ZipRecruiter

Log In

1

Quality Assurance Trainer Jobs (NOW HIRING)

Resource Hub

QA Trainer

Indianapolis, IN · On-site

The Insurance QA Trainer is responsible for supporting new hire onboarding, ongoing department training, quality review, and performance improvement within the Insurance department. This position ...

Adecco

Quality Assurance

Durham, NC · On-site

$18.50/hr

While working as a QA Trainer for Adecco at our local Customer, you will earn $18.50/hour and receive a weekly paycheck. Primary responsibilities include: * Conduct talent assessments to identify ...

Adecco

Quality Assurance

Durham, NC · On-site

$18.50/hr

While working as a QA Trainer for Adecco at our local Customer, you will earn $18.50/hour and receive a weekly paycheck. Primary responsibilities include: * Conduct talent assessments to identify ...

Adecco

Quality Assurance

Durham, NC · On-site

$18.50/hr

While working as a QA Trainer for Adecco at our local Customer, you will earn $18.50/hour and receive a weekly paycheck. Primary responsibilities include: * Conduct talent assessments to identify ...

Machinify

DRG QA and Trainer

$85K - $95K/yr

The DRG QA/Trainer is responsible for overseeing the quality assurance of DRG Reviewers, ensuring adherence to clinical, coding, and organizational standards. This position plays a key role in ...

Pavago

QA & Training Supervisor

QA & Training Supervisor (Bilingual - English/Spanish) Position Type: Full-Time, Remote Working Hours: CST Hours About the Role We're hiring a QA & Training Supervisor for one of our clients to lead ...

next page

Showing results 1-20

All JobsQuality Assurance Trainer Jobs

Quality Assurance Trainer information

See salary details

$14

$31

$53

How much do quality assurance trainer jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for quality assurance trainer in the United States is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.86 per hour, depending on experience, location, and employer.

Is QA a good entry level job?

Quality Assurance (QA) roles are often suitable for entry-level job seekers, as they typically require attention to detail, basic technical skills, and understanding of testing processes. Many QA positions offer on-the-job training and do not require extensive prior experience, making them accessible for those starting their careers in technology or software development.

What is the difference between Quality Assurance Trainer vs Quality Assurance Specialist?

AspectQuality Assurance TrainerQuality Assurance Specialist
CertificationsOften requires certifications like ISTQB, ASQ QA certificationsTypically holds similar certifications, plus industry-specific ones
Work EnvironmentPrimarily in training settings, corporate or educational environmentsInvolved in testing, auditing, and ensuring product quality in various industries
Primary FocusTraining and developing QA teams, creating training materialsPerforming testing, identifying defects, and ensuring quality standards
Employer & Industry UsageUsed by companies to train staff; in educational institutionsUsed across manufacturing, software, healthcare, and other sectors

While both roles require QA certifications and focus on quality, the Quality Assurance Trainer specializes in training and developing QA teams, whereas the Quality Assurance Specialist is hands-on in testing and quality control processes.

What are the key skills and qualifications needed to thrive as a Quality Assurance Trainer, and why are they important?

To thrive as a Quality Assurance Trainer, you need a strong background in quality assurance processes, training methodologies, and industry-specific regulations, often supported by relevant certifications or a degree in a related field. Familiarity with quality management systems (like ISO standards), learning management systems (LMS), and auditing tools is typically required. Excellent interpersonal skills, clear communication, and the ability to motivate and engage learners set top trainers apart. These skills and tools are vital to ensure consistent quality standards, effective knowledge transfer, and continuous improvement within organizations.

What is a Quality Assurance Trainer?

A Quality Assurance Trainer is a professional who designs, delivers, and evaluates training programs to ensure staff understand and adhere to quality standards within an organization. Their main role is to educate employees on quality assurance processes, compliance requirements, and best practices, often in industries such as manufacturing, healthcare, or customer service. They also assess training effectiveness, provide feedback, and help implement improvements to enhance overall product or service quality. By doing so, they help organizations maintain high standards and meet regulatory or client expectations.

What are the top 3 skills for a quality assurance specialist?

A quality assurance trainer should possess strong attention to detail, excellent communication skills, and a solid understanding of testing methodologies and tools. Analytical thinking and the ability to develop and implement quality standards are also essential for ensuring product or service quality. Certifications like ISTQB can further enhance a QA specialist's expertise.

Is QA a difficult job?

Quality Assurance (QA) roles can be challenging as they require attention to detail, analytical skills, and knowledge of testing tools and processes. The difficulty level depends on the complexity of the projects and the experience of the individual, but it often involves problem-solving and continuous learning to ensure product quality.

What qualifications do I need to be a QA?

To become a Quality Assurance Trainer, candidates typically need a background in quality assurance, software testing, or related fields, along with strong communication and training skills. Relevant certifications such as ISTQB or CSTE can enhance qualifications. Experience in testing tools and methodologies is also beneficial.

How does a Quality Assurance Trainer typically collaborate with other departments to ensure consistent training outcomes?

A Quality Assurance Trainer works closely with various departments such as operations, human resources, and compliance to design and update training materials that align with current industry standards and company policies. Regular collaboration ensures that training content addresses real-time challenges and procedural changes. Trainers also gather feedback from team leaders and quality auditors to adapt training techniques, ensuring that staff consistently meet quality benchmarks. This cross-functional approach not only streamlines the onboarding process but also fosters a culture of continuous improvement.
More about Quality Assurance Trainer jobs
What states have the most Quality Assurance Trainer jobs? States with the most job openings for Quality Assurance Trainer jobs include:
What job categories do people searching Quality Assurance Trainer jobs look for? The top searched job categories for Quality Assurance Trainer jobs are:
Quality Assurance Trainer jobs near you
Infographic showing various Quality Assurance Trainer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,371 per year, or $31.9 per hour.

QA Trainer

Resource Hub

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.
As we continue to expand our reach, we're looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you're supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.
Why You Should Apply:
  • We offer health, dental, and vision benefits plus HSA incentives
  • 401 (k) match with personal finance seminars and one-on-one assistance
  • Tuition Reimbursement
  • Training and Orientation at our Headquarters in Indianapolis
  • Mentorship Onboarding Program
  • Employee Recognition Program
  • Leadership Development Program
  • Health and well-being initiatives through our Employee Assistance Program
Overview:
The Insurance QA Trainer is responsible for supporting new hire onboarding, ongoing department training, quality review, and performance improvement within the Insurance department. This position partners closely with Insurance leadership to ensure Follow Up Representatives and related teams understand expectations, systems, policies, and processes while maintaining consistent accountability around quality metrics, issue resolution, pre-authorization accuracy, kickbacks, task volume, compliance requirements, and production expectations.
Required Education and Experience:
  • Bachelor's degree or equivalent work experience.
  • Minimum of 3-5 years of training experience, preferably in healthcare operations, insurance, reimbursement, pre-authorization, claims, or a related environment.
  • Ability to plan, implement, and maintain an effective training curriculum for new and existing team members.
  • Strong presentation skills with the ability to deliver engaging, practical, and easy-to-understand training.
  • Ability to review QA metrics, identify trends, and provide coaching or training tied to quality improvement.
  • Strong written and verbal communication skills with the ability to work effectively with employees, managers, and department leaders.
  • Highly organized, adaptable, positive, and comfortable supporting change in a fast-paced department environment.
Preferred Experience:
  • Experience supporting Insurance department workflows, including follow-up, pre-authorization, kickbacks, order processing, production expectations, or related quality metrics.
  • Experience developing workflows, training materials, policy updates, QA reports, or other tools that improve consistency and accountability.
  • Experience partnering with department Directors and Managers to identify training opportunities and support performance improvement.
  • Ability to provide mentorship, coaching, and employee support while reinforcing department standards and expectations.
Responsibilities:
  • New Hire Orientation and Onboarding
  • Follow Up Representative Orientation
    • Lead Week 1 orientation focused on expectations, culture, and system introductions.
    • Support Week 2 training on Insurance systems, policies, and process expectations.
    • Coordinate Week 3 and Week 4 on-floor shadowing, including a minimum of six hours of shadowing support.
    • Ensure orientation activities are completed at 100% for assigned new hires.
  • Daily QA Support and Issue Resolution
    • Review incorrect kickbacks for the Review Team and provide timely training within the kickback process.
    • Review incorrect kickbacks for the Pre-Auth Team and provide timely training within the kickback process.
    • Provide daily issue resolution support to help employees understand and correct process gaps.
    • Maintain daily quality support expectations, including a target of fewer than five incorrect kickbacks per month for each applicable team.
  • Weekly Quality Review and Training Maintenance
    • Review Task Zero and Out of Box volume to identify trends and help reduce volume to fewer than five items per month where applicable.
    • Monitor incomplete pre-authorization information and provide targeted coaching to reduce quality errors.
    • Review incorrectly submitted pre-authorizations and provide follow-up training to improve submission accuracy.
    • Monitor pre-authorization submission Out of Box activity and support reduction efforts.
    • Review departmental policies and help amend current policies when process changes occur.
    • Maintain training materials, workflows, and process resources so they remain current and usable.
    • Conduct cohort training to support department alignment and consistency across team members.
  • Cross Training and Department Alignment
    • Coordinate bi-weekly or as-needed department cross training to support education alignment.
    • Partner with department leaders to identify process gaps, training opportunities, and areas needing additional support.
    • Adapt training approach quickly as department priorities, policies, or workflows change.
    • Communicate effectively with employees at varying experience levels and tailor support to meet them where they are.
  • Monthly Reporting, Meetings, and Performance Support
    • Prepare for and participate in monthly Director meetings, including agenda development and follow-up on expectations.
    • Review production reports and support performance expectations tied to team order-per-day averages, with a target of at least 90%.
    • Monitor VGM Compliance completion and support 100% completion by the 15th of each month.
    • Complete QA reporting and ensure results are organized, accurate, and ready for department review.
    • Conduct QA one-on-ones for employees below 70% and document coaching or discussion outcomes as needed.
    • Use compliance QA audit results to support continued education and reinforce process expectations.
  • Formal Training and Continuous Improvement
    • Plan and deliver formal department training focused on process improvement and quality consistency.
    • Develop engaging training sessions, practical resources, and process workflows that help employees apply expectations consistently.
    • Maintain regular QA and continuous training sessions based on metric trends, leadership feedback, and department needs.
    • Provide reports and updates as directed to support leadership visibility into training activity, QA results, and improvement opportunities.

Key QA Metrics and Targets:
  • Orientation Completion - Ensure Week 1, Week 2, and Week 3/4 Follow Up Representative orientation activities are completed at 100%, including expectations, culture, systems, policy, process training, and required on-floor shadowing.
  • Quality Error Reduction - Support reduction of incorrect kickbacks, incomplete pre-authorization information, incorrectly submitted pre-authorizations, Task Zero/OOB volume, and Pre-Auth Submission OOB activity, with applicable targets of fewer than five items per month.
  • Training and Policy Maintenance - Maintain current training materials, process workflows, and departmental policies; support cohort training, formal department training, and cross training as needed to keep the department aligned.
  • Reporting and Compliance Support - Complete QA reporting, support VGM Compliance completion by the 15th of each month, review Compliance QA Audit Results for continued education opportunities, and partner with leadership on performance improvement follow-up.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply