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Quality Assistant Jobs in Massachusetts (NOW HIRING)

Quality Assistant

Methuen, MA · On-site

$18.50 - $23.75/hr

We are seeking a motivated and detail-oriented Quality Assistant / Inspector to join our team. The ideal candidate will be able to operate CMM equipment, perform inspections, and support incoming and ...

Quality Assistant

Lawrence, MA · On-site

$18.50 - $23.75/hr

... Quality Manager Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process Train and Assist Inspectors Audit Preparation Train to new work ...

Quality Assistant

Lawrence, MA · On-site

$18.50 - $23.75/hr

... Quality Manager Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process Train and Assist Inspectors Audit Preparation Train to new work ...

Quality Assistant

Methuen, MA · On-site

$18.50 - $23.75/hr

Quality Assistant / Inspector We are seeking a motivated and detail-oriented Quality Assistant / Inspector to join our team. The ideal candidate will be able to operate CMM equipment, perform ...

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Quality Assistant information

See Massachusetts salary details

$13

$21

$30

How much do quality assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for quality assistant in Massachusetts is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.89 per hour, depending on experience, location, and employer.

What does a Quality Assistant do?

A Quality Assistant supports the quality assurance team by monitoring and inspecting products or processes to ensure they meet required standards. Their responsibilities can include conducting tests, maintaining records, assisting with audits, and reporting any issues or defects. Quality Assistants play a key role in helping companies maintain product consistency and compliance with industry regulations. They often work closely with other departments to implement quality improvement measures.

What are the key skills and qualifications needed to thrive as a Quality Assistant?

To thrive as a Quality Assistant, you typically need a background in quality assurance or related fields, attention to detail, and familiarity with quality standards such as ISO 9001. Experience with quality management systems (QMS), data analysis tools, and documentation software is often required. Strong organizational skills, effective communication, and a proactive approach help distinguish high performers in this role. These competencies ensure accurate monitoring, reporting, and continuous improvement of product or service quality within an organization.

What are typical challenges a Quality Assistant might face during audits or inspections?

Quality Assistants often encounter challenges such as ensuring all documentation is up to date, addressing unexpected discrepancies in processes, and coordinating with multiple departments to gather required information promptly. They may also need to adapt quickly to changes in regulatory requirements or quality standards. Effective communication, attention to detail, and proactive problem-solving are essential to successfully navigate these situations and support the overall quality management system.

What is the difference between Quality Assistant vs Quality Inspector?

AspectQuality AssistantQuality Inspector
Required CredentialsHigh school diploma or equivalent; certifications like ISO or Six Sigma beneficialHigh school diploma; certifications such as ASQ CQI or ISO auditor often preferred
Work EnvironmentOffice, manufacturing, or laboratory settings supporting quality processesManufacturing floors, laboratories, or inspection stations
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to assist quality teamsPrimarily in manufacturing and production industries for product inspection
Common Search & Comparison IntentUnderstanding entry-level quality roles and responsibilitiesLearning about inspection duties and quality control tasks

The main difference is that a Quality Assistant supports quality processes and documentation, while a Quality Inspector performs hands-on product inspections. Both roles require similar certifications and work environments, but the Quality Assistant typically focuses on administrative and support tasks, whereas the Quality Inspector is directly involved in product quality assessment.

Is a Quality Assistant a difficult job?

A Quality Assistant role involves inspecting products, documenting quality issues, and ensuring standards are met, which requires attention to detail and good communication skills. The job can be physically and mentally demanding, especially during busy periods or when working with strict quality protocols, but it generally depends on the specific industry and company expectations.

Is a quality assistant an entry-level job?

A quality assistant position is often considered entry-level, suitable for individuals with basic knowledge of quality control processes and attention to detail. It typically requires minimal prior experience and may involve training on specific tools or procedures used in quality assurance environments.

What is the role of a quality assistant?

A quality assistant supports quality control processes by inspecting products, recording data, and ensuring compliance with standards. They often use testing tools and follow established procedures to help maintain product quality and assist quality managers in identifying issues.

What are the most commonly searched types of Quality jobs in Massachusetts?

The most popular types of Quality jobs in Massachusetts are:

What cities in Massachusetts are hiring for Quality Assistant jobs?

Cities in Massachusetts with the most Quality Assistant job openings:

Infographic showing various Quality Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,272 per year, or $21.8 per hour.

$21.50 - $25.27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.
What We Offer:
  • Purpose-Driven Work - Support the quality and integrity of behavioral health services that make a meaningful difference in people's lives.
  • Organization-Wide Impact - Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
  • Meaningful Quality Improvement - Contribute to practical improvements that strengthen program performance and service outcomes.
  • Broad Organizational Exposure - Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
  • Professional Growth - Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
  • Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
  • Comprehensive Benefits - Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
  • Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:
  • Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
  • Generate routine quality, compliance, audit, and performance reports for program and leadership review.
  • Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
  • Review documentation using standardized audit tools, checklists, and established quality indicators.
  • Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
  • Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
  • Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
  • Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
  • Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
  • Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
  • Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
  • Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
  • Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
  • Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:
  • High School Diploma or GED required; an Associate's Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
  • At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
  • Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
  • Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
  • Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
  • Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
  • Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
  • Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
  • Ability to work on-site in Worcester.

We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, how we serve, and how we support one another. If you're ready to make a meaningful difference as part of a mission-driven organization, we'd love to hear from you.
Pay Range: $21.50-$25.27
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.