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Quality Assurance Program Manager Jobs in Decatur, IL

WESTCARE INC

Clinical Supervisor (51547)

Decatur, IL · On-site

$60K - $66K/yr

Essential Job Functions: * Manage the day-to-day functions of the program. * Provide daily ... program. * Conduct monthly quality assurance reviews of the treatment case files to ensure ...

TRIGO Global Quality Solutions

Supervisor

Decatur, IL · On-site

$25/hr

... Quality Management solutions for the manufacturing sector, especially in the automotive and ... Assurance services ranging from inspection to expert auditing, consulting and training.The ...

ADM

Plant Sanitarian - Decatur, IL

Decatur, IL · On-site

$60K - $110K/yr

... program in the assigned areas of the plantMaintain a safe working environment, and is engaged in plant initiativesIn collaboration with the QA Manager, advise the Plant Management Team on matters of ...

Healogics

Clinical Program Director

Decatur, IL · On-site

Manages Quality/Performance Improvement functions (10%) * Implements and manages a continuous Wound Care Center (WCC) Performance Improvement Program (PIP) and strives to meet Wound Care Center (WCC ...

Healogics

Clinical Program Director

Decatur, IL · On-site

Manages Quality/Performance Improvement functions (10%) * Implements and manages a continuous Wound Care Center (WCC) ® Performance Improvement Program (PIP) and strives to meet Wound Care Center ...

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All JobsQuality Assurance Program JobsQuality Assurance Program Manager JobsQuality Assurance Program Manager Jobs in Decatur, IL

Quality Assurance Program Manager information

See Decatur, IL salary details

$36.9K

$114.5K

$173.6K

How much do quality assurance program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for quality assurance program manager in Decatur, IL is $114,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $140,200.00 per year, depending on experience, location, and employer.

What does a quality assurance program manager do?

A Quality Assurance Program Manager oversees the development and implementation of quality assurance processes within an organization. They ensure that products or services meet established standards of quality, reliability, and performance. This role involves coordinating QA teams, developing testing strategies, analyzing data, and working closely with other departments to resolve quality issues. They also play a key role in continuous improvement by identifying trends and recommending process enhancements. Ultimately, they help ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a quality assurance program manager?

To thrive as a Quality Assurance Program Manager, you need expertise in quality management systems, process improvement, and a relevant bachelor's degree, often in engineering or a related field. Familiarity with tools like ISO 9001 standards, Six Sigma methodologies, and QA software platforms such as Jira or Quality Center is typically required, along with certifications like ASQ or Six Sigma Black Belt. Strong leadership, analytical thinking, and effective communication skills help you manage teams and collaborate across departments. These skills ensure that quality standards are met, risks are mitigated, and products or services consistently meet customer and regulatory requirements.

How does a quality assurance program manager typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Program Manager frequently partners with departments such as product development, engineering, and operations to embed quality standards throughout the product lifecycle. They facilitate regular meetings, coordinate testing schedules, and align on quality metrics to ensure everyone is working toward the same goals. This collaborative approach helps quickly identify and address potential issues, streamlining the path to consistent, high-quality outcomes. Effective communication and relationship-building are essential skills for managing these cross-functional efforts.

What is the difference between Quality Assurance Program Manager vs Quality Control Supervisor?

AspectQuality Assurance Program ManagerQuality Control Supervisor
CertificationsASQ CQE, Six Sigma, PMPISO 9001, Six Sigma, CQE (optional)
Work EnvironmentOversees quality systems across departments, strategic planningSupervises daily inspection and testing activities
Employer & Industry UsageManufacturing, aerospace, healthcare, softwareManufacturing, production, industrial settings

The Quality Assurance Program Manager focuses on developing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Supervisor manages daily inspection and testing to ensure products meet quality standards. Both roles are essential in quality management but differ in scope and responsibilities.

Is a quality assurance program manager a stressful job?

A quality assurance program manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often requires attention to detail, problem-solving skills, and the ability to handle pressure during audits or product launches.

What job categories do people searching Quality Assurance Program Manager jobs in Decatur, IL look for?

The top searched job categories for Quality Assurance Program Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Quality Assurance Program Manager jobs?

Cities near Decatur, IL with the most Quality Assurance Program Manager job openings:

Quality Assurance Program Manager jobs near you
Infographic showing various Quality Assurance Program Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $114,528 per year, or $55.1 per hour.

Clinical Supervisor (51547)

WESTCARE INC

Decatur, IL • On-site

$60K - $66K/yr

Full-time

Re-posted 21 days ago

Job description

Please click the following link to view the available benefits for this position: https://westcare.link/ILOTHER
Position Summary:
Person in this position will be responsible forproviding direct clinical and treatment supervision and training to counseling staff. Essential job functions include those listed below.
Essential Job Functions:
  • Manage the day-to-day functions of the program.
  • Provide daily supervision of counselors and other staff assigned to the program.
  • Monitor the adherence to the policies and procedures of the program.
  • Conduct monthly quality assurance reviews of the treatment case files to ensure compliance with program standards.
  • Facilitate groups, family groups, and assist clients of the program.
  • Coordinate the development of treatment modules.
  • Coordinate training opportunities.
  • Evaluate the effectiveness of program implementation and impact.
  • Develop and monitor case planning schedules.
  • Fill in for counselors during times they may be unavailable due to illness, training, etc.
  • Deliver individual and group counseling services, case management services, education and community outreach services, and referrals to appropriate services and community resources.
  • Oversee and provide intake and program orientation for the client including, but not limited to, assessment of psychological and social functioning and the development, implementation, and ongoing review of the clients individual treatment plans.
  • Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested.
  • Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.
  • Help facilitate ancillary services, i.e., testing, crisis intervention, support groups education groups, continuing care, networking with partnering agencies, developing and updating referral and resource information.
  • Supervise the maintenance of individual client treatment files in accordance with agency policies and procedures, including documentation of vocational/educational activities as well as all other pertinent documentation.
  • Provide general client supervision, including planning and scheduling therapeutic activities.
  • Prepare client progress reports, when necessary.
  • Interact with the criminal justice system and/or referral sources, when necessary.
  • Meet with IDOC on a quarterly basis to implement Quality Improvement (QI) Team strategies and review the records system semiannually, selecting a representative sample of files and other records at random and review them for accuracy and completeness. The QI/QA Team submits written reports to IDOC and to the WestCare regional vice president, rating compliance, noting deficiencies, and proposing recommendations for changes or improvements. Participant files are made available to IDOC upon request for its quality management reviews. In all cases, participant confidentiality is protected in accordance with the requirements of CFR 42, Part II and HIPAA (Health Insurance Portability and Accountability Act) regulations.
  • Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.
  • Perform any other duties as assigned.

Essential Qualifications:
Certifications/Licenses:
  • Clinical Certification, must:
    • Be a Licensed Clinical Professional Counselor pursuant to the Professional Counselor and Clinical Professional Counselor Licensing Act [225 ILCS 107];
    • Hold clinical certification as a Certified Alcohol and Drug Counselor (CADC) from the Illinois Alcoholism and Other Drug Abuse Professional Certification Association (IAODAPCA)
  • Licensed Clinical Social Worker pursuant to the Clinical Social Work and Social Work Practice Act [225 ILCS 20] is preferred
  • Training:
  • Must complete required continuing education hours as required to maintain licensure.

Education:
  • Masters degree is required.
  • Doctor of Philosophy (PhD) is preferred.

Experience and Competencies:
  • Two (2) years of experience/expertise with substance abuse offender and/or dual diagnosed Mental Illness and Substance Abuse (MISA) populations is required
  • Intake and assessment experience is preferred
  • Bilingual is preferred
  • Knowledge of the criminal justice system
  • Must be highly organized, detail focused, and have excellent time management
  • Must possess strong computer skills
  • Excellent communication and interpersonal skills
  • Ability to pass background check
  • Ability to obtain and maintain OIG LEIE clearance
  • Ability to pass pre-employment drug screening
  • Ability to exercise good judgment and discretion
  • Ability to work well in a team environment
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
  • Must have professional appearance and demeanor
  • Ability to obtain and maintain clearance from Illinois Department of Corrections
  • Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test

Working Conditions:
  • Work is primarily performed in an institutional setting.
  • Some outdoor activities may be required.

Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands:
  • Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required, which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved verbal de-escalation techniques.
  • Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
  • Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
  • Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employees essential job functions and to observe client behavior and activities in and out of the facility.
  • The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:
  • Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
  • Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
  • Requires the ability to work under stress and in emotionally charged settings.
  • The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

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