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Quality Associate Jobs in Boston, MA (NOW HIRING)

Podimetrics

Quality Associate

Somerville, MA · On-site

Quality Associate Department: Quality and Regulatory Location: On-site at HQ in Somerville, MA Reports to: Director, Quality and Regulatory Key Relationships: Sr. Quality Engineer, Device Operations ...

Podimetrics

Quality Associate

Somerville, MA · On-site

Quality Associate Department: Quality and Regulatory Location: On-site at HQ in Somerville, MA Reports to: Director, Quality and Regulatory Key Relationships: Sr. Quality Engineer, Device Operations ...

Biocytogen

Quality Associate

Waltham, MA · On-site

We are seeking a detail-oriented and motivated Quality Associate to join our team. In this role, you will support the day-to-day operations of our Quality Assurance (QA) and facility compliance ...

Biocytogen

Quality Associate

Waltham, MA · On-site

We are seeking a detail-oriented and motivated Quality Associate to join our team. In this role, you will support the day-to-day operations of our Quality Assurance (QA) and facility compliance ...

Biocytogen

Quality Associate

Waltham, MA · On-site

We are seeking a detail-oriented and motivated Quality Associate to join our team. In this role, you will support the day-to-day operations of our Quality Assurance (QA) and facility compliance ...

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All JobsQuality Associate JobsQuality Associate Jobs in Boston, MA

Quality Associate information

See Boston, MA salary details

$12

$29

$55

How much do quality associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for quality associate in Boston, MA is $29.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $34.23 per hour, depending on experience, location, and employer.

What is a quality associate?

Quality Associates are professionals responsible for ensuring that products or services meet established quality standards before reaching customers. They assist in monitoring production processes, performing inspections, and documenting quality issues or defects. Quality Associates also help implement quality control procedures and work closely with other departments to resolve any quality-related problems. Their role is essential in maintaining compliance with regulatory requirements and ensuring customer satisfaction.

What does a quality associate do?

A quality associate works as part of a team, typically in the manufacturing industry, to inspect and audit a factory to ensure that production follows the necessary protocols and delivers the expected results. In this role, your responsibilities involve all aspects of quality control. You test procedures and make adjustments as required to meet goals and deadlines. As part of your duties, you log your findings and implement a plan for the smooth operation of the line for the long-term. Some people in this career specialize in a particular facet of the manufacturing process.

What are the key skills and qualifications needed to thrive as a quality associate, and why are they important?

To thrive as a Quality Associate, you need attention to detail, knowledge of quality control principles, and often a degree in science, engineering, or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis tools, and documentation software is typically required. Strong analytical thinking, communication skills, and problem-solving abilities help you collaborate across teams and address process issues effectively. These skills and qualities ensure that products and processes consistently meet standards, minimizing errors and maintaining compliance.

What are some common challenges quality associates face when working on cross-functional teams?

Quality Associates often collaborate with departments like manufacturing, engineering, and regulatory affairs to ensure product quality standards are met. One common challenge is balancing differing priorities—while production teams may be focused on output and speed, Quality Associates must prioritize compliance and thorough documentation. Navigating these competing interests requires strong communication skills and a proactive approach to problem-solving. Building positive relationships across teams and fostering a culture of quality can help overcome these challenges and ensure successful outcomes.

What is the difference between Quality Associate vs Quality Technician?

AspectQuality AssociateQuality Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like ASQ CQPAHigh school diploma; certifications like CQTA are common but not always required
Work EnvironmentOffice settings, manufacturing floors, labsManufacturing plants, labs, production lines
Employer & Industry UsageManufacturing, healthcare, aerospace, automotiveManufacturing, electronics, pharmaceuticals
Common Search & ComparisonOften compared for entry-level quality rolesSimilar roles but more technical focus

While both roles focus on quality assurance, a Quality Associate typically handles documentation, audits, and process improvements, often in office or administrative settings. A Quality Technician usually performs hands-on inspections, testing, and data collection directly on the production floor. Both roles are essential in maintaining product quality but differ in their daily tasks and work environments.

More about Quality Associate jobs

What are the most commonly searched types of Quality jobs in Boston, MA?

The most popular types of Quality jobs in Boston, MA are:

What cities near Boston, MA are hiring for Quality Associate jobs?

Cities near Boston, MA with the most Quality Associate job openings:

Quality Associate jobs near you
Infographic showing various Quality Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,858 per year, or $29.3 per hour.

Quality Associate

Podimetrics

Somerville, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job Title: Quality Associate
Department: Quality and Regulatory
Location: On-site at HQ in Somerville, MA
Reports to: Director, Quality and Regulatory
Key Relationships: Sr. Quality Engineer, Device Operations, Sustaining Engineering, Clinical Support
About Podimetrics:
Founded in 2011, Podimetrics set out on a mission to improve patient lives through early detection and prevention of diabetic foot ulcers, the leading cause of lower limb amputations. Podimetrics has since evolved to become a rapidly growing virtual care management company with advanced technology and patient-centered services.
Today, Podimetrics teams with and provides solutions to patients, payers and providers that alleviate the health and financial implications of diabetic foot complications in high-risk populations. We are a mission driven, financially responsible enterprise that enables patients to stand on their own feet and live more independent and fulfilling lives.
Core Values:
  1. Mission First: We are here to drive critical change, bring hope and compassionate care to those in great need.
  2. People Matter Most: We advance our mission by caring for our people (colleagues, patients, providers, customers and stockholders), treating them with kindness and respect.
  3. Courageous Action: We are driven to act and demand mutual accountability. We believe that missteps foster learning and iterative improvement.
  4. Healthy Debate: We commit to transparent discussion and resulting decisions. The very best decisions come from differing points of view, requiring good intentions, mutual trust and no ego.
  5. Deep Curiosity: We are always striving to learn more and do better. We question if the best we have ever done couldn't be improved further.

Role Description:
We are seeking a highly driven, organized, and detail-oriented Quality Associate to support a broad set of responsibilities across the Quality and Regulatory Affairs department. This role sits at the center of post-market surveillance, complaint handling, document control, and audit/CAPA support, and requires fluid movement between hands-on patient device data, formal quality system documentation, and cross-functional collaboration. The Quality Associate will work closely with Regulatory Affairs, Quality Engineering, Device Operations, Sustaining Engineering, and Clinical Support Services on a day-to-day basis. The ideal candidate is analytical, highly organized, and energized by building structure into a growing quality system - triaging patient feedback into formal complaints, keeping the document control environment current and audit-ready, supporting proactive post-market surveillance through data trending and remote device monitoring, and assisting with internal audits and corrective actions.
Key Responsibilities:
Complaint Handling & Post-Market Surveillance
  • Review incoming patient feedback on a daily basis and determine whether it meets the criteria for a formal complaint per FDA and ISO 13485 requirements.
  • Initiate the complaint process within the quality system for qualifying feedback, including opening complaint records and conducting initial investigations.
  • Support Quality Engineering with post-market surveillance activities, including trending device issue data and maintaining visibility into recurring or emerging performance issues.
  • Conduct remote monitoring of devices in the field to proactively identify potential issues and initiate timely device replacements, ensuring patients experience uninterrupted use of Podimetrics devices.
  • Coordinate with Device Operations, Sustaining Engineering, and Clinical Support Services to resolve complaints and drive improvements to device performance and customer experience.

Document Control
  • Own day-to-day document control responsibilities across multiple document tiers within the quality management system (e.g., procedures, work instructions, and forms/records).
  • Support document review, revision, routing, approval, and archival processes, ensuring documents remain current, accurate, and audit-ready.
  • Maintain document control records in accordance with change control procedures and quality system requirements.

Audits & Corrective Actions
  • Assist with the internal audit program, including conducting monthly audits within the quality system.
  • Provide support for corrective and preventive actions (CAPA), including documentation, tracking, and follow-up on action items.
  • Support preparation and coordination for external and regulatory audits or inspections as needed.

Quality Management System (QMS) Administration
  • Assist in maintaining the QMS software platform, with a focus on training management and document control functionality.
  • Manage day-to-day quality operations and maintain QMS workflows, incorporating observations and data trends as they arise.

Qualifications:
  • Bachelor's degree required; Master's degree in Regulatory Affairs, Quality Systems, or a related field preferred.
  • Minimum of 2 years of experience in the medical device industry, with familiarity with FDA 21 CFR 820 and ISO 13485 requirements.
  • Experience with complaint handling, document control, or QMS software (eQMS) strongly preferred.
  • Experience supporting internal audits or CAPA processes is a plus.
  • Demonstrated ability of analytical thinking and problem-solving skills.
  • Proficient in the use of Microsoft Office suite.
  • Experience working in a fast-paced environment.
  • Excellent organizational skills and high attention to detail, particularly in documentation review.
  • Excellent English written and verbal communication.
  • Strong collaboration skills and team orientation.

Critical Competencies:
Critical Thinking: Demonstrates analytic and problem-solving skills and understands the impact of individual decisions on other parts of the organization.
Attention to Detail: High attention to detail and a meticulous, organized approach to documentation review and document control.
Communication Skills: Excellent written and verbal communication skills. Ability to present data and articulate ideas in front of an audience.
Resourcefulness: Finds creative solutions to difficult problems, doing a lot with a little.
Teamwork: Respects colleagues and works well within and across teams. Motivates team members to achieve high performance through collaboration and fellowship.
Adaptability: Embraces and adjusts quickly to change. Ability to work and thrive in a fast-paced environment.
Benefits:
  • Base Pay: $65k - $85k base salary commensurate with experience
  • Individual Bonus Opportunity
  • Equity Options
  • Flexible Paid Time Off (Guaranteed four (4) weeks of PTO)
  • Paid Sick Leave (up to forty (40) hours annually)
  • Fully Paid Parental Leave (twelve (12) weeks for birthing parents, eight (8) weeks for non-birthing/adoptive parents)
  • Competitive Medical, Dental, and Vision plans - Podimetrics covers 80% of premiums.
  • Health Savings Account with employer contribution
  • Employee Assistance Program - Free, confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues.
  • 401k
  • Life Insurance - Podimetrics pays 100% of the cost of Basic Life & Personal Accident
  • Disability insurance - Podimetrics pays 100% of the cost of Short-Term and Long-Term Disability Insurance
  • Additional life insurance, critical illness, and accident coverage are available

Podimetrics is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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