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SAIC

Tier Two Technical Support

Aberdeen, MD · On-site

$120K - $160K/yr

The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to ...

SAIC

Tier Three Technical Support

Aberdeen, MD · On-site

The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to ...

Danaher

Sr. Staff RIMS Platform Owner

Chaska, MN · On-site

This position reports to the Sr. Manager, Innovation DBSL and AI and is part of the Quality, Regulatory, and Clinical Affairs (QRC) organization. There is a preference for candidates who can work on ...

Broadcom

IC CAD Engineer

Austin, TX

$127K - $203K/yr

Familiarity with circuit extraction and simulation would be helpful to extend regression testing also to cover extraction tool support, primarily StarRC and HSPICE, although QRC and SPECTRE ...

Broadcom

IC CAD Engineer

Chandler, AZ · On-site

$127K - $203K/yr

Familiarity with circuit extraction and simulation would be helpful to extend regression testing also to cover extraction tool support, primarily StarRC and HSPICE, although QRC and SPECTRE ...

Broadcom

IC CAD Engineer

San Diego, CA

$127K - $203K/yr

Familiarity with circuit extraction and simulation would be helpful to extend regression testing also to cover extraction tool support, primarily StarRC and HSPICE, although QRC and SPECTRE ...

Broadcom, Inc.

IC CAD Engineer

Chandler, AZ · On-site

$127K - $203K/yr

Familiarity with circuit extraction and simulation would be helpful to extend regression testing also to cover extraction tool support, primarily StarRC and HSPICE, although QRC and SPECTRE ...

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Qrc information

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How much do qrc jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for qrc in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $44.23 per hour, depending on experience, location, and employer.

What is a QRC job?

A QRC (Quality and Regulatory Compliance) job involves ensuring that a company's products, services, and processes meet industry regulations and quality standards. Professionals in this role focus on compliance with legal, safety, and quality requirements, conducting audits, inspections, and risk assessments. They work closely with different teams to ensure adherence to regulations and improve operational processes. QRC roles are common in industries such as healthcare, manufacturing, and pharmaceuticals.

What are the key skills and qualifications needed to thrive in the Qrc position, and why are they important?

To thrive as a QRC (Quality Review Coordinator), you need thorough knowledge of quality assurance practices, regulatory compliance, and data analysis, often supported by relevant certifications or a degree in a related field. Familiarity with tools such as quality management software, audit reporting systems, and Microsoft Excel is often necessary. Attention to detail, strong communication, and organizational skills are critical soft skills that enhance effectiveness in this role. These competencies are essential to ensuring industry standards are met and continuous improvement initiatives are successfully implemented.

What are the typical responsibilities of a QRC on a day-to-day basis?

A QRC (Quality Review Coordinator) generally spends their days reviewing documentation, monitoring compliance with industry standards, and conducting quality audits of products or services. They prepare detailed reports, identify areas for improvement, and collaborate with cross-functional teams to ensure corrective actions are implemented. This role often requires balancing multiple tasks, such as data analysis and communication with various departments, to promote high standards of quality across the organization. Working closely with quality assurance and operations teams is common, making strong teamwork skills vital for success.

More about Qrc jobs
What cities are hiring for Qrc jobs? Cities with the most Qrc job openings:
What states have the most Qrc jobs? States with the most job openings for Qrc jobs include:
What job categories do people searching Qrc jobs look for? The top searched job categories for Qrc jobs are:
Qrc jobs near you
Infographic showing various Qrc job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $88,537 per year, or $42.6 per hour.
Tier Two Technical Support

Tier Two Technical Support

SAIC

Aberdeen, MD • On-site

$120K - $160K/yr

Full-time

Posted 20 days ago

Key responsibilities

  • Provide real-time technical support to C5ISR TSIG Programs including Picketline, TSPRING, and SCAMP.

  • Perform system and network support including advanced troubleshooting, system anomaly resolution, and system recovery.

  • Resolve escalated Tier 1 tickets, respond to system and cybersecurity alerts, and track and report hardware problems.

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

66th of 207 rated it services

Job description

Job Description
Description
SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC). The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy's environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information.
This is a full-time, on-site position on Aberdeen Proving Ground (APG), MD. The position is five days a week (Monday - Friday) but may require shift changes to cover off hours and weekends. NOTE: The position MAY change to 12-hour days with a shortened work week.
JOB DUTIES:
  • Provide real-time technical support to C5ISR TSIG Programs to include Picketline, TSPRING and SCAMP.
  • TSIG is a system of systems comprised of persistent, non-persistent and survey signals SIGINT systems with a novel network transport layer.
  • Material solutions include persistent (Picketline) and non-persistent (Trojan Soldier Portable Remote Intelligence Group - TSPRING) variants and survey (Survey Collection and Analysis Mobile Platform - SCAMP).
  • Provide system and network support to include advanced troubleshooting that requires remote access or specialized diagnostic tools and system anomaly resolution.
Other duties will include Tier 2 level support covering:
  • Resolution of Escalated Tier 1 Tickets.
  • System Recovery (Reboots, Network Outages, Power Outages).
  • Mission System / Operating System Service Restarts.
  • Dataflow Issue Ticket Creation. Engage support from external dataflow partners for resolution of problems. Validate / Troubleshoot RF Data and Applications.
  • Perform network and application-level troubleshooting if RF is unavailable / interrupted to sensor software.
  • Work with analysts to enable or troubleshoot specific signal detection / collection.
  • Coordinate Field Support Representative (FSR) support for touch labor.
  • Track and Report Hardware Problems.
  • Respond to Cyber Security Alerts and Required Actions. Respond to System Alerts and Initiate Response Plan.

Qualifications
REQUIRED EXPERIENCE AND CLEARANCE:
  • Bachelor's Degree in Information Technology/Computer Science or equivalent technical Bachelor's degree and nine years of overall experience, 3-5 years of direct experience in IT and information assurance, or equivalent relevant disciplines. Additional years of experience maybe substituted in lieu of a degree.
  • IATII Level Certification in line with DoD 8570.
  • Relevant computing environment certification. (Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration).
  • Experience working with Windows OS and Linux.
  • Basic understanding management / operation of both Virtualization and Containerization technologies (LKVM, ESXi, HyperV, Docker, Podman, Kubernetes).
  • A TS/SCI Security Clearance is required to begin employment and to maintain employment on the contract. A current Counterintelligence (CI) polygraph or higher is also required for this contract. Dual citizenship is a disqualifier for this position.
REQUIRED SKILLS:
  • Minimum 3 to 5 years of experience in information technology and information assurance, or equivalent relevant disciplines including industry (development Contractor) or DoW background.
  • Ability to read and understand network and electronic diagrams and troubleshoot system errors.
  • Ability to create, work, resolve, elevate and close-out work tickets in an ITSM application. (e.g., JIRA Service Management, I-Help).
  • Strong background in Microsoft Office tools.
  • Ability to build and maintain customer relationships and partnerships with stakeholders at all levels.
  • Experience with the following:
    • Linux, specifically RedHat variety.
    • Security (SELinux).
    • Security (ACL).
    • Security (PAM).
    • Coding (BASH).
    • Coding (Puppet).
    • YAML.
    • Network (TCP/IP).
    • Network (DHCP Server, Linux).
    • Network (DNS Server, Linux & Windows).
    • Provisioning (PXE / Anaconda).
    • Active Directory.
    • Niagara Files.
    • Public Key Infrastructure.
DESIRED SKILLS:
  • Familiarity with the systems being supported by this help desk.
  • Familiarity with communication security and signals intelligence designs and operations.
  • Familiarity with network operations and repair.
  • Familiarity with Quality Assurance (QA) policies and procedures for DoD systems.
  • Familiarity with satellite communications (SATCOM) and radio frequency (RF) systems.
  • Prior military IT or networking experience is a plus.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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