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Quality Assurance Agent Jobs (NOW HIRING)

Giga AI Inc

Senior QA Lead

San Francisco, CA · On-site

$160K - $230K/yr

The Role We're looking for a QA lead to own quality across our AI agent platform and run a distributed testing team. You'll define what "ready to ship" looks like, build the test strategies and ...

ConnectiveRx

QA Associate

Pittsburgh, PA

The Operations Quality Assurance Associate I will evaluate work completed by Operations agents ... Sending feedback to Operations leadership on agent performance * Attending meetings, helping with ...

ConnectiveRx

QA Associate

Pittsburgh, PA · On-site

$18.96 - $25.10/hr

The Operations Quality Assurance Associate I will evaluate work completed by Operations agents ... Sending feedback to Operations leadership on agent performance * Attending meetings, helping with ...

ConnectiveRx

QA Associate

Pittsburgh, PA

The Operations Quality Assurance Associate I will evaluate work completed by Operations agents ... Sending feedback to Operations leadership on agent performance * Attending meetings, helping with ...

Verano

Quality Assurance Specialist

Rocky Hill, CT · On-site

$18/hr

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Specialist

Albion, IL · On-site

$16/hr

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Specialist

Albion, IL · On-site

$16/hr

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Specialist

Albion, IL · On-site

$16/hr

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Associate

Canton, OH · On-site

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Associate

Canton, OH · On-site

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

Verano

Quality Assurance Associate

Canton, OH · On-site

As a QA Specialist, you are responsible for setting up and participating in experiments and ... agent. * Must comply with all laws, regulations, and policies associated with the industry.

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All JobsQuality Assurance Agent Jobs

Quality Assurance Agent information

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$12

$29

$62

How much do quality assurance agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for quality assurance agent in the United States is $29.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.38 per hour, depending on experience, location, and employer.

Which pays more, QA or QC?

In the quality assurance (QA) and quality control (QC) fields, QA roles typically offer higher salaries because they involve more strategic planning, process improvement, and oversight responsibilities. QC roles often focus on testing and inspection, which may be less senior and thus generally pay less. Salary differences can vary based on industry, experience, and certifications such as ASQ certifications.

Is QA a difficult job?

Quality Assurance (QA) roles can be challenging as they require attention to detail, analytical skills, and knowledge of testing tools and processes. The difficulty level depends on the complexity of the projects and the experience of the individual, but it often involves repetitive tasks and problem-solving to ensure product quality.

What jobs pay $500,000 a year in the US?

In the field of quality assurance, high-paying roles such as senior QA managers or directors in large corporations can reach or exceed $500,000 annually, especially with bonuses and stock options. These positions typically require extensive experience, leadership skills, and often certifications like ISTQB or CSTE. Most roles at this level are found in industries like technology, finance, or pharmaceuticals with significant organizational size and complexity.

What are Quality Assurance Agents?

Quality Assurance Agents are professionals responsible for ensuring that products or services meet established quality standards before they reach customers. They typically review processes, inspect products, and identify areas where improvements can be made. In many industries, they monitor performance, provide feedback, and help implement corrective actions to maintain high quality. QA Agents play a crucial role in minimizing defects and ensuring customer satisfaction.

What is the difference between Quality Assurance Agent vs Quality Control Inspector?

AspectQuality Assurance AgentQuality Control Inspector
Primary FocusPreventing defects through process improvementsIdentifying defects in finished products
Work EnvironmentCollaborates with teams during developmentInspects products post-production
CertificationsOften requires QA certifications or trainingMay require specific industry inspection certifications
Employer UsageUsed across manufacturing, software, and service industriesCommon in manufacturing and production sectors

While both roles aim to ensure product quality, a Quality Assurance Agent focuses on preventing defects during the development process, whereas a Quality Control Inspector primarily detects defects in finished products. Understanding these differences helps organizations assign the right responsibilities and improve overall quality management.

How does a Quality Assurance Agent typically collaborate with other departments to improve product or service quality?

Quality Assurance Agents frequently work alongside teams such as production, customer support, and product development to identify quality issues and implement corrective actions. They may participate in cross-functional meetings, share detailed reports on defects or customer complaints, and recommend process improvements based on their findings. Regular communication and feedback loops are key, as QA Agents help ensure that quality standards are understood and maintained across the organization. This collaborative approach not only helps resolve immediate issues but also drives long-term quality improvements.

What are the key skills and qualifications needed to thrive as a Quality Assurance Agent, and why are they important?

To thrive as a Quality Assurance Agent, you need a keen eye for detail, analytical thinking, and a solid understanding of quality standards, often supported by a degree in a relevant field or prior QA experience. Familiarity with QA tools like Jira, test management systems, and certifications such as ISTQB are commonly required. Strong communication skills, problem-solving abilities, and teamwork help you stand out in this role. These skills ensure the delivery of high-quality products or services by identifying defects and supporting continuous improvement.

How much is the salary of a QA?

The salary of a Quality Assurance (QA) Agent typically ranges from $40,000 to $70,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced QA professionals with certifications can earn higher salaries, especially in tech and software development environments.
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Quality Assurance Agent jobs near you

Senior QA Lead

Giga AI Inc

San Francisco, CA • On-site

$160K - $230K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

About Giga
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We're building the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
It's an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence.To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
  • Voice AI startup Giga raises $61M Series A
  • DoorDash and Giga Partnership

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
The Role
We're looking for a QA lead to own quality across our AI agent platform and run a distributed testing team. You'll define what "ready to ship" looks like, build the test strategies and processes from the ground up, and be the person in SF who keeps quality on track as the team scales.
This is a hands-on QA role. You'll write test plans, execute testing, and manage a team of offshore QA testers. You'll work closely with engineering and product to understand what's being built, identify where things can break, and make sure nothing ships until it's been thoroughly validated. If you've run QA for a fast-moving product team and know how to keep quality high without slowing everything down, this is your role.
What You'll Work On
A few examples of what this role looks like day-to-day:
  • Test strategy and planning: Defining test plans, acceptance criteria, and coverage matrices for new features across our voice, chat, and email AI agents
  • AI agent validation: Testing agent conversations for accuracy, tone, hallucinations, and edge cases - figuring out how to systematically QA outputs that are different every time
  • Release management: Owning the QA gate for releases, coordinating test cycles, managing regression suites, and signing off on production readiness
  • Team management: Running a distributed QA team across SF and offshore locations - assigning work, reviewing results, setting standards, and keeping the team aligned across time zones
  • Bug triage and reporting: Classifying, prioritizing, and clearly documenting defects so engineering can reproduce and fix issues efficiently
  • Process design: Building the QA processes, workflows, and documentation that let us scale testing as the product and team grow

As a senior QA lead, you'll be the core owner of ensuring quality releases in the company. You'll have real influence over release cadence, quality standards, and how QA fits into the development lifecycle.
You Might Be a Fit If You
  • Have 7+ years of experience in QA or quality assurance, with a track record of leading test efforts for complex products
  • Have managed or led distributed QA teams, ideally across time zones, and know how to keep offshore testers productive, motivated, and aligned with the SF engineering team
  • Are excellent at test planning - you can look at a feature, think through the edge cases, and build a test strategy that catches the things engineers miss
  • Have experience testing conversational AI, voice systems, chatbots, or other non-deterministic products where "correct" isn't always a single answer
  • Are a clear, organized communicator - your bug reports are detailed, your test plans are thorough, and your status updates give leadership confidence
  • Can push back on engineering when something isn't ready to ship, but also know when good enough is good enough for the stage the company is at
  • Are comfortable being the person who builds the QA function from scratch - defining the processes, picking the tools, and setting the bar for quality
  • Are excited about AI and want to figure out what quality assurance looks like for products that didn't exist five years ago
Perks & Benefits
  • Catered lunch daily
  • Dinner stipend
  • $150/month wellness benefit (gym, fitness classes, mental health)
  • 401(k) plan
  • Commuter benefits
  • Medical, dental, and vision coverage

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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