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Quality Associate Jobs in Andover, MA (NOW HIRING)

ECOM

QA Associate

Boston, MA · On-site

ECOM is a company focused on subsurface data and insights, and they are seeking a QA Associate to ensure quality assurance and testing for their software applications. The role involves web testing ...

Globusmedical

Associate Quality Engineer

Methuen, MA · On-site

The Associate Quality Engineer will be responsible for achieving the highest quality level of manufacturing quality and quality system performance while ensuring compliance with all company policies ...

Globus Medical

Associate Quality Engineer

Methuen, MA · On-site

The Associate Quality Engineer will be responsible for achieving the highest quality level of manufacturing quality and quality system performance while ensuring compliance with all company policies ...

NYGCI

Quality Assurance Associate II

Framingham, MA · On-site

We provide IT Professional Services to local, regional and global customers and reduce their IT risk and maximize their IT performance. The QA Product Release Associate is responsible for ensuring ...

NYGCI

Quality Assurance Associate II

Framingham, MA · On-site

We provide IT Professional Services to local, regional and global customers and reduce their IT risk and maximize their IT performance. The QA Product Release Associate is responsible for ensuring ...

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All JobsQuality Associate JobsQuality Associate Jobs in Andover, MA

Quality Associate information

See Andover, MA salary details

$11

$27

$51

How much do quality associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for quality associate in Andover, MA is $27.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.88 per hour, depending on experience, location, and employer.

What is a quality associate?

Quality Associates are professionals responsible for ensuring that products or services meet established quality standards before reaching customers. They assist in monitoring production processes, performing inspections, and documenting quality issues or defects. Quality Associates also help implement quality control procedures and work closely with other departments to resolve any quality-related problems. Their role is essential in maintaining compliance with regulatory requirements and ensuring customer satisfaction.

What does a quality associate do?

A quality associate works as part of a team, typically in the manufacturing industry, to inspect and audit a factory to ensure that production follows the necessary protocols and delivers the expected results. In this role, your responsibilities involve all aspects of quality control. You test procedures and make adjustments as required to meet goals and deadlines. As part of your duties, you log your findings and implement a plan for the smooth operation of the line for the long-term. Some people in this career specialize in a particular facet of the manufacturing process.

What are the key skills and qualifications needed to thrive as a quality associate, and why are they important?

To thrive as a Quality Associate, you need attention to detail, knowledge of quality control principles, and often a degree in science, engineering, or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis tools, and documentation software is typically required. Strong analytical thinking, communication skills, and problem-solving abilities help you collaborate across teams and address process issues effectively. These skills and qualities ensure that products and processes consistently meet standards, minimizing errors and maintaining compliance.

What are some common challenges quality associates face when working on cross-functional teams?

Quality Associates often collaborate with departments like manufacturing, engineering, and regulatory affairs to ensure product quality standards are met. One common challenge is balancing differing priorities—while production teams may be focused on output and speed, Quality Associates must prioritize compliance and thorough documentation. Navigating these competing interests requires strong communication skills and a proactive approach to problem-solving. Building positive relationships across teams and fostering a culture of quality can help overcome these challenges and ensure successful outcomes.

What is the difference between Quality Associate vs Quality Technician?

AspectQuality AssociateQuality Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ASQ CQPAHigh school diploma; certifications like CQTA are common but not always required
Work EnvironmentOffice settings, manufacturing floors, labsManufacturing plants, labs, production lines
Employer & Industry UsageManufacturing, healthcare, aerospace, automotiveManufacturing, electronics, pharmaceuticals
Common Search & ComparisonOften compared for entry-level quality rolesSimilar roles but more technical focus

While both roles focus on quality assurance, a Quality Associate typically handles documentation, audits, and process improvements, often in office or administrative settings. A Quality Technician usually performs hands-on inspections, testing, and data collection directly on the production floor. Both roles are essential in maintaining product quality but differ in their daily tasks and work environments.

More about Quality Associate jobs

What are the most commonly searched types of Quality jobs in Andover, MA?

The most popular types of Quality jobs in Andover, MA are:

What cities near Andover, MA are hiring for Quality Associate jobs?

Cities near Andover, MA with the most Quality Associate job openings:

Quality Associate jobs near you
Infographic showing various Quality Associate job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $56,739 per year, or $27.3 per hour.

Associate Director, GMP Operational Quality (Biologics and Devices)

Vertex Pharmaceuticals

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Job description

Job Description
General Summary:
The Associate Director, GMP Operational Quality Assurance is a Quality leader and advanced technical resource responsible for strategic and operational Quality oversight across multiple complex programs. This role leads day-to-day quality operations, supports the execution of new initiatives, and applies sound judgment to resolve complex quality and compliance issues. The role provides Quality oversight for drug substance disposition from development through process performance qualification, ensuring decisions align with patient safety, product quality, regulatory expectations, and business continuity.
This role serves as a visible Quality partner to Product Quality Leads, MSAT, Regulatory Affairs, operational stakeholders, CDMOs, and suppliers. The successful candidate will be a key member of the Vertex Biologics and Devices Quality Team, influencing cross-functional alignment, proactively managing risk, and providing timely quality direction in support of external drug substance manufacturing and disposition.
Key Duties and Responsibilities:
  • Lead cross-functional collaboration with Manufacturing, Quality Control, MSAT, Regulatory Affairs, and other Quality functions to resolve complex deviations and align decisions with patient safety, product quality, and regulatory compliance
  • Represent Quality on cross-functional teams as a senior technical resource and decision-maker
  • Lead drafting, negotiation, and oversight of Quality Agreements with CDMOs, suppliers, and Vertex, as needed
  • Provide Quality oversight and direction to Change Control owners to ensure compliance with procedural and regulatory expectations
  • Initiate, assess, and approve change controls, as appropriate, using risk-based decision-making
  • Provide Quality leadership and technical expertise for deviation investigations, including OOS/OOT events, by ensuring robust root cause analysis and timely, effective CAPA implementation
  • Review and approve complex investigations and CAPAs to ensure scientific rigor, compliance, and sustainable corrective actions
  • Review and approve master and executed batch records to support external drug substance disposition activities
  • Analyze Quality Metrics and performance trends to identify risks, drive continuous improvement, and inform Quality leadership decisions
  • Develop and recommend strategies to address compliance gaps and strengthen cross-functional quality systems
  • Lead or contribute to operational review and escalation meetings to ensure Quality issues are appropriately prioritized, assessed, escalated, and resolved for external drug substance manufacturing operations
  • Drive completion of assigned QLT action items by coordinating stakeholders, clarifying expectations, and ensuring timely follow-through
  • Proactively identify, assess, communicate, and mitigate quality and compliance risks across assigned programs and external manufacturing activities
  • Provide technical Quality guidance during partner and regulatory agency audits
  • Review regulatory submissions, as needed, to ensure technical accuracy, clarity, and alignment with current regulatory expectations
  • Drive Quality readiness for major development milestones including IND/IMPD submissions, clinical supply manufacturing, PPQ, and regulatory inspections
  • Ensure quality risks are proactively identified and escalated within program governance

Knowledge and Skills:
  • In-depth knowledge of cGMP principles and their practical application in a biologics pharmaceutical setting, including global GMP manufacturing requirements
  • Demonstrated leadership and influence across matrixed teams, with the ability to set direction, drive accountability, and deliver quality outcomes in a fast-paced environment
  • Experience leading complex quality initiatives with contract manufacturing organizations, including cross-functional planning, issue escalation, stakeholder alignment, and continuous improvement
  • Advanced experience identifying, assessing, communicating, and mitigating quality and compliance risks using quality risk management principles and sound business judgment
  • Ability to mentor and coach less experienced colleagues, build technical capability, and model effective quality decision-making
  • Excellent communication and influencing skills, including the ability to translate complex and sensitive quality issues into clear recommendations for cross-functional and external audiences
  • Demonstrated ability to operate independently, exercise sound judgment, and provide quality leadership for large, multifaceted projects
  • Demonstrated ability to evaluate complex quality matters, make risk-based decisions, synthesize diverse information, and shape practical solutions
  • Experience leading complex event investigations, root cause analysis, CAPA strategy, and effectiveness assessments
  • Experience with electronic document management systems, such as QDocs, TrackWise, and Veeva

Education and Experience:
  • Bachelor's degree in a scientific or allied health field (or equivalent degree)
  • Typically requires 8+ years of relevant GMP Quality experience, including leadership of complex quality initiatives and QA oversight of external manufacturing operations

Pay Range:
$94,600 - $141,800
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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