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Quality Inn Jobs in Maryland (NOW HIRING)

Harrison Group

Starbucks Shift Supervisor

Ocean City, MD · On-site

$13.75 - $17.50/hr

Additional perks and employee recognition programs The pay range for this role is: 19.00 - 21.00 USD per hour (Quality Inn Boardwalk & Starbucks) Harrison Group is an equal opportunity employer of ...

Fieldstone Animal Inn

Pet Groomer

Millersville, MD · On-site

Fieldstone Animal Inn is looking for a dedicated professional to join our industry-leading team! We ... If you have the skills and the heart for high-quality pet care, we want to meet you! Just fill out ...

Fieldstone Animal Inn

Pet Groomer

Millersville, MD · On-site

Fieldstone Animal Inn is looking for a dedicated professional to join our industry-leading team! We ... If you have the skills and the heart for high-quality pet care, we want to meet you! Just fill out ...

Fieldstone Animal Inn

Pet Groomer

Millersville, MD · On-site

Fieldstone Animal Inn is looking for a dedicated professional to join our industry-leading team! We ... If you have the skills and the heart for high-quality pet care, we want to meet you! Just fill out ...

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Showing results 1-20

All JobsQuality Inn JobsQuality Inn Jobs in Maryland

Quality Inn information

See Maryland salary details

$37.4K

$88.4K

$134.4K

How much do quality inn jobs pay per year?

As of Aug 6, 2026, the average yearly pay for quality inn in Maryland is $88,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $106,800.00 per year, depending on experience, location, and employer.

What are Quality Inn employees responsible for?

Quality Inn employees are responsible for ensuring guests have a comfortable and enjoyable stay by providing excellent customer service, maintaining clean and safe facilities, and handling daily operations such as check-in, check-out, and reservations. Staff roles may include front desk agents, housekeeping, maintenance, and management, each contributing to the smooth operation of the hotel. Employees are also expected to uphold the brand standards of Quality Inn and address any guest issues promptly and professionally.

What are some common challenges faced by front desk staff at Quality Inn, and how can they be managed effectively?

Front desk staff at Quality Inn often encounter challenges such as managing high guest volumes during peak times, resolving guest complaints promptly, and balancing administrative tasks with customer service. Effective communication, strong organizational skills, and a calm demeanor are essential for handling these situations. Team collaboration and support from management also play a vital role in ensuring guest satisfaction and a smooth workflow.

What is the difference between Quality Inn vs Housekeeper?

AspectQuality InnHousekeeper
Primary RoleHotel management and operationsCleaning and maintaining guest rooms
Required SkillsCustomer service, management, hospitalityCleaning, organization, attention to detail
Work EnvironmentHotel lobby, guest rooms, management officesGuest rooms, hotel corridors, laundry areas
CertificationsHospitality management, hospitality certificationsNone typically required, on-the-job training

Quality Inn is a hotel chain focusing on management and overall hotel operations, while a Housekeeper is responsible for cleaning and maintaining guest rooms within hotels like Quality Inn. The roles differ mainly in scope: management versus direct service. Understanding these differences helps clarify career paths and job expectations in the hospitality industry.

What are the key skills and qualifications needed to thrive as a Quality Inn front desk agent, and why are they important?

To thrive as a Quality Inn Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with hotel management software such as Opera or ChoiceADVANTAGE and basic phone/email systems is typically required. Excellent communication, problem-solving ability, and a friendly, professional demeanor help agents stand out in guest-facing situations. These skills ensure efficient guest check-in/check-out, positive guest experiences, and smooth hotel operations.
What cities in Maryland are hiring for Quality Inn jobs? Cities in Maryland with the most Quality Inn job openings:
Quality Inn jobs near you
Infographic showing various Quality Inn job openings in Maryland as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $88,365 per year, or $42.5 per hour.

Starbucks Shift Supervisor

Harrison Group

Ocean City, MD • On-site

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.
Job Title: Starbucks Shift Supervisor Location: 17th St Starbucks, Ocean City
This is a full-time, year-round position (not seasonal)
Basic Purpose:
The Starbucks Shift Supervisor is responsible for supporting daily store operations by leading a team of baristas, ensuring a consistently high level of customer service, and maintaining Starbucks' operational standards. This role balances supervisory responsibilities with hands-on service, acting as the leader on duty to guide the team, resolve customer concerns, and ensure smooth café operations.
Organizational Scope:
The Shift Supervisor works closely with the General Manager to oversee the daily performance of the café. This position leads and motivates team members during assigned shifts, provides training and guidance, and ensures compliance with company policies, safety standards, and health regulations. The Shift Supervisor fosters a positive and collaborative work environment, driving both customer satisfaction and operational efficiency.
Essential Functions:
  1. Lead and supervise baristas during assigned shifts to ensure exceptional customer service.
  2. Must be available for early mornings, evenings, weekends, and holidays as scheduled. Schedule may vary based on store needs.
  3. Act as the supervisor on duty, supporting the team and ensuring adherence to Starbucks' operational policies and procedures.
  4. Prepare and serve beverages and food items, maintaining beverage quality and consistency.
  5. Train, mentor, and coach new and existing team members on service standards and store procedures.
  6. Assist with opening and closing duties, including preparing registers, balancing tills, and securing cash deposits.
  7. Monitor store cleanliness and sanitation, ensuring compliance with health and safety regulations.
  8. Assist in managing inventory, stocking supplies, and monitoring product levels.
  9. Address and resolve customer concerns promptly and professionally.
  10. Support scheduling adjustments and staffing coverage during peak hours.
  11. Model Starbucks' mission and values, fostering teamwork, inclusivity, and a positive store culture.
  12. Promote seasonal offerings, loyalty programs, and customer engagement initiatives.
  13. Perform additional duties assigned by the General Manager.

Education:
High school diploma or equivalent.
Experience:
  1. At least one year of food and beverage or customer service experience required.
  2. Prior supervisory or leadership experience preferred.

Skills & Abilities:
  1. Strong leadership and supervisory skills with the ability to motivate and direct a team.
  2. Excellent interpersonal and communication skills.
  3. Strong organizational and time management skills.
  4. Ability to work effectively in a fast-paced, customer-focused environment.
  5. Knowledge of safe food handling and sanitation practices.
  6. Ability to resolve conflicts and handle customer concerns professionally.
  7. Flexible and adaptable to changing business needs.

No. of Employees Supervised:
2 - 12 baristas per shift
Physical Requirements:
This role requires prolonged periods of standing and walking during shifts. Must be able to operate café equipment such as espresso machines and blenders safely. The individual must be able to lift and carry up to 25 pounds, bend, and reach as needed. Clear verbal communication is required to interact with customers and team members.
Benefits:
Eligibility after measurement period:
  1. Health Insurance, Dental, and Vision coverage
  2. 401(k) retirement plan
  3. Paid Time Off (PTO) and Paid Holidays
  4. Employee Discounts
  5. Additional perks and employee recognition programs

The pay range for this role is:
19.00 - 21.00 USD per hour (Quality Inn Boardwalk & Starbucks)
Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.

Apply