Quality Operations Manager Jobs in Austin, TX (NOW HIRING)

Description

Job Title: Workplace Operations Consultant

Workplace Operations Consultant 6-Month Contract

Location: Austin TX 100 Onsite Monday–Friday

Contract Duration: 6 Months

Description

The Places Team is seeking an experienced proactive Workplace Operations Consultant for a

6-month contract to support and optimize the physical operations of our regional hub. In this

project-based consulting role you will be a key operational driver for maintaining a smooth

welcoming and highly functional workspace.

As a dedicated partner you will focus on executing local vendor services refining site

processes and supporting physical event setups. In this capacity you will operate as a

collaborative peer-level partner alongside our existing onsite Places team members and

interface with cross-functional departments—such as IT physical security and legal—to

support local compliance safety drills and emergency preparedness.

Core Responsibilities

1. Janitorial amp Porter Services Coordination

● Vendor Accountability amp Daily Site Readiness: Serve as the primary onsite point of

contact for external cleaning and porter service vendors coordinating daily walkthroughs

to ensure conference rooms common areas and community zones meet established

quality and cleanliness standards.

● SLA Tracking: Monitor janitorial service deliverables against vendor service level

agreements SLAs and escalate service gaps to the Regional Manager.

2. Workplace Process Improvements

● Operational Documentation: Produce and maintain comprehensive documentation for

day-to-day local workplace operations to ensure operational consistency and business

continuity.

● Workflow Efficiency: Assess and streamline site operational workflows optimizing local

ticketing procedures e.g. Jira ServiceNow and inventory management to improve

overall efficiency.

● AI Process Integration: Leverage AI tools and automation solutions to optimize daily

administrative workflows streamline ticketing processes and accelerate documentation

drafting.

● Space Optimization: Continually assess and optimize local space utilization to support

hybrid work dynamics seating configurations and future workplace planning.

● Metrics amp Reporting: Expand on existing workplace metrics tracking and reporting on

facilities ticket-resolution times occupancy data and service deliverables to support

data-driven decision-making.

3. Onsite Event Coordination

● Local Event Logistics: Provide end-to-end operational support for onsite events team

onsites executive visits and cultural moments.

● Cross-Functional Alignment: Partner directly with the Global Events amp Experiences team

and designated local event Points of Contact POCs to handle seating configurations

catering setups building access and physical requirements for office gatherings.

Requirements

● Professional Experience: 5 years of hands-on experience in facilities coordination

corporate operations or premium hospitality services preferably within a fast-paced

corporate environment.

● Vendor amp Project Skills: Strong expereince in coordinating external vendor services

specifically janitorial facilities or catering and managing deliverables.

● Process Mindset: Proven ability to analyze physical operational setups identify

inefficiencies and execute practical process improvements.

● Collaboration Style: Exceptional communication and interpersonal skills with a track

record of working effectively as a collaborative partner in peer-level team environments.

● Technical Proficiency: Comfortable using Google Workspace workplace ticketing

systems event coordination tools and modern AI productivity utilities.

Experience Level

Intermediate Level

This is a Contract position based out of Austin, TX.

The pay range for this position is $45.00 - $61.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Austin,TX.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.