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Quality Assurance Assistant Jobs in Boca Raton, FL

... Assist with investigation and resolution of quality-of-care concerns, patient concerns, adverse ... dental quality assurance and patient safety. • Build strong relationships with clinical and ...

As a Quality Assurance Specialist, you will join a team of professionals within the Technical ... May be required to assist in developing quality inspection plans to help BUs streamline inspection ...

As a Quality Assurance Specialist, you will join a team of professionals within the Technical ... May be required to assist in developing quality inspection plans to help BUs streamline inspection ...

As Quality Assurance Engineer of the Pompano Beach, FL team, you will be responsible for supporting ... You will assist the quality, procurement, manufacturing, sales and engineering departments with the ...

As a Quality Assurance Specialist, you will join a team of professionals within the Technical ... May be required to assist in developing quality inspection plans to help BUs streamline inspection ...

Client is seeking an entry-level Quality Assurance / Quality Control Associate to support clinical ... Participate in internal audits and prepare documentation for regulatory inspections * Assist with ...

Follow established procedures for quality assurance and communicate effectively with team members. * Assist in training new team members on quality control processes and procedures. Requirements:

Write new SOP's under the direction of the Director of QA. * Assist with training Team Members on Allergen and all Preserved Identity of Foods on the production floor and the use of new SOP's and ...

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How much do quality assurance assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for quality assurance assistant in Boca Raton, FL is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.27 per hour, depending on experience, location, and employer.

What is a quality assurance assistant?

Quality assurance assistants work in the quality assurance (QA) department of a company. They are found in a variety of industries and help QA analysts and other team members ensure that a product meets industry standards, design specifications, and customer satisfaction measurements. As a quality assurance assistant, your duties and responsibilities vary, depending on the company and the industry. For example, in manufacturing, you may assist in overseeing the entire production process to ensure quality control at every stage. Software development quality assurance assistants collaborate with testers and quality control (QC) staff once the development stage is complete. Qualifications for the job depend on the field, but many employers prefer candidates with an associate degree and who have strong attention to detail and analytical problem-solving skills.

What are the key skills and qualifications needed to thrive as a quality assurance assistant, and why are they important?

To thrive as a Quality Assurance Assistant, you need a strong attention to detail, knowledge of quality control processes, and at least a high school diploma or relevant associate degree. Familiarity with quality management systems (QMS), inspection tools, and software like Microsoft Excel or SAP is typically required. Strong organizational skills, effective communication, and a proactive approach to problem-solving make you stand out in this role. These skills ensure the consistent delivery of high-quality products and help maintain compliance with industry standards.

What are some common challenges faced by quality assurance assistants, and how can they be effectively managed?

Quality Assurance Assistants often encounter challenges such as handling tight deadlines, maintaining attention to detail during repetitive tasks, and keeping up with changing quality standards. To manage these, it's important to develop strong organizational skills, actively communicate with team members, and stay updated on best practices and regulatory requirements. Building a habit of double-checking work and seeking feedback can also help ensure high-quality outcomes and support continuous improvement within the team.

What is the difference between Quality Assurance Assistant vs Quality Control Technician?

AspectQuality Assurance AssistantQuality Control Technician
CertificationsTypically requires certifications in quality management or related fieldsOften requires certifications in inspection or testing methods
Work EnvironmentSupports quality assurance processes, documentation, and auditsPerforms product inspections and testing on production lines
Industry UsageUsed across manufacturing, healthcare, and service industriesCommonly found in manufacturing and production settings

While both roles focus on quality, the Quality Assurance Assistant primarily supports the development and maintenance of quality systems, whereas the Quality Control Technician conducts physical inspections and tests to ensure product standards are met.

Is a Quality Assurance Assistant a good entry-level job?

A Quality Assurance Assistant is often considered a good entry-level position for those interested in quality control, testing, and process improvement. It typically requires basic attention to detail and may involve using tools like spreadsheets or testing software, making it accessible for beginners. The role provides opportunities to develop skills relevant to quality management and can serve as a stepping stone to more advanced quality assurance or management positions.
More about Quality Assurance Assistant jobs

What are the most commonly searched types of Quality Assurance jobs in Boca Raton, FL?

The most popular types of Quality Assurance jobs in Boca Raton, FL are:

What job categories do people searching Quality Assurance Assistant jobs in Boca Raton, FL look for?

The top searched job categories for Quality Assurance Assistant jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Quality Assurance Assistant jobs?

Cities near Boca Raton, FL with the most Quality Assurance Assistant job openings:

Infographic showing various Quality Assurance Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,406 per year, or $20.9 per hour.

Quality Assurance Representative

CONSUMER DEFENSE PARTNERS LLC

Boynton Beach, FL

$21 - $24/hr

Full-time

PTO

Re-posted 3 days ago


Job description

We are seeking a detail-oriented Quality Assurance Representative to monitor and evaluate interactions between our representatives and clients to ensure compliance with company policies, regulatory requirements, and customer service standards. This role is critical in maintaining operational excellence and protecting both our clients and the organization.
The ideal candidate will have experience in debt settlement, financial services, or call center quality assurance and possess strong analytical and communication skills.
Key Responsibilities

  • Monitor and evaluate inbound and outbound client calls to ensure adherence to company policies, scripts, and regulatory requirements.
  • Review client files, enrollment documents, and communications for accuracy, completeness, and compliance.
  • Ensure compliance with applicable regulations including TCPA, FDCPA, and other consumer protection standards.
  • Identify trends, risks, and areas of improvement within sales and customer service teams.
  • Provide detailed QA feedback and scoring to representatives and management.
  • Assist with training initiatives and coaching opportunities based on QA findings.
  • Maintain accurate records of QA reviews and audit results.
  • Escalate compliance concerns or potential violations to management.
  • Collaborate with operations, compliance, and training teams to improve processes and customer experience.
Qualifications

  • 2+ years of Quality Assurance experience in a call center environment (debt settlement or financial services preferred)
  • Strong understanding of debt settlement processes and compliance requirements
  • Familiarity with TCPA, FDCPA, and consumer protection regulations preferred
  • Excellent attention to detail and analytical skills
  • Ability to provide constructive feedback and coaching
  • Strong written and verbal communication skills
  • Proficiency with CRM systems and call monitoring tools
  • Ability to manage multiple tasks in a fast-paced environment
Preferred Experience

  • Experience working within a debt settlement or debt relief company
  • Experience auditing sales, customer service, and retention calls
  • Experience auditing client files for accuracy and compliance
  • Experience working in CRM’s
Compensation & Benefits

  • Competitive salary based on experience
  • Performance-based incentives
  • Paid time off and company holidays
  • Opportunities for growth within a rapidly expanding organization