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Purdue Union Jobs (NOW HIRING)

Arconic

Training Lead

Lafayette, IN

This role leads training efforts for hourly union employees, salaried leaders, and manufacturing ... Purdue University. Our Lafayette location has been continuously running in Lafayette community ...

White Lodging

Banquet Server

West Lafayette, IN · On-site

$13 - $16.25/hr

Union Club Hotel at Purdue Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app-perfect for achieving better balance while pursuing your passion in the food ...

American Senior Communities

Bus Driver

Westfield, IN · On-site

$16.25 - $22.25/hr

Union St Westfield, IN 46074, USA Description Part-time Bus Driver Opportunity at Maple Park ... Tech and Purdue Global, financial assistance for continuing education, company sponsored ...

American Senior Communities

Culinary Aide

Westfield, IN

$13.50 - $18/hr

Union St Westfield, IN 46074, USA Description Become a Culinary Aide at Maple Park Village today ... Tech and Purdue Global, financial assistance for continuing education, company sponsored ...

White Lodging

Bartender Clubhouse

West Lafayette, IN · On-site

Clubhouse Bar and Grill - Union Club Hotel at Purdue Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app-perfect for achieving better balance while pursuing ...

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Purdue Union information

What is the difference between Purdue Union vs Purdue Maintenance Worker?

AspectPurdue UnionPurdue Maintenance Worker
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma; technical or trade certifications often preferred
Work EnvironmentCampus facilities, event spaces, student centersBuilding systems, repair sites, campus maintenance areas
Employer & Industry UsageUniversity facilities department, unionized workforceUniversity facilities or maintenance department, often unionized
Common Search & ComparisonRoles involving unionized labor, campus event supportHands-on repair, building upkeep, equipment maintenance

The Purdue Union typically involves roles within the university's unionized workforce focused on event support and general labor, while Purdue Maintenance Workers handle building repairs and maintenance tasks. Both roles require similar credentials and work in campus facilities, but their specific duties and focus areas differ.

What are the most commonly searched types of Purdue jobs? The most popular types of Purdue jobs are:
Contact Center Representative

Contact Center Representative

Purdue Federal Credit Union

West Lafayette, IN • On-site

$16 - $20.75/hr

Part-time

Posted 9 days ago

Job description

The Contact Center Representative serves as a trusted first point of contact for members, offering knowledgeable and responsive support across all communication channels. Representatives handle diverse requests-including transactions, account updates, card servicing, and digital banking assistance-while ensuring every interaction is clear, accurate, and member-focused. They excel at guiding members through solutions, using sound judgment and system expertise to create seamless, high-quality experiences. This role contributes directly to the Contact Center's commitment to service excellence and operational accuracy.
HOURS: Monday - Friday 10 AM - 4 PM & 8 AM - noon 2 Saturdays a month
Duties and Responsibilities
Member Service & Problem Resolution
  • Deliver accurate and timely account information, servicing, and support in accordance with regulations and internal procedures.
  • Resolve member needs across multiple channels with professionalism, empathy, and ownership.
  • Perform teller transactions including transfers, fee adjustments, deposits, withdrawals, and account maintenance updates.
  • Support Visa debit/credit servicing such as activation, transaction dispute handling, ordering, troubleshooting, and rewards program assistance.
  • Process payments/payoffs and provide payment histories or payoff details.
  • Provide documentation such as statements, check copies, transaction summaries, verification of deposit, and merchant verification responses.
Digital Banking & Technical Support
  • Assist with login support, navigation, and troubleshooting for Digital Banking, Mobile Banking, Bill Pay, and Bank-by-Phone.
  • Research and resolve member-reported digital issues or escalate when appropriate.
  • Support Print-a-Check-to-Branch and other digital tools.
Relationship Building & Referrals
  • Identify member needs and provide accurate product information using a professional, needs-based approach.
  • Deepen member relationships by promoting relevant services such as Digital Banking, eStatements, and direct deposit.
  • Refer members to specialized departments (Mortgage, Investments, Business Services) as appropriate.
Team Collaboration & Support
  • Partner with Specialists and Leads to resolve complex scenarios and maintain smooth service coverage.
  • Document interactions thoroughly to support seamless follow-up and team efficiency.
  • Actively contribute to a positive, supportive team environment.
Professional Development
  • Stay current on credit union products, services, technology enhancements, and promotions.
  • Maintain knowledge of BSA, OFAC, CIP, and other regulatory requirements.
  • Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to the role, department, compliance, and the credit union's mission.
Compliance & Risk Management
  • Follow fraud-prevention procedures and member authentication standards.
  • Ensure all transactions and communications adhere to federal, state, and credit union policies.
Additional Requirements
  • Strong problem-solving and analytical skills, with the ability to resolve a wide range of member issues.
  • Skilled at navigating multiple systems, applications, and tools simultaneously.
  • Professional, empathetic communication skills across phone, chat, and written channels.
  • Ability to multitask in a fast-paced environment with frequent interruptions.
  • Strong typing accuracy (40+ WPM) and attention to detail.
  • Proficiency with Microsoft Office Suite.
  • Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors, and company contacts.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride, and ownership

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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