Quality Manager Jobs in Stuart, FL (NOW HIRING)

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Job Description:

DePuys Synthes is recruiting for a Senior Manager, US Service Depot located in

Palm Beach Gardens, FL! This position is onsite 5 days per week.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Key Responsibilities:

• Responsibility for the organization of all Service and Repair work for DePuy Synthes Capital performed on the Service site.
• Functional Management of the Service Center, including monitoring, support, and performance improvements.
• Development and tracking of monthly performance, quality, and financial metrics for the Service center.
• Ensures Service is represented during the NPI processes and the Service center ready at moment of launch to adequately support the business need.
• Effectively manage inventory levels with continuous optimization of costs, replacement periods, quality, security in procurement and guide the yearly inventory counts according to the SOX procedures.
• Responsible for the operational management of personnel. Sets the standard for performance assessment and feedback, effective communication, promoting positive morale and supporting employee involvement programs.
• Partner closely with the local finance team, Service center Team leader, Quality Manager, Customer Service Manager, and other internal key stakeholders to align the consistent processes for quality, finance, operations, and training.
• Plan, organize and control work schedules to ensure service schedules and department metrics are met.
• Process service activities within the S&R platform software for service and complaints to capture results and activities performed.
• Ensure department complies with all Quality, EHS, and other company policies and procedures. Ensure that the team works compliant with all training requirements.
• Support the maintenance of the operating supply inventory for each department.
• Assist in preparing, monitoring, and controlling department budget.
• Complete 5 performance and development conversations on an annual basis.
• Interview and select personnel to meet staffing requirements.
• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.
• Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.
• Responsible for communicating business related issues or opportunities to the next management level.
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

Qualifications

Education:

• B.A. or B.S in a technical discipline or business is required.

Experience and Skills:

Required:

• Eight to Ten+ years hands-on experience in an applicable (technical) Operations management
• Five to Ten+ years direct people management and leadership experience
• Strategic planning/portfolio management experienced is required
• Experience working in a regulated environment, highly preferred
• 5+ years performing cross functional or multiple discipline assignments is required
• Experience implementing change initiatives is required
• Experience with change management
• Strong presentation skills
• Strong Proficiency in Microsoft Office: Excel, PowerPoint, Word
• Problem analysis & resolution skills are required
• Strong technical and project leadership skills are required
• Demonstrated initiative, creativity, and assertiveness is required
• Ability to use influence and motivational techniques to lead process improvements with multi-functional teams is required
• Strong verbal and written communication skills and the ability to deal professionally with all levels with the organization, vendors and customers is required.
• Conflict management skills are required.
• Strong coaching, mentoring, and people development skills are required
• Ability to work independently, with only occasional guidance is required
• The ability to work effectively in a team environment is required.
• The ability to make effective management level presentations and write formal reports dealing with departmental metrics is required.
• Proficient knowledge of Microsoft Office products including Excel, PowerPoint and Word is required.

Preferred:

• Experience in customer service, logistics, or distribution is a plus
• Electro-Mechanical device experience, highly preferred
• Knowledge of GMP (Good Manufacturing Practices) / ISO (International Organization for Standardization) are preferred
• Knowledge of EHS (Environmental Health and Safety) regulations preferred
• Sales force experience (preferred)
• SAP experience (preferred)
• Practical experience with strategic planning, business planning and yearly budgets is highly preferred.
• Understanding of information technology to allow utilization of new technologies to meet business objectives is preferred

Other:

• English Fluency required
• 10% domestic travel with a possibility of international travel

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