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Quality Assurance Instructor Jobs (NOW HIRING)

RoslinCT US

QA Training Specialist

Hopkinton, MA · On-site

ACCELERATING YOUR FUTURE The QA Training Specialist is a position responsible for supporting ... Instructor Led Training (ILT) * Serve as a back-up to support delivery of new hire training and ...

RoslinCT US

QA Training Specialist

Hopkinton, MA · On-site

$70K - $85K/yr

ACCELERATING YOUR FUTURE The QA Training Specialist is a position responsible for supporting ... Instructor Led Training (ILT) * Serve as a back-up to support delivery of new hire training and ...

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How much do quality assurance instructor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for quality assurance instructor in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What is a quality assurance instructor?

A Quality Assurance Instructor is a professional who teaches individuals or groups about quality assurance processes, standards, and best practices in various industries. They design and deliver training programs aimed at improving product or service quality, ensuring compliance with regulations, and enhancing operational efficiency. Quality Assurance Instructors may also develop course materials, assess trainees' understanding, and provide feedback to help them apply QA principles effectively. Their role is crucial in maintaining high standards and promoting a culture of continuous improvement within organizations.

What are the key skills and qualifications needed to thrive as a quality assurance instructor?

To thrive as a Quality Assurance Instructor, you need a thorough understanding of QA methodologies, industry standards, and instructional techniques, often supported by a degree in a relevant field and QA certifications. Familiarity with quality management systems (QMS), e-learning platforms, and tools like Six Sigma or ISO standards is typically required. Strong communication, patience, and the ability to motivate and engage learners are critical soft skills in this role. These abilities ensure effective knowledge transfer, maintain high training standards, and empower others to achieve quality excellence.

What are some common challenges faced by quality assurance instructors when training new QA professionals?

Quality Assurance Instructors often encounter challenges such as addressing varying levels of prior knowledge among trainees, keeping up with rapidly evolving QA tools and methodologies, and ensuring engagement during technical training sessions. They must tailor their teaching approaches to accommodate diverse learning styles and bridge gaps in foundational knowledge. Additionally, instructors are responsible for providing hands-on, practical experiences that mirror real-world QA scenarios, which requires careful curriculum planning and ongoing adaptation.

What cities are hiring for Quality Assurance Instructor jobs?

Cities with the most Quality Assurance Instructor job openings:

What states have the most Quality Assurance Instructor jobs?

States with the most job openings for Quality Assurance Instructor jobs include:

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For Quality Assurance Instructor jobs, the most frequently searched job titles are:

Infographic showing various Quality Assurance Instructor job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, 71% Part Time, 4% Temporary, and 14% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

Training and Quality Assurance Manager (Call Center)

Arlington, VA • Remote

TechOp Solutions International
IT Services • 51 - 200 employees
Learn more about TechOp Solutions Internationalexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

         Lead the daily operations of the Training and Quality Assurance team.

         Develop, implement, and maintain training programs for new hires and existing staff.

         Design and update training materials, job aids, and instructional resources.

         Conduct instructor-led, virtual, and self-paced training programs.

         Establish quality standards and performance evaluation methodologies.

          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

         Conduct calibration sessions with operational leadership and quality teams.

          Analyze quality trends and identify opportunities for coaching and performance improvement.

         Prepare quality assurance reports, dashboards, and performance analyses.

         Develop corrective action plans and continuous improvement initiatives.

         Coordinate with operational leadership to identify training needs and performance gaps.

          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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