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Quality Assurance Manager - Tolling

Richmond, VA · On-site

The QAM ensures consistent quality during the Operations and Maintenance Phase per the QMP. Oversees development, implementation, and ongoing management of the QMP and all other quality related ...

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How much do qam jobs pay per year?

As of Aug 10, 2026, the average yearly pay for qam in the United States is $118,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What qualifications do you need to work in quality assurance and management?

Quality assurance and management roles typically require a bachelor's degree in a related field such as engineering, manufacturing, or business. Certifications like ASQ's Certified Quality Auditor (CQA) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) can enhance job prospects, and strong analytical, communication, and problem-solving skills are essential. Experience with quality tools like Six Sigma or ISO standards is also valuable.

What are some common challenges faced by Quality Assurance Managers when implementing new testing processes within a team?

Quality Assurance Managers often encounter resistance to change when introducing new testing processes, as team members may be accustomed to existing workflows. Balancing thorough testing with project deadlines can also be challenging, requiring strong prioritization and communication skills. Additionally, aligning QA objectives with broader business goals and ensuring clear collaboration with development and product teams are key challenges, but overcoming these can significantly enhance product quality and team efficiency.

What are the key skills and qualifications needed to thrive as a Quality Assurance Manager?

To thrive as a Quality Assurance Manager, you need expertise in quality control principles, process improvement, and regulatory compliance, usually supported by a degree in engineering, science, or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis tools, and audit methodologies is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and drive quality initiatives. These abilities are crucial to ensure product standards, enhance operational efficiency, and maintain compliance with industry regulations.

What is a QAM?

QAM stands for Quality Assurance Manager. QAMs are professionals responsible for overseeing the quality assurance processes within an organization. Their main duties include developing quality standards, implementing quality control tests, and ensuring that products or services meet specific requirements before reaching customers. They also coordinate with different departments to resolve quality-related issues and ensure compliance with industry regulations.
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Qam jobs near you
Infographic showing various Qam job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $118,074 per year, or $56.8 per hour.

Highway Construction Quality Assurance Manager

Kleinfelder Inc

Christiansburg, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Kleinfelder rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

260th of 446 rated engineering

Job description


Take Your Construction Career to the Next Level!
Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people-first culture, technical excellence, and creating opportunities where employees can thrive!
Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder's Construction Services team is looking for you! From construction management and observation/inspection services to laboratory testing and materials and forensic engineering, our Construction Services market helps to develop and maintain America's infrastructure and supply chain and is a recognized industry leader with more than 25 accredited laboratories.
Step into Your New Role
Kleinfelder's Christiansburg, VA and Richmond, VA offices are currently seeking a Quality Assurance Manager (QAM) with experience in Highway Construction Management primarily in the Design-Build arena.
The QAM is the key individual responsible for the management and coordination of the Quality Assurance (QA) organization on Design-Build projects and will report directly to the Design-Build Project Manager (DBPM).
The QAM is responsible for:
  • Managing the QA program to independently monitor the Quality Control (QC) process by examining the QC data and provide independent proof in verification of the QC sampling, testing and inspection records in accordance with relevant contract documents
  • Reporting directly to the DBPM and shall have the overall responsibility to monitor the compliance and adherence to the established Quality Management Plan (QMP)
  • The QA inspection and testing of all materials used and work performed on the Project including monitoring of the Design-Build Contractor's QC program by providing an independent verification of the QC process
  • Coordinating and managing internal and external audits of the quality processes, including but not limited to designer, design sub-consultants, contractor, sub-contractors and suppliers as determined

The qualified candidate will:
  • Be a Licensed Professional Engineer or capable of being licensed in the Commonwealth of Virginia
  • Have Construction Management and Highway Construction/Infrastructure projects experience, including but not limited to; inspection; testing; systems integration; power and communication
  • Have 10+ years of related experience, 3 - 4 years project related experience and knowledge of
    applicable federal, state, and local laws and regulations required
  • Have a minimum of 2 years coordination/supervisory experience
  • Possess excellent communications skills and the ability to identify and communicate - orally and in writing - with a wide range of stakeholders including contractors, VDOT personnel, government officials, inspectors, and the public
  • Have the ability to identify potential projects/clients, and market our services
  • Possess a driver's license and the ability to commute to projects when required
  • Possess a working knowledge of the current software programs utilized in the industry

The QAM shall perform the following services to include, but not limited to:
  • Lead and direct project Design-Build Quality Assurance efforts in accordance with VDOT's Minimum Requirements for Quality Assurance and Quality Control on Design-Build and P3 Projects July 2018
  • Developing and publishing project QA/QC Plans
  • Conducting audits, inspections and testing in validation of the QC Plan
  • Visit the project on an as-needed basis
  • Managing and coordinating QC & QA materials testing
  • Preparing the project materials notebook in accordance with VDOT requirements
  • Maintaining and coordinating appropriate staff for observation and inspection of work
  • Documenting QA activities and assuring that QC documentation meets appropriate standards
  • Assuring that all quality documentation is deposited in the project Document Management System
  • Prepare Non-Conformance Reports when appropriate and make recommendations for resolution
  • Managing and supervising all nonconformities affecting quality of products
  • Certify that the Work shown on contractor's monthly pay application is complete and meets relevant contract requirements
  • Maintaining an awareness of safety and health requirements
  • Assuring that offsite plant inspections are performed by the appropriate entity
  • Certify that the project has been constructed in conformance with applicable standards and specifications

Following an offer, candidates will be required to satisfactorily complete employment reference checks, verification of professional licensure and/or educational credentials, a motor vehicle report (MVR), and a comprehensive background check.
Move Forward with Kleinfelder: Kleinfelder and its' subsidiaries and affiliates, has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients' transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose - together, we deliver.
Progress with an Employer that Values You
Kleinfelder, and its' subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following:
Benefits: Kleinfelder, and its' subsidiaries and affiliates, offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.
Equal Opportunity: Kleinfelder, and its' subsidiaries and affiliates, is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)
NOTICE TO THIRD PARTY AGENCIES
Please note that Kleinfelder, and its' subsidiaries and affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder, and its' subsidiaries and affiliates, will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder, and its' subsidiaries and affiliates, explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.

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