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Quality Calibration Service Jobs in Florida (NOW HIRING)

ATS FAMILY

Calibration Technician (56958)

Largo, FL

$19 - $25.75/hr

LARGO, FL Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of ... Candidates with relative skills in quality, maintenance, repair, measurement or other mechanical ...

ATS FAMILY

Calibration Technician (56958)

Largo, FL · On-site

$19 - $25.75/hr

LARGO, FL Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of ... Candidates with relative skills in quality, maintenance, repair, measurement or other mechanical ...

ST Engineering

Calibration Technician

Pensacola, FL · On-site

$19 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are a renowned provider of aircraft maintenance and modification (AMM) services for commercial ... The Calibration Technician shall be responsible to the QA Manager for the actual performance of ...

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Quality Calibration Service information

What is quality calibration?

Quality calibration is the process of adjusting and verifying measurement instruments and equipment to ensure their accuracy and consistency. In a calibration service role, professionals perform tests, document results, and may use tools like calibration standards to maintain quality standards in manufacturing or testing environments.

What are popular job titles related to Quality Calibration Service jobs in Florida?

For Quality Calibration Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Quality Calibration Service jobs in Florida look for?

The top searched job categories for Quality Calibration Service jobs in Florida are:

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Cities in Florida with the most Quality Calibration Service job openings:

Quality Calibration Service jobs near you

Quality Competence Center Group Leader

Robert Bosch Group

Fort Lauderdale, FL • On-site

$100 - $140/hr

Other

Posted 7 days ago

Job description

  • Legal Entity: Bosch Service Solutions North America LLC
Company Description

Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers’ business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. OEM.

Job Description

The QCC Group Leaderis the ultimate custodian of quality standard operating procedures and educational excellence (OEM) across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience.

Qualifications

Experience: 5+ years of Quality Assurance & Training leadership experience within a multi-site, multi-lingual call center environment.

  • Systems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS).
  • Language: Native-level or fluent professional English (written and verbal).
  • The "Analytical Educator": Highly structured, pedagogical, and detail oriented. Able to translate complex data into simple, actionable training plans.
  • Cross-Cultural Collaborator: Skilled at managing relationships and aligning standards across diverse, international teams in all delivery sites.
  • Proactive Problem Solver: Able to diagnose root causes of low CSAT or high escalation rates and rapidly deploy curriculum updates to address them.

Key Performance Indicators (KPIs)

  • Calibration Alignment Rate: Maintain a QA scoring variance at target levels across all sites during monthly calibration audits.
  • Curriculum Update Velocity: Rapid deployment of training modifications following a process or system change.
  • New Hire Time-to-Baseline: Achieve target threshold of new hires reaching operational QA performance baselines within the post-training nesting window.
Additional Information
  • Global Curriculum & Training Governance: Own and design the end-to-end global training curriculum, onboarding pathways, and continuous education materials. Identify global and local training needs.
  • Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
  • QA Tooling Migration Support: Lead the QCC team in utilizing the current QA platform (2Mares) while actively spearheading the evaluation, setup, and deployment of a new, modernized QA evaluation tool.
  • Performance Diagnostics & Insights: Analyze data trends from Quality Checks, CSAT/NPS, escalated customer cases, and agent knowledge tests to pinpoint performance gaps.
  • Actionable Hand-offs to Local Operations: Package QA findings and deliver structured recommendations to local delivery site managers. Ensure local Team Leaders are equipped with the exact insights needed to coach agents effectively.
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