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Quality Operations Manager Jobs in Miami, FL (NOW HIRING)

Operations Manager - Healthcare Operations Pinnacle Wound Management is seeking a highly motivated ... Develop scalable systems that support expansion without sacrificing service quality. * Ensure new ...

Operations Manager - Healthcare Operations Pinnacle Wound Management is seeking a highly motivated ... Develop scalable systems that support expansion without sacrificing service quality. * Ensure new ...

Operations Manager

Hialeah, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Miami, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Miami, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Ensuring high-quality customer service by addressing member concerns or complaints, managing ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Miami, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Davie, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Hialeah, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Miami, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

Operations Manager

Miami Beach, FL · On-site

$20 - $34/hr

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

... and quality in everything we do. Join us and be part of something bigger - helping to simplify ... Position Summary The Operations Manager is a member of the Store Management team, and as such ...

... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

... high-quality, sustainable, and organic ingredients. Our cuisine is complemented by adventurous ... The Operations Manager is responsible for assisting the General Manager with the overall operation ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

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Showing results 1-20

Quality Operations Manager information

See Miami, FL salary details

$36.8K

$87.1K

$132.5K

How much do quality operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for quality operations manager in Miami, FL is $87,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $105,200.00 per year, depending on experience, location, and employer.

How does a quality operations manager typically collaborate with other departments to maintain product standards?

A Quality Operations Manager works closely with departments such as production, supply chain, and R&D to ensure that product quality standards are consistently met. They often participate in cross-functional meetings to address quality concerns, analyze root causes of issues, and implement corrective actions. Effective communication and teamwork are essential, as the manager needs to align quality objectives with overall business goals and foster a culture of continuous improvement across teams.

What are the key skills and qualifications needed to thrive as a quality operations manager?

To thrive as a Quality Operations Manager, you need expertise in quality management systems, process improvement, and a background in engineering or a related field, often supported by a bachelor’s degree. Familiarity with ISO standards, Six Sigma or Lean methodologies, and quality management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive quality initiatives and foster a culture of continuous improvement. These competencies are crucial to ensuring product consistency, regulatory compliance, and operational excellence.

What is the role of a quality operations manager?

A quality operations manager oversees the implementation and maintenance of quality systems to ensure products and services meet company standards and regulatory requirements. They analyze processes, lead quality improvement initiatives, and often use tools like Six Sigma or ISO standards to enhance efficiency and compliance.
What are the most commonly searched types of Quality Operations jobs in Miami, FL? The most popular types of Quality Operations jobs in Miami, FL are:
What are popular job titles related to Quality Operations Manager jobs in Miami, FL? For Quality Operations Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Quality Operations Manager jobs in Miami, FL look for? The top searched job categories for Quality Operations Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Quality Operations Manager jobs? Cities near Miami, FL with the most Quality Operations Manager job openings:
Infographic showing various Quality Operations Manager job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, 6% Hybrid, and 7% Remote job distribution, with an average salary of $87,081 per year, or $41.9 per hour.

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago


Job description


Operations Manager - Healthcare Operations
Pinnacle Wound Management is seeking a highly motivated and results-driven Operations Manager to oversee and improve the daily execution of our clinical and operational functions.
This position is heavily focused on provider productivity, facility coverage, revenue optimization, and scalable growth. The Operations Manager will serve as the central point of accountability for ensuring providers are fully utilized, contracted facilities receive consistent service, and operational issues are resolved quickly.
This is a hands-on leadership role for someone who thrives in a fast-paced healthcare environment and measures success through visits, revenue, provider performance, facility satisfaction, and expansion-not simply task completion.
Key Responsibilities
Provider Productivity and Scheduling
  • Manage provider schedules across multiple facilities and geographic territories.
  • Maximize daily patient visit volume and provider productivity.
  • Identify and eliminate scheduling gaps, unnecessary downtime, and underutilized provider capacity.
  • Optimize provider routes, facility groupings, and coverage models.
  • Monitor and enforce productivity expectations, including visits per day and revenue per provider.
  • Coordinate schedule changes, provider absences, and emergency coverage.
  • Maintain clear visibility into provider availability and capacity.

Key Performance Metrics:
  • Visits per provider per day
  • Revenue per provider
  • Provider schedule utilization
  • Uncovered or missed facility visits
Facility Operations and Coverage
  • Ensure every contracted facility receives consistent and reliable wound care coverage.
  • Prevent service interruptions and resolve coverage concerns immediately.
  • Serve as a primary operational contact for facility administrators, Directors of Nursing, and clinical leadership.
  • Address facility concerns professionally and ensure timely follow-through.
  • Coordinate provider assignments, schedule changes, and service transitions.
  • Support the onboarding and operational launch of new facilities.
  • Maintain strong relationships with facility leadership and nursing teams.
Revenue Cycle Coordination
  • Work closely with providers, billing, coding, and administrative teams to support accurate and timely reimbursement.
  • Ensure providers complete documentation accurately and within required timeframes.
  • Monitor charge capture and submission to prevent missed or delayed billing.
  • Identify operational issues that contribute to denials, delayed claims, or lost revenue.
  • Coordinate corrective action when documentation or workflow problems affect collections.
  • Track unresolved documentation and billing issues through completion.
  • Help reduce revenue leakage caused by incomplete documentation, missed visits, or operational breakdowns.

Key Performance Metrics:
  • Revenue per visit
  • Documentation completion time
  • Charge submission turnaround time
  • Denial rates related to operational issues
  • Unbilled or delayed encounters
Growth and Expansion
  • Operationalize new facility contracts quickly and efficiently.
  • Coordinate staffing, provider assignments, scheduling, onboarding, and workflow implementation for new locations.
  • Support leadership with expansion into new facilities and geographic markets.
  • Identify provider capacity and operational resources required for growth.
  • Develop scalable systems that support expansion without sacrificing service quality.
  • Ensure new facilities transition smoothly from contract execution to active patient care.
Process Control and Accountability
  • Build and maintain simple, repeatable operational systems.
  • Establish clear expectations for providers and administrative staff.
  • Hold team members accountable for productivity, responsiveness, documentation, and follow-through.
  • Identify inefficient processes and implement practical solutions.
  • Monitor operational performance and intervene before issues affect facilities or revenue.
  • Create a culture of urgency, ownership, responsiveness, and measurable results.
  • Provide leadership with regular reporting on operational performance, risks, and opportunities.
Team Leadership
  • Oversee schedulers, coordinators, and other administrative team members.
  • Assign responsibilities and ensure work is completed accurately and on time.
  • Develop a high-performing team that operates with speed and accountability.
  • Remove administrative bottlenecks that interfere with provider productivity or revenue.
  • Coach team members and address performance concerns when necessary.
  • Promote effective communication across providers, facilities, billing, credentialing, and leadership.
What Success Looks Like
The successful Operations Manager will ensure that:
  • Providers are fully scheduled and consistently meet productivity expectations.
  • Contracted facilities are covered without avoidable service gaps.
  • Operational concerns are addressed promptly and professionally.
  • Provider documentation is completed accurately and on time.
  • Revenue is maximized with minimal operational leakage.
  • New facilities are launched quickly and smoothly.
  • Administrative teams operate efficiently and with clear accountability.
  • Leadership has accurate visibility into productivity, coverage, revenue, and growth.
Ideal Candidate
The ideal candidate:
  • Thinks in terms of numbers, output, efficiency, and measurable results.
  • Is comfortable managing healthcare providers and holding them accountable.
  • Takes ownership of problems and resolves them without waiting for detailed instructions.
  • Understands the relationship between provider productivity, facility service, documentation, and revenue.
  • Remains organized while managing multiple moving parts.
  • Communicates professionally with providers, facility leadership, and internal departments.
  • Thrives in a fast-paced and growth-oriented environment.
  • Operates with urgency, sound judgment, and attention to detail.
  • Is willing to be hands-on and directly involved in daily operations.
Position Details
  • Job Type: Full-time
  • Work Setting: In-office
  • Schedule: Monday through Friday, with availability as needed to address urgent operational or facility coverage matters
  • Compensation: Competitive salary based on experience
  • Bonus Opportunity: Performance-based bonus potential tied to operational and company objectives
About Pinnacle Wound Management
Pinnacle Wound Management is a physician-led healthcare organization providing specialized wound care services to skilled nursing, long-term care, and post-acute facilities. Our providers work collaboratively with facility nursing teams to deliver consistent, high-quality wound care directly at the bedside.
We are continuing to expand into new facilities and markets and are seeking an operations leader who can help us scale while maintaining accountability, efficiency, and exceptional service.
Pinnacle Wound Management is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
Requirements
  • Three to seven or more years of operations experience, preferably in healthcare.
  • Experience managing multi-site or multi-provider operations.
  • Experience in wound care, mobile healthcare, skilled nursing facilities, long-term care, assisted living, physician practices, or post-acute care is strongly preferred.
  • Strong understanding of provider scheduling and productivity management.
  • Familiarity with healthcare revenue cycle processes, including documentation, charge capture, billing, and denials.
  • Demonstrated ability to manage multiple priorities, facilities, providers, and deadlines.
  • Experience supervising administrative or operational team members.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to make decisions quickly and manage issues with limited supervision.
  • Proficiency with scheduling systems, electronic medical records, spreadsheets, and operational reporting tools.

Benefits
  • Health, dental, and vision insurance options
  • Paid time off
  • Paid holidays
  • Performance-based bonus opportunities
  • Professional development and advancement opportunities
  • Stable, full-time position within a growing physician-led healthcare organization
  • Direct visibility and collaboration with company leadership