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Quality Manager Jobs in Remote, OR (NOW HIRING)

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

Quality Technician I

Dillard, OR · On-site

$17.50 - $23.75/hr

Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ... Verify quality of raw materials as required * Support preventive and unscheduled maintenance tasks ...

Quality Technician I

Dillard, OR · On-site

$17.50 - $23.75/hr

Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ... Verify quality of raw materials as required * Support preventive and unscheduled maintenance tasks ...

Quality Technician I

Coquille, OR

$19 - $25.75/hr

Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ... Verify quality of raw materials as required * Support preventive and unscheduled maintenance tasks ...

Quality Technician I

Coquille, OR · On-site

$19 - $25.75/hr

Disposition basic non-conforming product as allowed by site Technical Manager. * Record testing and ... Verify quality of raw materials as required * Support preventive and unscheduled maintenance tasks ...

Investigate non-conformances and out-of-specification issues with the Manager * Log commercial sales, returns, and tracking * Provide customer service backup (phone, email, and web inquiries) Quality ...

Company Description Baselane is the banking and financial management platform for individual landlords and real estate investors. We are backed by leading FinTech investors, including Activant ...

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Quality Manager information

See Remote, OR salary details

$38.5K

$91K

$138.4K

How much do quality manager jobs pay per year?

As of May 31, 2026, the average yearly pay for quality manager in Remote, OR is $90,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $109,900.00 per year, depending on experience, location, and employer.

What Does a Quality Manager Do?

As a quality manager, your job is to oversee Quality Assurance (QA) and Quality Control (QC) for each product or service assigned to you. Your duties include guaranteeing products and services meet the standards of your organization, keeping management aware of any problems with production, and ensuring that the manufacturing process goes as smoothly as possible. This job has different aspects depending on where a product or service is in the development cycle. Products that are still being designed need QA to make creation as smooth as possible, while released products require QC to ensure the expected level of quality is maintained.

What are the key skills and qualifications needed to thrive as a Quality Manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality control processes, data analysis, and regulatory compliance, typically supported by a relevant degree and experience in quality management systems. Familiarity with ISO standards, Six Sigma, and software tools like Minitab or SAP is highly valued, along with certifications such as CQE or Six Sigma Green/Black Belt. Strong leadership, problem-solving abilities, and excellent communication are crucial soft skills for driving continuous improvement and facilitating cross-departmental collaboration. These skills ensure product and process excellence, regulatory adherence, and organizational efficiency.

What are some common challenges Quality Managers face when implementing new quality standards across teams?

Quality Managers often encounter resistance to change when introducing new quality standards, as team members may be accustomed to established processes. Ensuring consistent understanding and adoption across departments requires clear communication, comprehensive training, and ongoing support. Additionally, balancing the need for compliance with production deadlines can be challenging, so Quality Managers must collaborate closely with operations, engineering, and leadership teams to align goals and foster a culture of continuous improvement.

What is the difference between Quality Manager vs Quality Supervisor?

AspectQuality Manager

Required CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or Six Sigma are common.
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvement initiatives.
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to lead quality programs.
Common Search & ComparisonOften compared with Quality Supervisor due to overlapping responsibilities and career progression.

The main difference between a Quality Manager and a Quality Supervisor lies in their scope and responsibilities. A Quality Manager focuses on strategic quality initiatives, process improvements, and managing teams at a higher level, often requiring advanced certifications. In contrast, a Quality Supervisor typically oversees daily operations, supervises staff directly, and implements quality procedures. Both roles are essential in maintaining quality standards, but the manager role involves broader planning and leadership functions.

What are the most commonly searched types of Quality jobs in Remote, OR? The most popular types of Quality jobs in Remote, OR are:
What are popular job titles related to Quality Manager jobs in Remote, OR? For Quality Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Quality Manager jobs in Remote, OR look for? The top searched job categories for Quality Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Quality Manager jobs? Cities near Remote, OR with the most Quality Manager job openings:
Infographic showing various Quality Manager job openings in Remote, OR as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $90,957 per year, or $43.7 per hour.

Customer Support Quality Manager

Purple Rain

On-site

Full-time

Posted yesterday


Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?