Quality Engineering Manager
San Jose, California
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Role Overview
The Quality Engineering Manager serves as the champion of product quality and customer
satisfaction for Power Integrations (PI). This leader strengthens customersโ confidence in
PI products by upholding rigorous quality standards, managing customer expectations,
and ensuring timely, data-driven resolution of quality issues. The role requires seamless
collaboration across internal engineering teams and the supply base, as well as direct
engagement with customers on technical quality matters. Success in this position
demands deep semiconductor quality expertise, strong communication skills, and a
proven track record in customer-facing quality roles.
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Key Responsibilities
โข Lead, mentor, and develop the quality engineering team.
โข Lead initiatives to elevate quality performance across the entire product portfolio.
โข Serve as the primary interface for customers on quality-related topics.
โข Partner closely with Failure Analysis, Test Engineering, Product Engineering, and
Field Sales to achieve quality objectives and strengthen customer satisfaction.
โข Drive corrective and preventive actions for field failures, including ownership of 8D
problem-solving and delivery of customer-ready reports.
โข Define, implement, and sustain operational and systemic improvements to product
quality.
โข Manage customer notifications related to product changes.
โข Support and facilitate customer audits and quality reviews.
Required Qualifications
โข B.S. in Electrical Engineering or a related technical discipline.
โข 10+ years of experience in customer quality engineering for integrated circuits.
โข Expertise in the 8D problem-solving methodology.
โข Direct customer-facing experience in a quality management role.
โข Strong problem-solving skills across semiconductor products and manufacturing
processes.
โข Excellent technical writing skills with the ability to communicate clearly, concisely,
and factually.
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โข Strong verbal and written communication skills for technical discussions.
โข Ability to travel globally to customer sites as needed.
Preferred Qualifications
โข Ability to communicate verbally and in writing in Mandarin.
InstantServe is Proud to be an EOEย and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.ย ย Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or emailย ย contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online.ย