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Quality Control Agent Jobs (NOW HIRING)

The primary responsibility of the Quality Control (QC) Agent is to perform on-line quality control and to grade/monitor incoming calls to provide developmental coaching. Primary Duties and ...

The primary responsibility of the Quality Control (QC) Agent is to perform on-line quality control and to grade/monitor incoming calls to provide developmental coaching. Primary Duties and ...

The QA/QC Agent Position The QA/QC Agent performs field inspections on active construction projects to verify that work is installed in accordance with project specifications, drawings, and ...

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Quality Control Agent information

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$11

$21

$33

How much do quality control agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for quality control agent in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is a quality control agent?

Quality Control Agents are professionals responsible for ensuring that products or services meet established standards of quality, including reliability, usability, and performance. They typically inspect, test, and monitor processes throughout the production cycle to identify defects or deviations from specifications. Their work helps companies maintain consistency, comply with regulations, and ensure customer satisfaction. Quality Control Agents use various tools, documentation, and procedures to carry out inspections and report their findings. They play a crucial role in preventing defective products from reaching customers.

What are the key skills and qualifications needed to thrive as a quality control agent?

To thrive as a Quality Control Agent, you need strong analytical skills, attention to detail, and a background in quality assurance or a related field, often supported by a relevant degree or certification. Familiarity with quality management systems (QMS), inspection tools, and industry standards such as ISO 9001 is typically required. Excellent communication, problem-solving abilities, and a proactive mindset help Quality Control Agents collaborate effectively and address issues promptly. These skills are crucial for ensuring products or services consistently meet organizational and regulatory standards, minimizing errors and maintaining customer satisfaction.

What are some common challenges faced by quality control agents, and how can they be addressed?

Quality Control Agents often encounter challenges such as identifying subtle defects in products, managing high workloads during peak production times, and ensuring consistent adherence to quality standards. To address these challenges, it's important to develop a keen eye for detail, stay organized, and communicate closely with production teams to resolve issues quickly. Ongoing training and familiarity with the latest quality assurance tools and methods can also help maintain high standards and efficiency in the role.

What is the difference between Quality Control Agent vs Quality Inspector?

AspectQuality Control AgentQuality Inspector
CertificationsOften requires quality assurance or industry-specific certificationsTypically requires similar certifications, such as ISO or industry-specific standards
Work EnvironmentWorks in manufacturing, production, or laboratory settings ensuring processes meet standardsWorks on the production line or in labs inspecting products for defects
Employer & Industry UsageCommon in manufacturing, pharmaceuticals, food productionCommon in manufacturing, electronics, automotive industries

Both roles focus on ensuring product quality, but a Quality Control Agent often oversees quality assurance processes and procedures, while a Quality Inspector primarily conducts physical inspections of products. The roles are complementary, with the Quality Control Agent taking a broader approach to quality management and the Quality Inspector focusing on specific product evaluations.

Is quality control agent a good career choice?

A quality control agent is responsible for inspecting products and processes to ensure they meet quality standards, often requiring attention to detail and knowledge of industry regulations. The role can offer stable employment and opportunities for advancement, especially with relevant certifications or experience in manufacturing, healthcare, or food industries.
More about Quality Control Agent jobs
Infographic showing various Quality Control Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,668 per year, or $21.5 per hour.

Quality Control Agent

Micahtek Inc

Broken Arrow, OK โ€ข On-site

$13/hr

Full-time

Posted 10 days ago


Job description

Job Type
Full-time, Part-time
Description
This position has the options for part-time or full-time availability, and options for fully remote or hybrid remote work locations.
All shifts will be 7:00am-3:30pm. Availability options are outlined below.
Part-Time options (both fully remote):
1. Saturday & Sunday 7:00am-3:30pm
2. Friday, Saturday, & Sunday 7:00am-3:30pm
Full-Time options:
1. Thursday-Monday 7:00am-3:30pm (fully remote)
2. Thursday-Monday 7:00am-3:30pm (hybrid remote: Thurs, Fri, & Mon - in office; Sat & Sun - remote)
If choosing the full-time hybrid remote option, the days in office will be at MicahTek's location at 8215 South Elm Place in Broken Arrow, OK 74011.
The primary responsibility of the Quality Control (QC) Agent is to perform on-line quality control and to grade/monitor incoming calls to provide developmental coaching.
Primary Duties and Responsibilities
โ€ข Perform on-line quality control for Call Center Phone Agents.
โ€ข Check carefully for accuracy on each call record.
โ€ข Maintain leading edge knowledge of computer systems.
โ€ข Perform developmental coaching with professionalism and integrity.
Secondary Duties and Responsibilities
โ€ข Answer phones in a timely, professional and courteous manner when functioning as a Phone Agent.
โ€ข Assist with clerical functions in the Call Center as requested or needed.
โ€ข Assist with other miscellaneous functions as requested.
โ€ข Participate in department meetings as required.
โ€ข Read and adhere to the hot screen messages.
โ€ข Maintain acceptable attendance standards for assigned schedule.
Requirements
Must have strong attention to details skills.
Must be able to work well with others.
Must exhibit professionalism.
Must have good oral and written communication skills.
Must have a reliable and satisfactory attendance record.
Salary Description
$13.00 per hour