Quality Associate Jobs in Amherst, MA (NOW HIRING)

Schedule
Monday- Friday 7am-3:30pm
Essential Functions:
•Ensures customer orders are fulfilled per quality guidelines performing inspections of products prior to delivery to customers and documenting results in accordance with established procedures
•Ensures products meet the highest standards of quality and customer expectations met, if not exceeded
•Researches and resolves inventory discrepancies
•Researches and resolves cancelled picks, picks on hold, and other applicable duties
•Researches and monitors Flatbed Fulfillment Center (FFC) shrink daily providing key information to FFC Operations Support Supervisor
•Communicates compliance issues to FFC Operations Support Supervisor
•Reports WMS issues impacting day-to-day operations and optimization troubleshooting and providing support to resolve issues in a timely manner
•Audits processes across the facility ensuring correct processes are utilized, recording inaccuracies, and providing information to the FFC Operations Support Supervisor
•Conducts audits on shipments and warehouse cycle schedules
•Works closely with supervisors and associates to correct errors
•Delivers coaching and feedback to team members related to quality performance and safe behaviors
•Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary
•Performs other quality assurance job duties as assigned
Minimum Requirements:
•High School or GED
•2 years' experience in quality assurance and distribution center operations
•Basic math and reading comprehension skills
•Basic computer skills including a working knowledge of Microsoft Office
•Experience with software applications such as Excel, Access, and WMS
•Experience using troubleshooting processes to resolve problems
Preferences:
• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
Pay Range: $23.20 - $29.75 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits
.
Associate Benefits (
https://talent.lowes.com/us/en/joining-our-team
)
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.  
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.' Pay Range: $23.20 - $29.75 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.