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Quality Account Manager Jobs in Romeoville, IL (NOW HIRING)

Envoy Global, Inc.

Account Manager

Chicago, IL · On-site +1

$60K - $75K/yr

Help coordinate deliverables, timelines, and quality checkpoints under the Strategic Account Manager guidance * Pull and review client data, including case metrics, expiration tracking, activity ...

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Impact Kids

Account Manager

Chicago, IL · Remote

$25 - $50/hr

The Account Manager will work closely with both site level teams and the corporate office to ensure alignment, consistency, and high-quality program delivery. This individual must be proactive ...

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Premier Service

Account Manager

Crete, IL · On-site

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Premier Service

Account Manager

Crete, IL

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Premier Service

Account Manager

Crete, IL · On-site

$80K - $150K/yr

Coordinate with operations to ensure quality and timely service delivery * Maintain accurate records in CRM systems * Support accounts receivable and internal team collaboration Success Metrics

Buyers Edge Platform, LLC

Account Manager

Chicago, IL · Remote

The Account Manager works in close partnership with the Account Executive and the Corporate Client ... higher quality and better prices. We provide produce category management services including ...

Buyers Edge Platform, LLC

Account Manager

Chicago, IL · On-site

The Account Manager works in close partnership with the Account Executive and the Corporate Client ... higher quality and better prices. We provide produce category management services including ...

Morgan Li LLC

Account Manager

Chicago Heights, IL · On-site

$50K - $65K/yr

Director of Account Management Position Status: Exempt GENERAL PURPOSE OF JOB: The account ... Quality focus. * Listening skills. * High Energy. LANGUAGE SKILLS: Business English, written and ...

Sheer Logistics

Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Sheers Account Managers act as a resource to specific accounts within Sheer Logistics to enable ... Relationship building qualities * Ability to multitask * Attention to detail * Embrace the unknown ...

Jack Morton Worldwide

Account Manager

Addison, IL · On-site

$250K - $500K/yr

An Account Manager supports Jack Morton Account Directors on the strategic aspect of the client ... Quality assurance * Estimating, proposals & invoicing * Travel approximately 20% of the time ...

Jack Morton Worldwide

Account Manager

Addison, IL · On-site

$250K - $500K/yr

An Account Manager supports Impact XM Account Directors on the strategic aspect of the client ... Quality assurance * Estimating, proposals & invoicing * Travel approximately 20% of the time ...

EssilorLuxottica Group

Account Manager

Chicago, IL · On-site

Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and ... GENERAL FUNCTION The field Account Manager (Optical Channel) is responsible for developing ...

Winter Services Inc

Account Manager

Lemont, IL · On-site

The Account Manager will be responsible for managing customer accounts that are transitioned from ... Conduct regular quality control checks and resolve any issues promptly. * Address and resolve ...

Winter Services

Account Manager

Lemont, IL · On-site

$65K - $75K/yr

The Account Manager will be responsible for managing customer accounts that are transitioned from ... Conduct regular quality control checks and resolve any issues promptly. * Address and resolve ...

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All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Romeoville, IL

Quality Account Manager information

See Romeoville, IL salary details

$30.1K

$67.1K

$108.1K

How much do quality account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for quality account manager in Romeoville, IL is $67,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Romeoville, IL?

For Quality Account Manager jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Romeoville, IL look for?

The top searched job categories for Quality Account Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Quality Account Manager jobs?

Cities near Romeoville, IL with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $67,107 per year, or $32.3 per hour.

Account Manager

Envoy Global, Inc.

Chicago, IL • On-site, Remote

$60K - $75K/yr

Full-time

Re-posted 2 days ago

Job description

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
Envoy Global is searching for an Account Manager (Business Immigration). The Account Manager supports a defined group of clients by carrying out day-to-day responsibilities, coordinating with cross-functional teams, and following the Strategic Account Manager's direction and account strategy. This role requires strong communication, organizational skills, and attention to detail in a fast-paced environment. Account Managers help clients understand the Envoy platform, provide training, maintain accurate data, and ensure timely and accurate responses to client needs. They help identify client issues, document trends, and elevate important updates to the Strategic Account Manager. Through consistent support, thoughtful communication, and reliable follow-through, the Account Manager contributes to strong client satisfaction and successful program operations.
This is a fully remote opportunity open to candidates residing anywhere within the U.S.
As our Account Manager you will be required to:
  • Monitor personal and team inboxes and serve as the primary day-to-day contact for assigned clients
  • Build and maintain positive client relationships that reflect Envoy's commitment to service
  • Follow the Strategic Account Manager (SAM) direction when communicating priorities, updates, and next steps
  • Support client meetings alongside legal teams and inform the SAM of key updates, concerns, or changes
  • Provide timely, accurate, and complete responses to clients and internal partners
  • Maintain a positive, professional tone and ensure clients feel supported and informed
  • Respond to client questions related to platform functionality, processes, billing, reporting, IT issues, and other needs within expected response timeframes
  • Provide accurate and helpful explanations, documentation, and guidance to ensure clients feel supported
  • Use good judgment to identify when an issue should be escalated to the Strategic Account Manager
  • Communicate escalations in a timely and clear manner to ensure client concerns are addressed appropriately
  • Identify and document client concerns, needs, or trends in Salesforce and other shared tracking tools
  • Communicate key observations to the SAM, legal partners, and Envoy leadership as appropriate
  • Assist in executing projects with internal teams including Operations Support, Onboarding and Offboarding, Sales, Marketing, Product Support, Finance, and Legal
  • Help coordinate deliverables, timelines, and quality checkpoints under the Strategic Account Manager guidance
  • Pull and review client data, including case metrics, expiration tracking, activity levels, surveys, and spend
  • Provide observations, recommendations, and follow-up actions where appropriate
  • Set up automated reports in MyReports and coordinate with Operations Support for internal and external reporting needs
  • Ensure accuracy and clarity in all data shared with clients or internal teams
  • Maintain clean and accurate client account information across Envoy systems
  • Conduct regular data reviews and address areas that require updates, corrections, or additional verification
  • Participate in and occasionally lead client meetings
  • Provide updates on data, timelines, and deliverables, and document action items for follow-up
  • Ensure clear, accurate communication throughout all meetings and post-meeting actions
  • Assist in preparing materials and presenting assigned sections of Annual Business Reviews in partnership with legal teams and the Strategic Account Manager
  • Support data collection, slide preparation, and follow-up on related action items
  • Partner with U.S. and global immigration teams to support a unified and coordinated client experience

To apply for this role, you must posses the following specific experience, and skills:
  • College degree preferred or relevant work experience
  • 2+ years of experience in account management, customer success, and/or client service roles
  • Intermediate level proficiency in MS Office Suite
  • Experience with utilizing online tools to manage and complete work (Salesforce.com, PowerBi, Zendesk, etc.)
  • Experience in corporate immigration is a plus

ANNUAL SALARY RANGE- $60,000-$75,000
This is a fully remote opportunity open to candidates residing anywhere within the U.S.
Notice at Collection for California Applicants:
http://www.envoyglobal.com/notice-at-collection-for-ca-applicants
#LI-REMOTE

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