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Quality Operations Specialist Jobs (NOW HIRING)

The Software Quality Operations (SWQOPS) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation ...

The Software Quality Operations (SWQOPS) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation ...

Why this role The Quality Operations Specialist I will provide hands‑on QA support for day‑to‑day GMP operations across manufacturing, packaging, QC testing, materials, equipment, and ...

Overview PPL Quality Operations Specialists are responsible for development and implementation of Quality activities within the area of Quality Assessments, Quality Surveillance, Non-conformances ...

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Quality Operations Specialist I Location: Irvine, CA , 92618 Duration: 12 Months Pay rate: $25/hr. - $35/hr. on w2 Major Accountabilities: * Review and investigate assigned technical and clinical ...

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How much do quality operations specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for quality operations specialist in the United States is $34.43, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $40.62 per hour, depending on experience, location, and employer.

What does a quality operations specialist do?

A Quality Operations Specialist is responsible for ensuring that products or services meet established standards of quality, including reliability, usability, and performance. They typically monitor production processes, conduct inspections, and work closely with other departments to resolve quality issues. Their role often involves reviewing documentation, analyzing data, and implementing quality improvement initiatives. Quality Operations Specialists play a crucial part in maintaining compliance with industry regulations and company policies.

What are the key skills and qualifications needed to thrive as a quality operations specialist?

To thrive as a Quality Operations Specialist, you need a strong background in quality assurance, process improvement, and data analysis, often supported by a degree in science, engineering, or a related field. Familiarity with quality management systems (QMS), ISO standards, and tools like Six Sigma, as well as proficiency with data analysis software, is typically required. Attention to detail, problem-solving abilities, and effective communication skills help you excel in working cross-functionally and managing compliance issues. These skills are crucial to ensure consistent product quality, regulatory compliance, and continuous operational improvement within an organization.

How does a quality operations specialist typically collaborate with other departments to ensure compliance and product quality?

As a Quality Operations Specialist, you will often work closely with teams such as manufacturing, supply chain, and regulatory affairs. Collaboration involves reviewing production processes, conducting audits, and ensuring that all procedures align with company and industry standards. Regular cross-functional meetings and clear communication are key to identifying issues early and implementing corrective actions. Building effective relationships with other departments helps streamline quality improvements and maintain compliance, making teamwork an essential part of the role.

Is a Quality Operations Specialist an entry-level job?

A Quality Operations Specialist role is often considered mid-level, requiring some experience in quality management, process improvement, or related fields. Entry-level positions may be available but typically require less experience and may focus on supporting quality teams or learning industry standards like ISO or Six Sigma. Certifications and familiarity with quality tools can enhance prospects for advancement in this role.

What degree do you need to be a quality operations specialist?

A quality operations specialist typically needs at least a bachelor's degree in fields such as quality assurance, engineering, manufacturing, or a related discipline. Relevant skills include knowledge of quality management systems and tools like Six Sigma or ISO standards, and some roles may prefer or require certifications in quality management. Educational background and certifications can vary depending on the industry and company requirements.

What are the most commonly searched types of Quality Operations Specialist jobs?

The most popular types of Quality Operations Specialist jobs are:

What states have the most Quality Operations Specialist jobs?

States with the most job openings for Quality Operations Specialist jobs include:

What are popular job titles related to Quality Operations Specialist jobs?

For Quality Operations Specialist jobs, the most frequently searched job titles are:

Infographic showing various Quality Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $71,616 per year, or $34.4 per hour.

Software Quality Operations Specialist

Remote

Waymo
Internet and IT • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Software Quality Operations (SWQOPS) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.
Waymo is experiencing unprecedented growth, rapidly expanding into new cities and launching new vehicle platforms. SWQOps, particularly our TechnicalSpecialists, are critical to this expansion, enabling us to scale safely and efficiently.
Why this team is Essential to Waymo's Success:
In this role you will:
  • Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance.
  • Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
  • Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows.
  • Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance.
  • Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
  • Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features.
  • A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment.
  • Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment.

You have:
  • BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations
  • Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
  • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
  • Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
  • Must have the ability to provide occasional on-call availability for evenings, weekends, and holidays, as well as the flexibility to attend meetings outside of standard hours to collaborate with our global team.

We prefer:
  • Demonstrated strong execution with ability to drive outcomes.
  • Experience working with offshore teams / multiple local operations hubs.
  • Basic SQL querying.
  • Competency in LLM / transformer models, and / or ML for robotics domain experience.
  • A greater focus on using your subject matter expertise for results analysis and direct customer consultation in the development of new and improved. solutions.
  • Self-motivated with basic skills in task planning and time management.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

This is a remote position.
(Remote jobs only - Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.))
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$130,000-$160,000 USD