| Aspect | Qris Coach | Qris Merchant Support |
|---|
| Certifications | Basic banking and payment system knowledge | Basic banking and payment system knowledge |
| Work Environment | Training centers, client sites, online | Customer service centers, client sites, online |
| Employer & Industry | Financial institutions, payment service providers | Financial institutions, payment service providers |
| Primary Role | Educate merchants on QRIS usage and compliance | Assist merchants with QRIS transactions and troubleshooting |
Both roles involve working within the payment industry, focusing on QRIS systems. Qris Coaches primarily educate and train merchants on QRIS compliance, while Qris Merchant Support staff handle customer inquiries and technical issues related to QRIS transactions. They share similar credentials and work environments but differ in their core responsibilities.