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Quality Inn Jobs in Silver Spring, MD (NOW HIRING)

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Quality Inn information

See Silver Spring, MD salary details

$39.8K

$94.1K

$143.2K

How much do quality inn jobs pay per year?

As of Aug 6, 2026, the average yearly pay for quality inn in Silver Spring, MD is $94,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $113,700.00 per year, depending on experience, location, and employer.

What are Quality Inn employees responsible for?

Quality Inn employees are responsible for ensuring guests have a comfortable and enjoyable stay by providing excellent customer service, maintaining clean and safe facilities, and handling daily operations such as check-in, check-out, and reservations. Staff roles may include front desk agents, housekeeping, maintenance, and management, each contributing to the smooth operation of the hotel. Employees are also expected to uphold the brand standards of Quality Inn and address any guest issues promptly and professionally.

What are some common challenges faced by front desk staff at Quality Inn, and how can they be managed effectively?

Front desk staff at Quality Inn often encounter challenges such as managing high guest volumes during peak times, resolving guest complaints promptly, and balancing administrative tasks with customer service. Effective communication, strong organizational skills, and a calm demeanor are essential for handling these situations. Team collaboration and support from management also play a vital role in ensuring guest satisfaction and a smooth workflow.

What is the difference between Quality Inn vs Housekeeper?

AspectQuality InnHousekeeper
Primary RoleHotel management and operationsCleaning and maintaining guest rooms
Required SkillsCustomer service, management, hospitalityCleaning, organization, attention to detail
Work EnvironmentHotel lobby, guest rooms, management officesGuest rooms, hotel corridors, laundry areas
CertificationsHospitality management, hospitality certificationsNone typically required, on-the-job training

Quality Inn is a hotel chain focusing on management and overall hotel operations, while a Housekeeper is responsible for cleaning and maintaining guest rooms within hotels like Quality Inn. The roles differ mainly in scope: management versus direct service. Understanding these differences helps clarify career paths and job expectations in the hospitality industry.

What are the key skills and qualifications needed to thrive as a Quality Inn front desk agent, and why are they important?

To thrive as a Quality Inn Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with hotel management software such as Opera or ChoiceADVANTAGE and basic phone/email systems is typically required. Excellent communication, problem-solving ability, and a friendly, professional demeanor help agents stand out in guest-facing situations. These skills ensure efficient guest check-in/check-out, positive guest experiences, and smooth hotel operations.
What cities near Silver Spring, MD are hiring for Quality Inn jobs? Cities near Silver Spring, MD with the most Quality Inn job openings:
Quality Inn jobs near you
Infographic showing various Quality Inn job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $94,122 per year, or $45.3 per hour.

Housekeeping Manager-Residence Inn Alexandria

Coury Hospitality, LLC

Alexandria, VA • On-site

$50K - $60K/yr

Full-time

Posted 25 days ago

Coury Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Work at Residence Inn Alexandria?
Residence Inn Alexandria Old Town South is a warm and welcoming place to work, where teamwork and support are part of the everyday culture. With spacious suites, a modern fitness center, complimentary breakfast, and a convenient location near Old Town, it offers both guests and curators a comfortable and engaging environment. If you're looking to grow in hospitality with a friendly team and opportunities for development, Residence Inn Alexandria is a great place to start.
Location
RI Alexandria - 40 - Rooms
About the opportunity
The Housekeeping Manager is responsible for overseeing daily housekeeping operations and ensuring luxury boutique hotel standards of cleanliness, presentation, and service are consistently met. This role manages staffing, inspections, training, and quality control while supporting departmental goals and delivering a refined guest experience.
What you'll get to do
* Oversee daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
* Ensure cleanliness, presentation, and service standards align with luxury or boutique hotel expectations.
* Develop daily staffing plans and manage labor to meet operational needs.
* Lead, train, coach, and evaluate housekeeping team members and supervisors.
* Conduct regular room and public area inspections and address deficiencies promptly.
Skills and Experience
* Housekeeping leadership experience in a luxury or boutique hotel environment.
* Strong operational knowledge of housekeeping procedures and quality standards.
* Proven ability to lead and motivate teams.
* Excellent communication and organizational skills.
* Strong attention to detail and problem-solving abilities.
* Working knowledge of housekeeping systems and reporting tools.
* Professional demeanor and service-oriented leadership style.

What Coury Hospitality employees say

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