degree and a minimum of 4 years’ experience in data management/management information systems (MIS). 
  2. Analytical ability to identify and resolve data/system errors and upgrades. 
  3. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms.
  4. Ability to sit for long periods at a computer terminal.
  5. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail.
  6. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. 
  7. Valid Michigan driver’s license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. 


PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Apply